Motor vehicle service advisors Work, Jobs in Stanley, Dur (with Salaries)

Automotive customer service manager
Nova Motor Group —Sunderland
- £28,000 - £33,000 a year
- Full-time
- Customer service
- In-person
- Automotive diagnostics
Quick apply
3d
Service Advisor
Arnold Clark —Birtley
- £30,500 - £42,500 a year
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
8d
Service Advisor
Lloyd Newcastle BMW/MINI —Newcastle upon Tyne
- Up to £34,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Annual leave
- Referral programme
Quick apply
9d
Bodyshop Administrator
Vic Young Ltd —South Shields
- £26,500 - £28,500 a year
- Full-time
- Customer service
- Administrative experience
- Driving
- Employee discount
Quick apply
2d
Vehicle Damage Assessor
Activate Group Limited —Sunderland
- Full-time
- Negotiation
Quick apply
1d
Service Manager
Vertu Motors —Sunderland
- £40,000 - £50,000 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Employee discount
Quick apply
8d
Service Advisor
Vertu Motors —Sunderland
- £31,475.20 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
3d
Service Advisor - Mazda Suzuki
Stoneacre —Wallsend
- £35,000 a year
- Full-time
- English
- Free parking
- Health & wellbeing programme
Quick apply

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Automotive customer service manager

Nova Motor Group
Sunderland

Quick apply

Job details

Full-time
£28,000 - £33,000 a year
3 days ago

Qualifications

Driving Licence
Customer service
Automotive service
Automotive diagnostics
Mechanical knowledge

Full job description

Role Overview

We are looking for a hands-on Automotive Customer Service / Aftersales Manager to take full ownership of the aftersales operation.

This is not a desk job. You will be responsible for managing customer issues, coordinating repairs, and ensuring the workshop delivers work to a high standard and on time.

Key Responsibilities

Manage all aftersales activity from point of sale onwards
Handle customer queries, complaints, and resolutions professionally
Book in repairs, diagnostics, and warranty work
Coordinate with mechanics to ensure work is completed correctly and efficiently
Monitor quality of repairs before vehicles are handed over
Chase parts, suppliers, and timelines to avoid delays
Keep customers updated throughout the process
Maintain records of jobs, costs, and outcomes
Ensure the workshop is organized and operating efficiently

Requirements

Previous experience in automotive aftersales / service management
Strong understanding of vehicle repairs and diagnostics (must be able to challenge mechanics if needed)
Confident dealing with customers, including difficult situations
Highly organized and able to manage multiple jobs at once
Proactive – does not wait to be told what to do
Full UK driving license

What Matters

Getting cars repaired properly and quickly
Keeping customers satisfied without unnecessary costs
Running a tight, efficient aftersales operation

Job Type: Full-time

Pay: £28,000.00-£33,000.00 per year

Experience:

Automotive: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

motor vehicle service advisors jobs in stanley, dur

Automotive customer service manager

Service Advisor

Service Advisor

Bodyshop Administrator

Vehicle Damage Assessor

Service Manager

Service Advisor

Service Advisor - Mazda Suzuki

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