Incident manager Work, Jobs in Stapleford Abbots, Ess (with Salaries)

SME - Incident Management, ServiceNow
HCLTech —London
- Analysis skills
- Communication skills
12d
Operations Manager
THE WIGGETT GROUP —Brentwood
- From £70,000 a year
- Full-time
- Management
- Maintenance
- Team management
Quick apply
7d
Senior Cyber Incident Manager (SCIM)
Tesco UK —Welwyn Garden City
- Full-time
- AI
- Leadership
- Employee assistance programme
Major Incident Manager
Bell Integration United Kingdom —London
- Analysis skills
- IT
- Communication skills
6d
Manager, Command Centre & Incident Management
Charles Stanley —London
- Weekend availability
- Computer Science
- Project management
- Bachelor's degree
Senior Incident and Resilience Manager
DNA Payments —London
- Weekend availability
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
Electrical Contracts Manager
THE WIGGETT GROUP —Little Warley
- £55,000 - £60,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- Organisational skills
Quick apply
5d
Operations Manager
Online Lubricants Ltd —Barking and Dagenham
- Up to £45,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
8d
Service Governance, ITSM & Incident Lead - BPL
Barclays —London
- Analysis skills
- IT
- Communication skills
12d
Technical Programme Manager – Live Incident Response
Tesco UK —Welwyn Garden City
- Full-time
- Communication skills
- Negotiation
- Employee assistance programme
7d
Technical Product Manager - Incident Management
Tesco UK —Welwyn Garden City
- Full-time
- Product management
- Communication skills
- Employee assistance programme
Foreign Exchange Compliance Manager
Bibby Financial Services —Brentwood
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Financial services
Quick apply
Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)
Claytons (Aust) Pty Ltd —London
- £72,613 - £82,987 a year
- Full-time
- Customer service
- Warehouse experience
- IT
Quick apply
14d
Business Continuity Manager
Bell Integration —London
- Analysis skills
- Project management
- Organisational skills
- Annual leave
Transport Manager
Trinity Surfacing Ltd —Rochester
- £60,000 - £70,000 a year
- Full-time
- Management
- Customer service
- Maintenance
- Free parking
Quick apply
1d
Strategic Account Manager
UniTrust —London
- £62,000 a year
- Full-time
- Customer service
- Presentation skills
- Organisational skills
- Employee assistance programme
- Sick pay
Quick apply
Aircraft Refueller
Menzies Aviation —London
- Full-time
- Leadership
- Communication skills
14d
Transport/Fleet Manager
Primal Cars UK Ltd —Rainham
- £33,000 - £35,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Driving
Quick apply
Cyber Incident Response Manager
Pwc UK —London
- Full-time
- Azure
- AWS
Senior Agile Delivery Manager
Reward Gateway —London
- £85,000 - £110,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- No experience needed

I want to receive the latest job alerts for incident manager in stapleford abbots, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

incident manager jobs near stapleford abbots, ess

SME - Incident Management, ServiceNow

HCLTech -
London

Apply Now

Job details

12 days ago

Qualifications

Analysis skills
ITIL
ServiceNow
Communication skills

Full job description

City Of London, England
Job Summary

Job Summary : \"The Global Incident Management (GIM) function ensures a timely and effective response to major incidents, aiming to restore normal service operations as quickly as possible. The team is responsible for overseeing the Major Incident Management process, ensuring compliance with established processes/procedures, operating a \"\"follow the sun\"\" service model across three regions to provide 24/7 and 365-days support. The US Regional Lead is an integral part of the Global Incident Management Function within Operations Management, Technology, Data, & Innovation (TDI). The US Incident manager role is the point of escalation, overseeing, l coordination and resolution of Information Technology (IT) Major Incidents during the US time zone, ensuring operational stability and minimizing service disruption. As the US Incident Manager, you will participate in the weekend management on call escalation Rota and form an integral part of the management team.\"
Job Responsibilities : \"What You’ll Do • Monitor and ensure effective management and regular, accurate senior communication of major incidents whilst ensuring incidents are managed in accordance with procedures and controls • Acting as the central point of senior escalation for the region • Manage, lead, and develop the regional team ensuring effective service delivery, managing performance and development objectives effectively • Collaborating with key senior stakeholders and Global teams to ensure adherence with Incident Management processes/controls and governance frameworks • Driving strategic change in addition to implementing service improvements and embedding a positive organizational culture for the regional team How You’ll Lead • Act as the senior escalation point for Major Incidents during the US time-zone • Team management – Ability to lead and develop a regional team comprising of onsite and remote resources, Stakeholder Collaboration – Developing and managing stakeholder relationships • Strategic Change – Drive and act as an ambassador of strategic change and continual service improvement, Coaching and mentoring team members\"

Key Responsibilities

NA

Skill Requirements

Skill Requirement : \"• Advanced experience in managing a Major Incident team and in-depth knowledge of ITIL processes, including Incident, Problem, Change, and Knowledge Management • Excellent stakeholder engagement and experience in leading cross-functional teams in a critical function and managing diverse global stakeholders with a proficiency in communicating with senior leadership and technical teams • An ability to rapidly assess situations and co-ordinate incident resolution during high impacting incident events, adopting calm, controlled, and rational, especially in high demanding situations • Excellent communication skills and ability to articulate technical information into simplified language, demonstrating strong analysis and problem-solving skills, along with excellent written and verbal communication at all levels • Strong strategic thinking capable of aligning practices with global objectives to drive continuous service improvement\"

Other Requirements

NA

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

incident manager jobs in stapleford abbots, ess

SME - Incident Management, ServiceNow

Operations Manager

Senior Cyber Incident Manager (SCIM)

Major Incident Manager

Manager, Command Centre & Incident Management

Senior Incident and Resilience Manager

Electrical Contracts Manager

Operations Manager

Service Governance, ITSM & Incident Lead - BPL

Technical Programme Manager – Live Incident Response

Technical Product Manager - Incident Management

Foreign Exchange Compliance Manager

Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)

Business Continuity Manager

Transport Manager

Strategic Account Manager

Aircraft Refueller

Transport/Fleet Manager

Cyber Incident Response Manager

Senior Agile Delivery Manager

I want to receive the latest job alerts for incident manager in stapleford abbots, ess

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected