Customer experience specialist Work, Jobs in Steeple, Ess (with Salaries)

Customer Service Specialist (iGaming online)
Onyx Gaming —Colchester
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Import Coordinator (Freight Forwarding Focus)
Commodity Centre UK Ltd —Great Braxted
- Up to £35,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Credit & Collections Specialist
Amico Business Solutions Ltd —Colchester
- £28,000 - £36,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
1d
Mortgage Adviser
SRC Financial Services Limited —Basildon
- £45,000 - £55,000 a year
- Full-time
- Sales
- Basic maths
- Driving
- Free parking
Quick apply
12d
Customer & Technical Services Specialist
Monitor Audio Ltd —Rayleigh
- £21,200 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee discount
Quick apply
Customer Relations Case Specialist
OSB Group —Chatham
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
2d
Mobile Facilities Operative
Xpedia limited —Cressing
- £26,000 - £30,000 a year
- Weekend availability
- Maintenance
- No experience needed
- English
Quick apply
9d
Freelance Specialist Employability Advisor – Mental Health / Neurodiversity (Kent)
OLightOn —Medway
- £175 - £225 a day
- Temporary
- Microsoft Office
- Mentoring
- In-person
Quick apply
Customer Service Specialist
Lendable —Chatham
- Full-time
- Heavy lifting
- Customer service
- Machine learning
- Employee discount
- Referral programme
Technology Support and Solutions Specialist
Colchester City Council —Colchester
- £29,943 - £36,738 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
2d
Subscription Telesales Supervisor
Newsquest Media Group —Basildon
- Part-time
- Sales
- Administrative experience
- Supervising experience
- Employee discount
Quick apply
Crown Court Clerk
HM Courts & Tribunal Service —Chelmsford
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
12d
Estate Management Coordinator
Property Solutions Group —Earls Colne
- £25,000 - £35,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Annual leave
Quick apply
2d
Community Fundraiser
Farleigh Hospice —Chelmsford
- £27,062 - £31,838 a year
- Call to connect
- Customer service
- Administrative experience
- Organisational skills
16h
Customer Service Team Lead
Onyx Gaming —Colchester
- From £30,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Supervising experience
- Free parking
Quick apply
3d
Sales Advisor
Bodypower Sports plc Fitness Superstore —Great Baddow
- £13.50 an hour
- Overtime
- Bilingual
- Sales
- Merchandising
- Annual leave
- Employee discount
Quick apply
12d
Sales Excecutive
HUBB Group Maintenance Ltd —Braintree
- £20,000 - £80,000 a year
- Part-time
- Sales
- Customer service
- Driving
- Free parking
Quick apply
6d
Field Sales Executive
Charity Link —Southend-on-Sea
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Quick apply
Mobile Security Officer (Basildon)
The Keyholding Company —Basildon
- £13.78 an hour
- Full-time
- Driving
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Carpet Cleaner and Jet Washing Technician
Gateway Facilities Management Ltd —Southend-on-Sea
- Full-time
- Sales
- Supervising experience
- Travel
- Annual leave
- Referral programme
Quick apply

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Customer Service Specialist (iGaming online)

Onyx Gaming
Colchester

Quick apply

Job details

Permanent | Full-time
From £25,000 a year

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
English
Microsoft Office
Continuous improvement
Financial services
Communication skills
A Level

Full job description

About the Role

Onyx Gaming is redefining online gambling in the UK with data-driven insights and exceptional player experiences. As a Customer Support Specialist, you’ll be at the heart of our player support team delivering fast, informed, and friendly assistance across sportsbook, casino, and gaming products.

If you thrive in high energy environments and enjoy combining your passion for sports, iGaming, or trading with meaningful customer interactions, this role offers the perfect opportunity to grow in a dynamic and regulated industry.

Key Responsibilities

Provide first-class support through live chat, email, and other support channels.
Resolve account queries, login issues, and general customer enquiries.
Process customer deposits, withdrawals, and payment-related requests.
Complete customer verification (KYC) and document reviews in line with company procedures.
Investigate routine payment queries, account discrepancies, and transaction issues.
Maintain accurate customer records and case notes.
Identify and escalate complaints, Safer Gambling interactions, and high-risk accounts.
Detect potential fraud, account security concerns, and duplicate accounts, escalating where appropriate.
Support operational reviews, quality checks, and AI/automation analysis where required.
Educate customers on responsible gambling tools, account features, and company processes.
Work collaboratively with internal teams to resolve customer issues efficiently.
Share ideas and feedback to support continuous improvement.
Maintain knowledge of UKGC regulations, company policies, and operational procedures.
Work flexibly on a rota basis to support business requirements.

What We’re Looking For

Experience helps, but attitude is everything. We want people who roll their sleeves up, don’t get fazed when things get busy, and genuinely care about getting it right for the customer. This industry moves fast and isn’t always straightforward so resilience and a positive outlook go a long way here.

A passion for sports, gaming, or the iGaming industry.
Previous customer service experience, ideally within online gaming or financial services.
Excellent written communication and problem-solving skills.
Strong attention to detail and the ability to work accurately under pressure.
Comfortable using Microsoft Office and multiple internal systems.
An understanding of Responsible Gambling and regulatory requirements is desirable.
A positive team player with a customer-first mindset.
Able to adapt and stay calm in a fast-moving environment.

Join Us

If you’re someone who takes pride in their work, keeps a positive attitude when it gets tough, and wants to be part of a team that’s building something good we’d love to hear from you. Apply today. Hybrid working opportunities dependent on distance from office.

Pay: From £25,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Application question(s):

Why do you think most people gamble, and why do they keep gambling?
When something goes wrong at work, how do you usually decide what was responsible?
Why do processes exist in organisations, and when do they become a problem?

Why do some people work much harder than others, even in the same role?
What do you think separates people who improve over time from those who don’t?
Why do some people stay stuck in the same problems for years?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in steeple, ess

Customer Service Specialist (iGaming online)

Import Coordinator (Freight Forwarding Focus)

Credit & Collections Specialist

Mortgage Adviser

Customer & Technical Services Specialist

Customer Relations Case Specialist

Mobile Facilities Operative

Freelance Specialist Employability Advisor – Mental Health / Neurodiversity (Kent)

Customer Service Specialist

Technology Support and Solutions Specialist

Subscription Telesales Supervisor

Crown Court Clerk

Estate Management Coordinator

Community Fundraiser

Customer Service Team Lead

Sales Advisor

Sales Excecutive

Field Sales Executive

Mobile Security Officer (Basildon)

Carpet Cleaner and Jet Washing Technician

I want to receive the latest job alerts for customer experience specialist in steeple, ess

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