Work, Jobs in Stansted, Eng (with Salaries)

Customer Resolution Centre Advisor - part time 23hr pw
Delta Housing —Chelmsford
- £18,865 a year
- Part-time
- Hybrid work
- CRM software
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
5h
Retail Assistant
Screwfix —Highams Park
- £14.23 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
10h
Kitchen staff / 698 - The Picture Palace, Braintree
J D Wetherspoon plc —Braintree
- £12.91 an hour
- Weekend availability
- Bar
- Customer service
- No experience needed
- Annual leave
- Employee discount
10h
Shift Leader
Caffe Nero Cambridge Market St —Cambridge
- £12.76 - £12.91 an hour
- Full-time
- Customer service
- Supervising experience
- Team management
- Employee discount
- Referral programme
11h
Barista
Caffe Nero Cambridge Market St —Cambridge
- £10.85 - £12.71 an hour
- Full-time
- Customer service
- No experience needed
- Cleaning
- Employee discount
- Referral programme
11h
Receptionist/Administrator - Emergency Department
Mid and South Essex NHS Foundation Trust —Chelmsford
- £25,760 a year
- Part-time
- Patient monitoring
- Front desk
- Communication skills
12h
Cancer MDT Coordinator
Mid and South Essex NHS Foundation Trust —Basildon
- £28,392 a year
- Full-time
- Administrative experience
- Accounting
- Data entry
12h
Contract Administrator
Sureserve —Welwyn Garden City
- £27,976 a year
- Monday to Friday
- Databases
- Administrative experience
- IT
- Annual leave
Quick apply
13h
Keyholder (20hr) - Cambridge
Dr Martens —Cambridge
- Customer service
- English
- POS
- Employee assistance programme
15h
FULL TIME FRONT OF HOUSE TEAM MEMER LIVE IN/LIVE OUT
The bell balsham —Cambridge
- From £12.71 an hour
- Weekend availability
- Basic maths
- Maths
- POS
Quick apply
15h
Beauty Coach (7.5hrs/pw)
Clarins —Cheshunt
- Weekend availability
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
16h
Administration Assistant
SPUD Construct Ltd —Hatfield
- £18,000 - £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Free parking
Quick apply
17h
General Sales Assistant (Perm)
Matalan —Harlow
- £11.11 an hour
- Part-time
- Customer service
- Retail sales
- Employee discount
Quick apply
17h
Contract Administrator
Aaron Services —Welwyn Garden City
- £27,976 a year
- Full-time
- Databases
- Administrative experience
- IT
- Annual leave
17h
Prep School GAP Assistant
Bishop's Stortford College —Bishop's Stortford
- School
18h
Patient Administrator
Circle Health Group —Enfield
- Up to £25,726.44 a year
- Part-time
- Hospital
- Computer literacy
- Administrative experience
- Employee discount
- Life insurance
18h
Patient Pathway Assistant (Radiology Receptionist)
Mid and South Essex NHS Foundation Trust —Chelmsford
- £25,272 a year
- Weekend availability
- Organisational skills
- Front desk
- Hospital experience
18h
Healthcare Assistant - Theatres
Mid and South Essex NHS Foundation Trust —Chelmsford
- £25,272 a year
- Full-time
- Patient monitoring
- No experience needed
- Patient care
18h
Band 3 Pharmacy support worker - Chase Farm
Royal Free London NHS Foundation Trust —London
- £30,630 - £32,346 a year
- Full-time
- Management
- Inventory control
- Flexible schedule
18h
Booking Clerk - Outpatients Call Centre
Mid and South Essex NHS Foundation Trust —Basildon
- £25,760 a year
- Full-time
18h

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Jobs jobs near stansted, eng

Customer Resolution Centre Advisor - part time 23hr pw

Delta Housing
Chelmsford

Apply Now

Job details

Part-time
£18,865 a year
5 hours ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
GCSE
NVQ
Customer interaction
Outbound calling
Communication skills

Full job description

We are looking for a Customer Resolution Centre Advisor on a part time basis of 23 hours per week, to provide an outstanding customer experience through first contact resolution, via multimedia channels, including inbound and outbound calls, social media and email. You will also own, listen, diagnose and support our customers and the business through all contact with Delta Housing.

What you'll be doing

Provide exceptional customer service across multimedia channels for first-time query resolution.
Follow company workflows to meet evolving customer needs, providing enhancement feedback as and when required.
Demonstrate empathy in customer interactions, recognising diversity.
Resolve dissatisfaction at the first point of contact, escalating when needed.
Proactively identify process improvement opportunities and contribute to a knowledge base and enable further first contact resolution, reducing handoffs to specialist teams.

What we are looking for

GCSE, NVQ or equivalent, or equivalent demonstrable prior learning
Excellent communication skills
High level of computer literacy covering office systems as well as CRM databases and systems
Experience of working in a customer focused organisation
Experience of customer care technique

Please note the office expectancy of this role is as follows: The first 4-6 weeks will be office based training, and then after this the office attendance will be 1 day a week minimum.

Benefits

The salary for this post will be £18,865 Per Annum.
Learning and development opportunities
Healthcare cash plan
Robust employee reward and recognition programme
Free and confidential Employee Assistance Programme
Volunteering programme
Competitive pension scheme
25 days annual leave pro rata per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
23 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.

INDAD

We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of support and services to help our customers and their communities to thrive.

We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.

Apply Now

Refine Your Search

jobs in stansted, eng

Customer Resolution Centre Advisor - part time 23hr pw

Retail Assistant

Kitchen staff / 698 - The Picture Palace, Braintree

Shift Leader

Barista

Receptionist/Administrator - Emergency Department

Cancer MDT Coordinator

Contract Administrator

Keyholder (20hr) - Cambridge

FULL TIME FRONT OF HOUSE TEAM MEMER LIVE IN/LIVE OUT

Beauty Coach (7.5hrs/pw)

Administration Assistant

General Sales Assistant (Perm)

Contract Administrator

Prep School GAP Assistant

Patient Administrator

Patient Pathway Assistant (Radiology Receptionist)

Healthcare Assistant - Theatres

Band 3 Pharmacy support worker - Chase Farm

Booking Clerk - Outpatients Call Centre

I want to receive the latest job alerts for jobs in stansted, eng

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