Operational support grade Work, Jobs in Stapleford, Ntt (with Salaries)

Returns & Quality Operative
Legend London —Castle Donington
- From £9 an hour
- Full-time
- Customer service
- English
- In-person
- Free parking
Quick apply
7d
[6798] Control Room Operator
National Highways —Nottingham
- £36,262.50 - £37,762.50 a year
- Typing
- Communication skills
12d
Apprentice Technical Support Engineer
One Big Circle —Derby
- £9 an hour
- Full-time
- Schematics
- Engineering
- Analysis skills
Quick apply
5d
Operational Support Officer
HM Courts & Tribunal Service —Leicester
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
10d
Corporate Project Officer (2 positions)
Erewash Borough Council —Ilkeston
- £39,152 - £42,839 a year
- Full-time
- Hybrid work
- Data analysis skills
- Project management
- Travel
- Free parking
- Annual leave
Quick apply
11d
Residential Support Worker
Treetops Children's Homes —Derby
- Part-time
- Working with children
- In-person
- Care plans
Quick apply
1d
Operations Apprentice
DHL —East Midlands Airport
- Weekend availability
- IT
- Free parking
- Employee discount
Crown Court Clerk
HM Courts & Tribunal Service —Derby
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
11d
Operational Support Officer
HM Courts and Tribunals Service —City of Leicester
- £25,582 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
6d
IT Service Delivery Technician
DHL —East Midlands Airport
- Full-time
- Customer service
- Maintenance
- Windows
- Free parking
- Employee discount
3d
Operational Excellence & Continuous Improvement Manager
DHL —Derby
- £45,000 - £50,000 a year
- Monday to Friday
4d
Warehouse Planning Admin
DHL —Derby
- £27,449.00 - £29,233.72 a year
- Microsoft Excel
- Communication skills
- Free parking
2d
Internal Audit Associates
Derby City Council —Derby
- £20 - £24 an hour
- Call to connect
- Hybrid work
Team Leader
HM Courts & Tribunal Service —Loughborough
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Travel
- Annual leave
- Work from home
10d
Crown Court Clerk
HM Courts and Tribunals Service —Derby
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Travel
- Organisational skills
- Annual leave
11d
School Services and Office Manager
East Midlands Education Trust —Ripley
- £34,434 - £36,363 a year
- School
1d
Academy Designated Safeguarding & Attendance Lead
Esteem Multi-Academy Trust —Derby
- £35,510 - £39,862 a year
- Full-time
- School
8d
Veteran Transition Support Officer
Care after Combat —Burton-On-Trent
- £30,385 a year
- Remote
- Driving
- In-person
- Communication skills
- Sick pay
Quick apply
School Business Manager
Derby City Council —Derby
- £33,143 - £36,363 a year
- Full-time
- School
10d
Team Leader
HM Courts and Tribunals Service —Loughborough
- £29,303 - £31,061 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Travel
- Annual leave
- Work from home
10d

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Returns & Quality Operative

Legend London
Castle Donington

Quick apply

Job details

Permanent | Full-time
From £9 an hour
7 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Customer service
English
Communication skills

Full job description

Role Purpose

The Returns & Quality Operative is responsible for processing all returned goods efficiently, accurately, and in line with company quality standards. The role ensures returned stock is inspected, graded, and routed correctly to minimise loss, protect product integrity, and support excellent customer experience.

Key ResponsibilitiesReturns Processing

Receive, log, and process customer returns in the warehouse management system (WMS).
Verify returned items against order details, return notes, and system records.
Identify incorrect, incomplete, or unauthorised returns and escalate where required.
Ensure all returns are processed within agreed SLAs to support customer service and stock accuracy.

Quality Inspection & Grading

Conduct detailed visual and functional inspections of returned products.
Grade items according to company criteria (e.g., resaleable, refurbish, damaged, scrap).
Identify manufacturing faults, transit damage, or customer misuse.
Photograph defects and record findings to support claims, investigations, or supplier feedback.

Stock Handling & Disposition

Repackage, relabel, or prepare items for resale where appropriate.
Segregate stock requiring refurbishment, repair, or disposal.
Update inventory records to ensure accurate stock levels and traceability.
Support stock movements between returns, QC, and main warehouse locations.

Compliance & Reporting

Follow all Health & Safety procedures, including safe manual handling and PPE use.
Report recurring issues, product faults, or trends to the Returns Supervisor or Quality Lead.
Maintain accurate documentation for audits, supplier claims, and internal reporting.
Support continuous improvement initiatives within the returns and QC process.

Skills & Competencies

Strong attention to detail and accuracy.
Ability to assess product condition and make sound quality decisions.
Good communication skills for liaising with warehouse, customer service, and suppliers.
Basic IT literacy (WMS, tablets, scanners, photo capture).
Organised, methodical, and able to work independently.
Positive team attitude and reliability.

Experience & Requirements

Previous experience in returns, QC, or warehouse operations preferred.
Comfortable with manual handling and working in a fast‑paced environment.
Understanding of product quality standards (training provided).
Ability to work to deadlines and maintain high accuracy levels.

Performance Indicators

Returns processing accuracy and speed.
Quality grading accuracy and consistency.
Stock integrity and correct disposition of returned items.
Compliance with safety and operational procedures.
Contribution to reducing avoidable losses and improving customer satisfaction.

Pay: From £9.00 per hour

Benefits:

Casual dress
Free parking
On-site parking

Ability to commute/relocate:

Castle Donington DE74 2PY: reliably commute or plan to relocate before starting work (preferred)

Experience:

Clothing Returns: 1 year (required)

Language:

English (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

operational support grade jobs in stapleford, ntt

Returns & Quality Operative

[6798] Control Room Operator

Apprentice Technical Support Engineer

Operational Support Officer

Corporate Project Officer (2 positions)

Residential Support Worker

Operations Apprentice

Crown Court Clerk

Operational Support Officer

IT Service Delivery Technician

Operational Excellence & Continuous Improvement Manager

Warehouse Planning Admin

Internal Audit Associates

Team Leader

Crown Court Clerk

School Services and Office Manager

Academy Designated Safeguarding & Attendance Lead

Veteran Transition Support Officer

School Business Manager

Team Leader

I want to receive the latest job alerts for operational support grade in stapleford, ntt

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