Customer experience manager Work, Jobs in Stevenage, Hrt (with Salaries)

Fleet Hire Operations Manager
M Group —Stevenage
- Microsoft Excel
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
14d
Learner Experience Coordinator
Hertfordshire County Council —Stevenage
- £38,220 - £41,771 a year
- Hybrid work
- Customer service
- English
- Organisational skills
1d
Assistant Store Manager - Stevenage
Oak Furnitureland —Stevenage
- £52,000 - £55,000 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
AG Assistant
Burhill Group Limited —Stevenage
- £10.85 - £12.71 an hour
2d
Contract Administrator (Fleet)
Clarion Housing Group —Stevenage
- £31,347 - £36,282 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
5d
Project Manager
M Group —Stevenage
- Overtime
- Project management
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Retail Sales Advisor - Stevenage
Oak Furnitureland —Stevenage
- £47,035 - £51,788 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Resource Manager
M Group —Stevenage
- Hybrid work
- Data analysis skills
- Annual leave
- Employee assistance programme
9d
Customer Service Manager
Morrisons —Letchworth
- Hospitality
- Team management
- Employee discount
Quick apply
Client Services Manager
Crisp Accountancy —Hatfield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- English
- Annual leave
- Flexitime
Quick apply
2d
People Compliance Advisor
M Group —Stevenage
- Microsoft Word
- Microsoft Excel
- Oracle
- Annual leave
- Employee assistance programme
6d
Customer Account Manager
Europa Worldwide Group —Cambourne
- £35,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
Replenishment Manager
B&M Retail —Stevenage
- Weekend availability
- Leadership
- Employee discount
1d
Digital Business Analyst
North Hertfordshire District Council —Letchworth
- £32,562 - £36,773 a year
- Call to connect
- Hybrid work
- Communication skills
- Flexible schedule
8d
Project Manager
MBDA —Stevenage
- £50,000 - £60,000 a year
- Overtime
- Hybrid work
- Management
- Communication skills
- Negotiation
- Free parking
Assistant Property Manager
Red Brick Property Management —Stevenage
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
Store Assistant
Toolstation —Stevenage
- £12.87 an hour
- Part-time
- Employee discount
2d
Operational Support Manager – Airport & Ground Experience
easyJet —Luton Airport
- Full-time
- Hybrid work
- Continuous improvement
- IT
- Leadership
- Employee discount
1d
OPERATIONS MANAGER
Priority Waste Limited —Bedford
- £45,000 - £55,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
Quick apply
2d
People Compliance Advisor - 12 Month FTC
M Group —Stevenage
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Oracle
- Annual leave
- Employee assistance programme
6d

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Fleet Hire Operations Manager

M Group -
Stevenage

Apply Now

Job details

14 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Microsoft Excel
Microsoft Office
Organisational skills
Communication skills

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

As an organisation, there is little we don’t do and plenty to get involved in. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom.

This role is in our Plant & Fleet department, Plant & Fleet supports teams across our business with their vehicle, plant and specialist equipment needs. Offering hire solutions that are commercially effective, reliable, safe and compliant.

Please note: This role can be based at either our Stevenage or Castleford Plant and Fleet depot. However, there will be an expectation to travel nationally to visit our sites, so candidates must be comfortable with regular travel.

Want to come and be a part of it?

What will you be doing?

As our Fleet Logistics Manager, you’ll play a key role in keeping our operations moving. You’ll be responsible for the day-to-day coordination and deployment of our fleet — from vans to heavy goods vehicles — ensuring the right assets are in the right place at the right time.

Working closely with the Fleet Asset Manager and wider leadership team, you’ll help bring our fleet strategy to life by maximising utilisation, improving efficiency, and ensuring we meet the needs of the business and our customers.

Key responsibilities

Coordinate the allocation and deployment of fleet assets across the business
Maximise fleet utilisation and reduce the need for external hire
Act as the main link between Asset Management, Account Managers, and operational teams to deliver vehicles to end users
Support fleet lifecycle planning alongside customers and internal stakeholders
Work closely with workshops and maintenance teams to track vehicle status and maximise uptime
Support compliance activities, ensuring fleet policies and standards are maintained
Provide accurate data and reporting to support performance, cost, and utilisation tracking
Support mobilisation and demobilisation activities
Contribute to rate and tariff setting
Manage relationships with vehicle suppliers and service partners
Coordinate the delivery of vehicles and services to customers

What you’ll bring

Strong communication and stakeholder engagement skills, with the ability to build effective working relationships
Experience using fleet management systems to manage assets and performance
Highly analytical, with strong Microsoft Office skills (particularly Excel)
Excellent organisational skills, with the ability to prioritise and manage multiple demands
Proven experience within the fleet hire or leasing industry in a similar operational role
Career background within a fleet rental environment, progressing from hire desk through to depot or regional management roles

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme

In addition, this role offers;

Discretionary bonus scheme
Private Healthcare for you and your family
Company Car or Allowance & Fuel Card
25 days annual leave plus bank holidays
Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGroup IND3

Apply Now

Refine Your Search

customer experience manager jobs in stevenage, hrt

Fleet Hire Operations Manager

Learner Experience Coordinator

Assistant Store Manager - Stevenage

AG Assistant

Contract Administrator (Fleet)

Project Manager

Retail Sales Advisor - Stevenage

Resource Manager

Customer Service Manager

Client Services Manager

People Compliance Advisor

Customer Account Manager

Replenishment Manager

Digital Business Analyst

Project Manager

Assistant Property Manager

Store Assistant

Operational Support Manager – Airport & Ground Experience

OPERATIONS MANAGER

People Compliance Advisor - 12 Month FTC

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