Sales administrator Work, Jobs in Staplegrove, Som (with Salaries)

Sales Administrator
Volution Ventilation UK —Bridgwater
- £12.71 - £12.98 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Sales Coordinator
Abri —Yeovil
- Up to £30,000 a year
- Full-time
- CRM software
- Data analysis skills
- Databases
8d

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Sales Administrator

Volution Ventilation UK -
Bridgwater

Quick apply

Job details

Permanent | Full-time
£12.71 - £12.98 an hour
14 days ago

Benefits

Health & wellbeing programme
Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Customer service
Sales administration
Internal department liaison
Microsoft Office Suite
Research
Complaint handling
Administrative experience
Client services
Staff training
Customer interaction
Communication skills

Full job description

National Ventilation has over 25 years of Ventilation background and are a part of the Volution Group, who are one of the leaders within the Ventilation industry. Our Office is located Burrowbridge, which in an attractive village located between Taunton and Bridgewater.

Annual leave – 25 days and bank holidays
Pension – auto-enrolment after 3 months of service
Health Assured - Employee Assistance Programme
Employee referral scheme - receive up to £500
Quarterly Volution Values Award - receive £100 if nominated!
Ongoing training and development

Role:

We are hiring for a Sales Administrator to work within a small friendly team.

Previous experience is not necessarily required but customer service experience would be helpful. More important is an individual who is keen to learn and progress.

The main purpose of this role is to offer frontline support to customers with the high-level of customer service National Ventilation is renowned for.

Hours of work: Mon – Fri -8:00 to 4:30 (40 hours).

Main Duties

Respond to all incoming enquires ensuring all information obtained from customer is accurate.
Maintain knowledge and correct application of all processes.
Develop own product / promotional knowledge through research and enquiries both within and external to the business.
Process orders on behalf of the customer.
Liaison with Area Sales Managers when required.
Resolve pending order issues - paying attention to out of stock/delayed product and updating customer/engineer.
Escalate problematic issues to the next line of management as appropriate.
Liaise with the Returns Processing Department
Progress courier deliveries
Prioritise workload and support team members.
Maintain accurate and concise notes on every order query - ensure ease of understanding for colleagues.
Offer help and support in training of new members of staff as required.
Any other reasonable task as requested by your line manager or Director.

Job Holder Requirements

Excellent customer service skills
Basic understanding of Microsoft Office. (Excel, Words and PowerPoint)
Pleasant personality with good written and verbal communication and interpersonal skills
Willingness to learn.
Proactive, takes initiative, and well organized.
Ability to multi-task, and work independently, as well as in a team.
Ability to deal with complaints or difficult customers in a sympathetic manner.

Learn more about us here: https://www.nationalventilation.co.uk/

Job Types: Full-time, Permanent

Pay: £12.71-£12.98 per hour

Benefits:

Company pension
Employee discount
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Application question(s):

Do you have any current or future visa sponsorship requirements? Yes/ No.
Any notice period?
The position offers £12.71ph - £12.98ph - 40 hours per week. Does this meet your requirements?

Licence/Certification:

Driving Licence and access to your own vehicle? (required)

Work Location: In person

Quick apply

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