Junior account manager Work, Jobs in Stanstead Abbotts, Hrt (with Salaries)

Junior Account Manager
Fodafilment —Welwyn Garden City
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
Quick apply
19h
Junior Account Manager
TransPerfect —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Sales Account Manager
Healthy Bean Ltd —Harlow
- £30,000 - £31,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
Quick apply
10d
Junior Digital Marketing Coordinator
TOMD —Sawbridgeworth
- £25,000 - £26,000 a year
- Full-time
- Hybrid work
- Social media management
- English
- Financial services
- Free parking
- Life insurance
Quick apply
1d
Junior Account Manager
Hexarad —London
- Up to £55,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
4d
PR Account Manager, Financial Services
MHP Group —London
- Hybrid work
- Financial services
- Employee assistance programme
- Employee discount
9h
Junior Account Manager
Arrive —London
- Hybrid work
- CRM software
- Communication skills
Quick apply
9h
Junior Account Manager
Recorra —London
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Presentation skills
- Annual leave
- Employee assistance programme
Partnerships Account Manager
Hometree Group —London
- £45,000 - £55,000 a year
- Hybrid work
- Time management
- Employee discount
Quick apply
Account Manager
Axon Communications —London
- Full-time
- Hybrid work
- Marketing
- Microsoft Office
- Presentation skills
Junior / Trainee Property Manager
Sneller Commercial and Property Management —London
- Up to £28,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- IT
- Annual leave
Quick apply
12d
Account Manager
AXON —London
- Full-time
- Hybrid work
- Marketing
- Microsoft Office
- Presentation skills
Quick apply
Account Manager
Ogilvy —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
12h
Junior Sales Consultant
Bionic Services Ltd —Chelmsford
- £24,000 a year
- Full-time
- Sales
- Annual leave
- Employee assistance programme
Quick apply
13d
Entry-Level Account Manager (HF1346171)
Flourish —London
- £30,000 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
Quick apply
4d
Junior Local Marketing Manager
Treatwell —London
- Full-time
- Social media management
- Organisational skills
- Marketing
- Employee discount
Quick apply
7d
Digital Account Manager
The Hoffman Agency —London
- IT
- Communication skills
- Marketing
11d
Junior Technical Account Manager
Omniplex Learning —St Albans
- Hybrid work
- Sales
- Communication skills
- Annual leave
- Life insurance
6d
Junior Revenue FP&A Analyst
Comcast Corporation —London
- Full-time
- Bachelor's degree
- Accounting
Account Manager
DOCOsoft —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Annual leave
Quick apply
8d

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Junior Account Manager

Fodafilment
Welwyn Garden City

Quick apply

Job details

Full-time
£28,000 - £30,000 a year
19 hours ago

Benefits

Company pension
On-site parking

Qualifications

Customer service
Supply chain
Logistics
Warehouse management system
Organisational skills
Relationship management
Communication skills

Full job description

About Us

Fodafilment, part of the FODA Group, is a specialist fulfilment partner built for controlled FMCG brands. We focus on regulated and shelf-sensitive categories where operational discipline, traceability and accuracy define success. We are a tech-enabled 3PL (third-party logistics) provider offering eCommerce fulfilment (D2C) and business-to-business (B2B) case & pallet picking. We ship food, drink, beauty, cosmetics, nutrition, appliances and a variety of consumer-packaged goods.

Role Overview

We're looking for a Junior Account Manager to join our client services team and support the delivery of an excellent client experience across a portfolio of fulfilment accounts. You'll work under a Senior Account Manager and closely with our Operations Team, acting as a key point of contact for day-to-day client queries while learning the commercial and operational side of account management in a 3PL environment.

This is a great role for someone with experience in customer service, logistics, or client-facing roles who wants to build a career in account management within supply chain and fulfilment.

Key Responsibilities

Client Support & Communication

- Act as a first point of contact for day-to-day client queries, escalating complex or commercially sensitive issues to the senior Account Manager

- Respond to client emails, calls, and portal queries within agreed SLAs

- Help prepare client-facing reports (e.g. inventory levels, order volumes, SLA performance, dispatch accuracy)

- Attend client calls/meetings, taking notes and following up on actions

Operational Coordination

- Liaise with warehouse, dispatch, and inventory teams to resolve client queries (stock discrepancies, delayed orders, returns, mislabelled goods, etc.)

- Monitor daily order flow and flag exceptions (order issues, carrier delays, stock shortages) to the relevant team

- Support onboarding of new Clients and/or Products — coordinating between the client and internal ops/warehouse teams

- Track and help resolve client-impacting issues through to completion, keeping the senior AM informed

Account Administration

- Maintain accurate account records, client notes, and correspondence in the CRM/account management system

- Assist with preparing renewal, review, or QBR (quarterly business review) documentation

- Support basic reporting on account health (order accuracy, on-time dispatch, complaint volumes)

- Help track and chase any outstanding client actions or documentation (e.g. product data, compliance paperwork)

Learning & Development

- Shadow Senior Account Managers on client interactions to build commercial and relationship management skills

- Build working knowledge of warehouse operations, inventory systems, and carrier/dispatch processes

- Progress toward taking ownership of smaller accounts or a shared portfolio as experience grows

What We're Looking For

Essential

- Some experience in a customer service, client support, or administrative role (logistics/fulfilment/e-commerce experience is a plus but not required)

- Strong written and verbal communication skills

- Good organisational skills and attention to detail — comfortable juggling multiple queries at once

- Confident using email, spreadsheets (Excel/Google Sheets), and happy to learn new systems (CRM, WMS)

- A calm, solutions-focused approach when things go wrong (delays, stock issues, complaints)

- Team player who's comfortable asking questions and taking direction from senior colleagues

Desirable

- Experience or interest in logistics, supply chain, or e-commerce operations

- Familiarity with order management, WMS, or CRM platforms

- A relevant qualification (business, supply chain, logistics) — not essential if experience is strong

What We Offer

NEST pension scheme, 25 days holiday allowance (excluding bank holidays), training/development budget, career progression path, lots of samples to taste!

Structured progression path toward Account Manager, with mentoring from senior team members

Hands-on exposure to the operational side of e-commerce fulfilment — a strong foundation for a career in account management or supply chain

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company pension
On-site parking

Work authorisation:

United Kingdom (required)

Location:

Welwyn Garden City AL7 1FS (preferred)

Work Location: In person

Quick apply

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