Business services officer Work, Jobs in Stapleton, Shr (with Salaries)

Customer Engagement Officer
Trident Group —Shrewsbury
- £12,567 a year
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
10d
Security Officer
The Westgrove Group —Shrewsbury
- £12.71 an hour
- Full-time
- Customer service
- Travel
- Agile
Quick apply
3d
Clerical Officer - Outpatient Scheduling Team
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £25,272 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
11d
Education Coordinator
Landau Ltd —Wellington
- £28,840 - £32,960 a year
- Full-time
- Education
- Bachelor's degree
- Team management
- Referral programme
Quick apply
11d
Retail Security Officer
OCS Group —Shrewsbury
- £13.10 an hour
- Weekend availability
- Communication skills
Quick apply
Operations Manager
HM Courts and Tribunals Service —Shrewsbury
- £42,914 - £46,182 a year
- Part-time
- Presentation skills
- Travel
- Leadership
- Annual leave
INTERNAL MPFT APPLICATIONS ONLY* Business Support Officer
Midlands Partnership University NHS Foundation Trust —Shrewsbury
- £28,392 - £31,157 a year
- Part-time
- Administrative experience
4d
Trading Standards Apprentice
Telford and Wrekin Council —Telford
- £26,403 - £27,254 a year
- Hybrid work
- Free parking
- Employee discount
5d
Programming Assistant
National Trust —Shrewsbury
- £13.25 an hour
- Weekend availability
- Preschool
- Communication skills
- Free parking
- Employee assistance programme
7d
Head of Strategy, Risk & Improvement (Area Manager B)
Shropshire Fire and Rescue Service —Shrewsbury
- £67,792 - £74,360 a year
- Call to connect
- Leadership
- Relocation assistance
4d
Dual Fuel Commercial Metering Engineer
Yü Group —Shrewsbury
- £43,260 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Placement Officer
ADVANCED CARE AND EDUCATION SUPPORT UK LIMITED —Telford
- £13 an hour
- Part-time
- Sales
- Administrative experience
- Business development
Quick apply
Housing Officer
Orsa Housing —Telford and Wrekin
- £14 an hour
- Full-time
- IT
- In-person
- Communication skills
- Flexitime
- Employee discount
Quick apply
2d
Developing Highways Manager
Civic Recruitment Limited —Shrewsbury
- Full-time
- Hybrid work
- Communication skills
Quick apply
Relief Security Officer
ASEL —Telford
- £12.71 - £15.00 an hour
- Employee assistance programme
- Employee discount
Developing Highways Support Officer
Civic Recruitment Limited —Shrewsbury
- Full-time
- Remote
- Analysis skills
- Organisational skills
- Communication skills
Quick apply
5d
Tax Advisor
Muller Group —Market Drayton
- Full-time
- Hybrid work
- Leadership
- Tax experience
- Employee discount
- Bereavement leave
Tax Assistant
Muller Group —Market Drayton
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Employee discount
- Bereavement leave
10d
Project Support Officer
Telford and Wrekin Council —Telford
- £37,280 - £39,152 a year
- Full-time
- Hybrid work
- Project management
- Free parking
- Employee discount
14d
Finance Assistant
Telford and Wrekin Council —Telford
- £25,947 - £25,989 a year
- Full-time
- Hybrid work
- Word processing
- Communication skills
- Free parking
- Employee discount
3d

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Customer Engagement Officer

Trident Group -
Shrewsbury

Quick apply

Job details

Part-time
£12,567 a year
10 days ago

Benefits

Annual leave
Employee assistance programme

Qualifications

Driving Licence

Full job description

Reference - 168926

Customer Engagement Officer

Shrewsbury, Shropshire

£12567.0 Per annum

15 hours per week

18th June 2026

About the role

To deliver an inclusive resident, customer and community engagement approach to build resilliant and engaged communities with residents and customers participating in everything we do. To ensure that all issues relating to customer safety (including but not limited to Anti Social behaviour (ASB), safeguarding and Domestic Abuse) are reported to the relevant departments. The production and delivery of communication to our residents and customers through a variety of channels including our website, social media platforms, publications and events. Developing local solutions and community responsibility, with a forward-thining approach to leading resident and community involvement across the Trident Group.

What you’ll be doing

To develop, deliver and continuously improve resident/customer enagement activities and communications across Trident Group.

Be outward and front facing within the communities and services provided across the Group, ensuring the needs of all our customers are met regardless of geographical location, service or tenure.

Carry out all duties as an administrator.

Support and develop involvement in line with the Resident and Customer Engagement Strategy and record, monitor and provide evidence of performance against all areas of the Delivery Plan.

To record, monitor and provide evidence of performance in line with regulatory requirements, Service Standards, The Charter for Social Housing Residents: Social Housing White Paper, Consumer Standard, Tenants/Customer Charter associated with ‘Together with Tenants’ and health and social care regulatory requirements. Provide information, reports and progress against agreed priorities and performance to the Head of Homes and Communities, Heads of Service, Team Managers and Business Development Team.

Who we’re looking for?

Communicate effectively; verbally, non-verbally and in writing to all stakeholders.
Work with other teams, customers and partners to provide a range of activilties that enables customers to influence and shape services.
Planning and proactively identifying the steps required to ensure that the operational objectives of the service are met to agreed deadlines.
Utilising the Outlook Calendar plan monthly visits to each Homes and Communities geographical patch and to identified Trident Reach schemes to facilitate engagement activities.
At least 2 years community engagement experience, working within a social housing/community investment environment/ charity.
Experience and knowledge of working with socially excluded and hard-to reach individuals and groups
Preferably hold a full, valid, UK driving licence with the use of a vehicle.

Why join us?

This is not just a ‘job’ this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day.

Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be:

Trustworthy
Collaborative
Accountable
People Focused
Caring in all we do

The benefits

34 days annual leave, plus the option to purchase up to 5 additional days
A day off for your birthday
4 days off when you move home
Life assurance (3 x salary)
Employee Assistance programme & wellbeing programme
Flexible Working options
Learning & Development opportunities

Who we are?

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more.

The Group consists of;

Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
Trident Reach, which is a registered care and support charity delivering trauma informed care and support services.

We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

As a Disability Confident Committed Employer, we have committed to:

ensure our recruitment process is inclusive and accessible
communicating and promoting vacancies
offering an interview to disabled people
anticipating and providing reasonable adjustments as required
supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
at least one activity that will make a difference for disabled people

How to apply?

If you think this role is a good fit for you, click apply and upload your CV!

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

As an organisation we do not offer visa sponsorships. Only applicants with existing right to work in the UK will be consdidered.

Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).

We reserve the right to close this vacancy early should sufficient applications be received.

At Trident Group, we only consider agency introductions where a signed agreement is in place, and where the agency has been specifically contacted by a member of our People & Culture Team. We do not accept responsibility for any fees related to unsolicited or speculative CV submissions made directly to our employees or outside of the above.

Quick apply

Refine Your Search

business services officer jobs in stapleton, shr

Customer Engagement Officer

Security Officer

Clerical Officer - Outpatient Scheduling Team

Education Coordinator

Retail Security Officer

Operations Manager

INTERNAL MPFT APPLICATIONS ONLY* Business Support Officer

Trading Standards Apprentice

Programming Assistant

Head of Strategy, Risk & Improvement (Area Manager B)

Dual Fuel Commercial Metering Engineer

Placement Officer

Housing Officer

Developing Highways Manager

Relief Security Officer

Developing Highways Support Officer

Tax Advisor

Tax Assistant

Project Support Officer

Finance Assistant

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