Head of customer service Work, Jobs in Steeton, Nl (with Salaries)

Planning Co-ordinator
Homelife Stairlifts Limited —Bingley
- £28,000 - £30,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Life insurance
Quick apply
7d
Head of Customer Service
PC Group —Blackburn
- Temporary
- Hybrid work
- Management
- APIs
Quick apply
Head of Marketing & Sales.
HBL INTL LTD —Bingley
- Full-time
- Hybrid work
- Sales
- Marketing
- Master's degree
- Free parking
- Annual leave
Quick apply
3d
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
Head of Enterprise and Partners
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Negotiation
- Employee assistance programme
Quick apply
Security Operations Associate
Skipton Building Society —Skipton
- £33,000 a year
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
Team Member
KFC —Keighley
- Up to £12.71 an hour
- Part-time
- Restaurant
- Employee assistance programme
- Employee discount
4d
Customer Service Administrator
Sell UK Property Ltd —Burnley
- £26,500 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Night Relief Supervisor
Admiral Slots —Keighley
- £12.75 - £13.25 an hour
- Full-time
Quick apply
Customer Service Advisor (Hybrid)
SWARCO Group —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Customer Service Team Leader
Panaz Ltd —Burnley
- Full-time
- CRM software
- Contracts
- Leadership
- Referral programme
- Sick pay
Head of Estates
Orchard Care Homes —Harrogate
- £60,000 a year
- Full-time
- Leadership
Head of Central Control Operations - Control, Production & Process
Yorkshire Water —Bradford
- Up to £115,000 a year
- Full-time
- Hybrid work
- IT
- Leadership
- Communication skills
- Flexible schedule
Head of Operations (Bradford & Glasgow)
NewPrinces Group —Bradford
- Leadership
- Annual leave
- Work from home
Head of Commercial
Pharmacy2U —Leeds
- £85,000 - £95,000 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
2d
Head of Estates
Orchard Healthcare Group —Harrogate
- From £60,000 a year
- Full-time
- Leadership
Quick apply
Retail Assurance Manager
Yorkshire Cancer Research —Harrogate
- £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Café
Quick apply
Team Member
HF Holidays —Malham
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Quick apply
10d
Customer Service Advisor (Hybrid) Day/Night
SWARCO Group —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
SPAR Strand Garage - Retail Assistant
James Hall & Co Ltd —Barnoldswick
- Part-time
- Employee discount
- Life insurance
Quick apply
9d

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head of customer service jobs near steeton, nl

Planning Co-ordinator

Homelife Stairlifts Limited
Bingley

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
7 days ago

Benefits

Company pension
Life insurance
On-site parking

Qualifications

Operations management
Supply chain
Logistics
Analysis skills
Transportation management systems
Organisational skills

Full job description

Overview

The Planning Coordinator is responsible for scheduling and managing installations, surveys, and service visits for stairlift customers. This role ensures efficient use of engineers’ time while maintaining excellent customer service and meeting business targets.

Reporting to the Head of Operations, the Planning Co-ordinator will play a key role in the efficiency and routing across the UK

Experience in the stairlift industry is preferred, but not essential.

Along with a competitive salary between £28,000 - £30,000, we also offer great benefits such as:

· Performance Bonus

· Life assurance

· Enrolment into our pension scheme

· 24 days holiday plus bank holidays

· Excellent opportunities for career growth

· Onsite parking

Key Responsibilities

Scheduling & Coordination
Plan and schedule installation, service, and repair appointments for stairlift engineers.
Allocate jobs based on engineer availability, location, and skill set.
Manage daily, weekly, and emergency schedules.
Customer Communication
Contact customers to confirm appointments and provide updates.
Handle scheduling queries, rescheduling requests, and urgent call-outs.
Ensure a high standard of customer service at all times.
Route Planning & Efficiency
Optimise engineer routes to reduce travel time and increase productivity.
Adjust schedules in real-time to accommodate delays, cancellations, or urgent repairs.
System Management
Update planning and CRM systems with accurate job details.
Maintain records of appointments, engineer activity, and job completion.
Problem Solving
Respond quickly to breakdowns or emergency repairs.
Manage last-minute changes and reassign work as required.
Liaison & Teamwork
Work closely with engineers, operations teams, and management.
Communicate parts or access requirements for installations.

Key Competencies:

· A passion for RFT - both internally and externally

· Great organisational skills and attention to detail

· Previous experience in planning, scheduling, or logistics (ideally in engineering, healthcare equipment, or service industries)

· Flexible, with the ability to work in a reactive environment.

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company pension
Life insurance
On-site parking

Experience:

Operations management: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in steeton, nl

Planning Co-ordinator

Head of Customer Service

Head of Marketing & Sales.

Helpdesk Manager

Head of Enterprise and Partners

Security Operations Associate

Team Member

Customer Service Administrator

Night Relief Supervisor

Customer Service Advisor (Hybrid)

Customer Service Team Leader

Head of Estates

Head of Central Control Operations - Control, Production & Process

Head of Operations (Bradford & Glasgow)

Head of Commercial

Head of Estates

Retail Assurance Manager

Team Member

Customer Service Advisor (Hybrid) Day/Night

SPAR Strand Garage - Retail Assistant

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