Front desk manager Work, Jobs in Stanwell, Sry (with Salaries)

Reception Manager
IMPERIAL LONDON HOTELS —London
- £34,420.00 - £38,507.92 a year
- Full-time
- Culinary experience
- Hotel
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
Front Office Manager
Andaz Liverpool Street —London
- £49,700 a year
- Full-time
- Hospitality
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
10d
Head Concierge - London, W11
Encore —London
- £35,000 - £40,000 a year
- Customer service
- Communication skills
- Hotel experience
- Annual leave
- Employee discount
Quick apply
7d
Reception Manager
Dysart Surgery —Bromley
- From £28,000 a year
- Part-time
- GP surgery experience
- Administrative experience
- Supervising experience
- Annual leave
- Flexible schedule
Quick apply
Front Office Manager
Bvlgari Hotel London - Front Office —London
- Full-time
- Customer service
- English
- Hotel
Quick apply
3d
Guest Service Manager
The Hoxton —London
- Full-time
- Hotel
- Front desk
- Restaurant
- Life insurance
Quick apply
6d
Reception Manager
Crowne Plaza Docklands —London
- Weekend availability
- Microsoft Office
- Hotel
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Head Concierge
The Clermont —London
- £36,900 a year
- Full-time
- Hospitality
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
5d
Lead Client Care Associate (Head receptionist) - Highgate
Hello Vet —London
- £30,000 - £36,000 a year
- Weekend availability
- Administrative experience
- Front desk
- IT
- Employee assistance programme
Front Desk Manager - Aloft by Marriott London Excel
Marriott International, Inc —London
- Full-time
- No experience needed
- Hotel
- Front desk
6d
Reception Manager
The Guardsman Hotel —London
- £36,400 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
Front Office Manager
Cambridge House —London
- Weekend availability
- Hotel
- Leadership
- Communication skills
Quick apply
Office Manager / Receptionist
Equans —High Wycombe
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Residential Concierge Team Manager - Ethos Farm
Battersea Academy for Skills & Employment —London
- £18 an hour
- Weekend availability
- IT
Quick apply
5d
Front Office Duty Manager
Hyatt Place London Heathrow Airport —London
- Full-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
Front of House Team Leader
Thistle —London
- £14.66 an hour
- Full-time
- Hotel
- Employee discount
- Referral programme
Quick apply
13d
Head Receptionist
Il Gattopardo —London
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Front desk
- Guest services
- Referral programme
Quick apply
Head Concierge
The Dorchester —London
- Temporary
- Customer service
- English
- Hotel
- Employee discount
- Referral programme
Head Concierge
The Kensington —London
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
14d
Front Office Manager (maternity cover)
St Martins Lane Hotel —London
- Weekend availability
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
5d

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Reception Manager

IMPERIAL LONDON HOTELS -
London

Quick apply

Job details

Full-time
£34,420.00 - £38,507.92 a year

Benefits

Profit sharing
Health & wellbeing programme
Company car
Relocation assistance
Season ticket loan
Company pension
UK visa sponsorship
Discounted gym membership
Employee assistance programme
Free or subsidised travel
Employee discount
Employee stock ownership plan
Enhanced paternity leave
Life insurance
Referral programme
Shuttle service provided

Qualifications

Culinary experience
Communication skills

Full job description

Reception Manager Manager

Imperial London Hotels Group based at Royal National & City Sleeper

40 hours (5 days of 7 days off weekly rota)

£33,168.00 GBP + Benefits

We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We’re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team.

We are now recruiting a Reception Manager at Royal National & City Sleeper. Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, London. Our Royal National Hotel and City Sleeper is the largest hotel in the UK. We boast over 1600 guest rooms. Each day brings new challenges as we forge to create authentic London experiences and memorable stays within everyone’s reach.

Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest journey from check in to check out. Working alongside the Front Office Manager, you will be a role model for the team, leading by example to create a memorable guest experience for each guest, and address any shortfalls in service quality and operating standards.

Key Duties Will Include The Following

Support the Front Office Management team in delivering quality of service and delivery for all services and facilities within Front Office departments holding regularly team meetings to agree areas of operational focus on service quality, KPI and other targets.
Confidently handle any guest complaints in a timely manner and ensure that suitable solutions are reached to satisfaction of our guests.
Establish guest satisfaction data and develops improvement plans to address service shortfalls in service quality and /or delivery standards
Ensure that the front desk team provides a professional and friendly service for customers and manage any guest complaints that arise.
Ensure that there is adequate cover across the reception through scheduling staff rotas and providing cover as needed.
Responsible for recruiting, onboarding all Reception and other front of house team members you will create a culture of continuous professional development empowering them to deliver and be the best.

What We Would Like From You

Previous experience as a Reception Manager or Front of House supervisor in the hotel industry.
A Passion for hospitality, you are all about creating memorable experiences for others no matter what time of day.
A multi-tasker with your excellent organisation skills, you can prioritise workload and also adapt to changing priorities where needed.
Strong communication skills, both written and verbal with strong experience in dealing with customer complaints/feedback
You will be a natural leader with the ability to motivate and develop a team to reach their full potential both personally and professionally.
A positive can-do attitude, you are calm under pressure, able to work both independently and as part of a team.
A good working knowledge of Microsoft and knowledge of Reservation Systems (Opera).

What You Will Get In Return

28 Days Holiday pro-rata increasing with length of service up to 33 days
Free meals on duty
Uniform & dry-cleaning
Workplace pension scheme
£300 Refer a Friend Scheme
Employee recognition
Employee awards
Social events
Interest-free Season Ticket Loan / Travelcard Loan
50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
Early Pay - Instantly access a portion of the pay you’ve already earned
Shopping discounts across several high-street brands and online retailers (via Each Person)
Nursery Scheme via Each Person (subject to eligibility)
Mental health first aiders support & well-being
Employee Assistance Programme- Supported by Hospitality Action

About Us

You can explore additional benefits here:

With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride.

We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We’re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels and 9 restaurants in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests, and we believe that starts with the right team.

Are you ready to take your culinary skills to the next level and contribute to our new generation of hoteliers? Please reach out to us today!

Pay: £34,420.00-£38,507.92 per year

Benefits:

Company car
Employee stock ownership plan
Enhanced paternity leave
Free or subsidised travel
Health & wellbeing programme
Life insurance
Profit sharing
Relocation assistance
Shuttle service provided
UK visa sponsorship

Work Location: In person

Quick apply

Refine Your Search

front desk manager jobs in stanwell, sry

Reception Manager

Front Office Manager

Head Concierge - London, W11

Reception Manager

Front Office Manager

Guest Service Manager

Reception Manager

Head Concierge

Lead Client Care Associate (Head receptionist) - Highgate

Front Desk Manager - Aloft by Marriott London Excel

Reception Manager

Front Office Manager

Office Manager / Receptionist

Residential Concierge Team Manager - Ethos Farm

Front Office Duty Manager

Front of House Team Leader

Head Receptionist

Head Concierge

Head Concierge

Front Office Manager (maternity cover)

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