Technical support occupations Work, Jobs in Stanstead Abbots, Hrt (with Salaries)

IT Service Desk Analyst
Legends Global (Europe) —London
- Microsoft Outlook
- Customer service
- Computer networking
Quick apply
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
4d
Internal Technical Support
CSG —Luton
- Up to £27,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
Quick apply
IT Specialist
AutoIdeal —Welwyn
- £900 a week
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
3d
Technical Support Engineer for Cybersecurity Startup
RoboShadow —Brentwood
- £26,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Travel
- IT
Quick apply
23h
Technical Support Engineer
Appspace —London
- Remote
- Customer service
- Salesforce
- Windows
- Annual leave
- Flexible schedule
Quick apply
1st Line Technical Support
D P SYSTEMS —Loughton
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Employee discount
Quick apply
14d
Senior Technical Support Partner (2nd Line)
Land Securities —London
- Full-time
- Customer service
- SharePoint
- Negotiation
- Annual leave
- Employee assistance programme
Technical Support Engineer
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
14d
Technical Support Engineer
DoorDash USA —London
- Remote
- Salesforce
- Analysis skills
- Mentoring
Quick apply
Technical Analyst
Absorb —London
- Full-time
- Remote
- Communication skills
- Annual leave
1d
IT Support Analyst
QuadReal Property Group —London
- Full-time
- Microsoft Outlook
- Customer service
- Mentoring
- Annual leave
1d
Customer Support Engineer
BookedSolid —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Communication skills
- Work from home
- Employee stock ownership plan
Quick apply
7d
Onsite Technical Lead
ABACUS —London
- Full-time
- Azure
- Travel
- Financial services
- Annual leave
- Employee discount
Quick apply
Technical Customer Support Associate
Oxford Medical Simulation —London
- £26,500 - £30,000 a year
- Full-time
- Annual leave
- Work from home
Technical Support Specialist
MEDIDATA —London
- Microsoft Outlook
- Customer service
- System design
- Annual leave
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
Graduate Technical Support Analyst
Acturis Ltd —London
- Microsoft Outlook
- Computer literacy
- Bachelor's degree

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IT Service Desk Analyst

Legends Global (Europe) -
London

Quick apply

Job details

Qualifications

Microsoft Outlook
Customer service
VoIP
IT support
Computer networking
SharePoint
Mac OS
IT
Communication skills
Active Directory
Help desk

Full job description

About the Venue

Olympia is more than an exhibition venue, conference centre and live-event space - it’s an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment.

Olympia is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at https://olympia.co.uk/

About the role

We are looking for a IT Service Desk Analyst to join our Corporate IT team at Olympia London.

This is an excellent opportunity for someone at the start of their IT career who is looking to develop hands-on experience in a busy and supportive environment. Working as part of the Corporate IT team, you will provide first-line technical support to colleagues across the business, helping to ensure IT systems, devices, and applications operate effectively.

You’ll support users with day-to-day IT issues, assist with user account and device management, and contribute to onboarding and offboarding activities. Working closely with senior members of the team, you'll gain exposure to Microsoft 365, Windows and macOS environments, endpoint management tools, and wider IT infrastructure, while building the technical and customer service skills needed to progress your career in IT.

Key Responsibilities

Service Desk & User Support

Provide 1st line support to company users and clients via the IT service desk.
Log, manage and resolve incidents and service requests within agreed SLAs.
Escalate complex issues to the Systems Applications Administrator where required.
Provide on-site support during live exhibitions and events.
Deliver excellent customer service and maintain clear communication with users.

User & Device Administration

Set up and configure laptops, desktops, mobile devices and peripherals.
Assist with user account creation, amendments and leavers processes in Active Directory and M365.
Support password resets, access requests and security group updates.
Support VOIP telephony and smartphone troubleshooting.

Applications & Systems Support

Provide basic support for M365 (Outlook, Teams, OneDrive, SharePoint).
Support business systems including Momentus (Ungerboeck) through initial troubleshooting and user guidance.
Assist with maintaining system documentation and knowledge base articles.
Monitor service desk queues and contribute to continuous service improvement.

Infrastructure & Operational Support

Assist with PC builds and hardware replacements.
Support patching, updates and antivirus deployments as directed.
Assist with backup checks and basic restore testing.
Escalate infrastructure, server or network issues appropriately.

Security & Compliance

Follow IT security best practices when provisioning or modifying access.
Assist in enforcing IT policies and acceptable use standards.
Report suspected security incidents immediately.

Sustainability & EDI

Support and promote Olympia Events’ sustainability programme (“Grand Plan”).
Demonstrate commitment to Equality, Diversity and Inclusion in all interactions.

About you

A genuine interest in IT and technology.
Strong customer service and communication skills.
Good understanding of Windows devices and Microsoft 365 applications.
Willingness to learn macOS, endpoint management and business application support
Previous IT support, helpdesk or service desk experience.
Exposure to Microsoft 365 administration, Active Directory or Entra ID.
Experience supporting Windows or macOS devices.
Basic networking knowledge.
Familiarity with mobile devices, printers or business systems.

Sustainability Responsibilities:

Continuously improve your knowledge of Olympia Events’ sustainability programme - the ‘Grand Plan’. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives
Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change

Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business.

Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders.

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.

Quick apply

Refine Your Search

technical support occupations jobs in stanstead abbots, hrt

IT Service Desk Analyst

Technical Support Specialist

Remote Support Desk Operative

Internal Technical Support

IT Specialist

Technical Support Engineer for Cybersecurity Startup

Technical Support Engineer

1st Line Technical Support

Senior Technical Support Partner (2nd Line)

Technical Support Engineer

EUC Engineer

Technical Support Engineer

Technical Analyst

IT Support Analyst

Customer Support Engineer

Onsite Technical Lead

Technical Customer Support Associate

Technical Support Specialist

End User Support Analyst

Graduate Technical Support Analyst

I want to receive the latest job alerts for technical support occupations in stanstead abbots, hrt

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