Finance manager Work, Jobs in Stanley, Dur (with Salaries)

Account Director
Teleperformance —Gateshead
- Full-time
- Project management
- Negotiation
Head of Finance
North Tyneside Council —North Tyneside
- £100,984 a year
- Full-time
- Leadership
6d
Finance Manager (Part-time)
Newcastle Preparatory School —Newcastle upon Tyne
- £33,500 - £44,335 a year
- Part-time
- Financial services
- Leadership
- School
- Employee discount
- Sick pay
Quick apply
Finance Manager
KCR —Newton Aycliffe
- £44,000 - £47,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Accounting
- Annual leave
8h
Finance Manager - UK Office - Part Time
Paul Gough Media —Hartlepool
- £40,000 - £50,000 a year
- Part-time
- QuickBooks
- In-person
Quick apply
Finance Manager (Data & Performance)
Finnmark Limited —Spennymoor
- £42,000 - £48,000 a year
- Full-time
- In-person
- Leadership
- Free parking
- Flexitime
Quick apply
Finance Manager
Cleveland Fire Brigade —Hartlepool
- £39,862 - £49,282 a year
- Full-time
- Hybrid work
- Financial services
- Leadership
- Free parking
- Flexitime
Quick apply
Finance Manager
Sunderland Association Football Club —Sunderland
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
Quick apply
6d
Head of Financial Operations / Factory Controlling
Siemens Energy —Newcastle upon Tyne
- Full-time
- Microsoft Excel
- Bachelor's degree
- Accounting
Accounting & Financial Reporting Supervisor
KCR —Newcastle upon Tyne
- £33,000 - £40,000 a year
- Full-time
- Microsoft Excel
Team Manager, Customer Account Management
U.S. Bank National Association —Newcastle upon Tyne
- £68,935 - £81,100 a year
- Full-time
- Sales
- Customer service
- Business development
9d
Finance Controller
KCR —Cramlington
- £45,000 - £55,000 a year
- Full-time
- Continuous improvement
Finance Manager
Great Aycliffe Town Council —Newton Aycliffe
- £44,075 - £47,181 a year
- Full-time
- Financial services
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
9d
Treasury Finance Manager
Arriva Treasury Company Limited —Sunderland
- Microsoft Excel
- Analysis skills
- Accounting
Quick apply
1d
Accounts Payable Team Lead
Norton Rose Fulbright —Newcastle upon Tyne
- Leadership
Cluster Assistant Financial Controller
Malmaison —Newcastle upon Tyne
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Accounting and Financial Reporting Outsourcing Supervisor
RSM UK —Newcastle upon Tyne
- Full-time
- Microsoft Excel
- Microsoft Outlook
- IT
Plant Controller
Energizer —Washington
- Full-time
- Bachelor's degree
- Accounting
- Leadership
Director of Strategic Finance
Newcastle Building Society —Newcastle upon Tyne
- Full-time
- Hybrid work
- Leadership
- Employee assistance programme
- Gym membership
6d
Senior Business Controller
Hubexo —Newcastle upon Tyne
- Full-time
Quick apply

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finance manager jobs near stanley, dur

Account Director

Teleperformance -
Gateshead

Apply Now

Job details

Full-time

Qualifications

Numeracy
Project management
Account management
Negotiation

Full job description

Overview:

The Role

We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews.

Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective.

Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for:

Client Satisfaction
Clear and transparent internal financial awareness
Strong governance
Management of account managers (where applicable)
Delivery of gross margin commitments

Responsibilities

Senior day-to-day client contact
Financial forecasting
Input top line sales and direct costs taken from operations into contribution reporting where applicable
Tracking budget vs actual
Monthly GM tracking
Full action plans where GM falls below target
To identify Farming & Growth opportunities and pass these to the VP Client Services
Ensuring clear communications between the client and internal stakeholders
Contractual commitments and deliverables
Contract Change Notes / Variations
Strong governance – ensuring a clear audit of decisions
Driving continuous improvement agenda, working in partnership with TP Digital colleagues
Overseeing production and accuracy of MI
Invoicing and accounts receivable / aged debt
Working with Operations on tactical delivery / decisions of the account running
Weekly, Monthly and Quarterly review packs
Delivery of weekly, monthly and quarterly business reviews
Monthly / quarterly KSAT dip checks
Implementing client account plans
Change control

Candidate criteria - what we are looking for:

Experience

Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective
Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance
Ability to demonstrate how you have added value to a client’s business / service provision (client centricity)
An understanding of the metrics used and the pricing structure in operation within the contact centre environment
Experience of financial forecasting and invoicing
Competencies and specific skills
Solid understanding of how Account Management can influence achievement of business objectives
An understanding of how to work proactively and positively in partnership with both operations and client priorities
Excellent professional interpersonal skills.
The ability to build rapport and trust with clients and colleagues.
The ability to understand and communicate client requirements with a clear, positive and customer-focused message
Ability to influence and negotiate with others
High level of numeracy and literacy
Committed, enthusiastic, positive, resourceful and resilient

Apply Now

Refine Your Search

finance manager jobs in stanley, dur

Account Director

Head of Finance

Finance Manager (Part-time)

Finance Manager

Finance Manager - UK Office - Part Time

Finance Manager (Data & Performance)

Finance Manager

Finance Manager

Head of Financial Operations / Factory Controlling

Accounting & Financial Reporting Supervisor

Team Manager, Customer Account Management

Finance Controller

Finance Manager

Treasury Finance Manager

Accounts Payable Team Lead

Cluster Assistant Financial Controller

Accounting and Financial Reporting Outsourcing Supervisor

Plant Controller

Director of Strategic Finance

Senior Business Controller

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