media solutions Work, Jobs in stevenage, hrt (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
2d
Abseiler
Titchfield Group —Hatfield
- £40,000 - £50,000 a year
- Weekend availability
- Carpentry
- Power tools
- Construction
- Employee discount
Quick apply
Media Solutions Representative
Radancy —London
- Sales
- Organisational skills
- Communication skills
3d
Administration Assistant
Yield Retail Ltd —Roydon
- From £12.71 an hour
- Part-time
- Google Suite
- Computer literacy
- Driving
Quick apply
2d
Red Team Specialist
Worknest Secure —Stevenage
- Remote
- English
- C++
- Communication skills
Part-Time Lab Support Associate – Media (25Hrs Per Week)
Constructive Bio —Cambridge
- Part-time
- Laboratory experience
- Organisational skills
- Communication skills
Quick apply
5d
Executive Operations Assistant
Kokoro Performance LTD —Royston
- £15 - £30 an hour
- Part-time
- Hybrid work
- Up to 50% travel
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
9d
Front of House Manager / Customer Relations & Complaints Handler
Shopforcars —Luton
- From £20,000 a year
- Weekend availability
- Sales
- Administrative experience
- In-person
- Free parking
- Employee discount
Quick apply
5d
Guest Solutions Team Member
Butlin's —Hemel Hempstead
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Business Development Representative
Redgate —Cambridge
- £32,000 - £42,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
Retail Media Account Manager - Growth Accounts
Ocado Retail —Hatfield
- Full-time
- Hybrid work
- Data analysis skills
- Project management
- Business
5d
Laboratory Support Technician
Abcam —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Procurement Administrator
Innovus —Luton
- Up to £25,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- SharePoint
Quick apply
3d
Digital Media Data Assistant
upriseUP —Chesham
- £26,000 a year
- Monday to Friday
- Hybrid work
- Data analysis skills
- English
- Maths
- Flexible schedule
Workspace Experience Ambassador - Part-Time
NAB-Jones Lang LaSalle Services —St Albans
- Part-time
- Hospitality
- Sales
- Customer service
Quick apply
Embedded Video Software Engineer
BrightSign —Cambridge
- Full-time
- C++
- Linux
Guest Solutions Manager
Butlin's —Hemel Hempstead
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Revit MEP Technicians - Immediate Start | King's Cross (On-Site)
Bouygues Construction —Cambridge
- Full-time
- In-person
Senior Conceptual Designer
Ocado Retail —Hatfield
- Full-time
- Hybrid work
Procurement Coordinator
Innovus —Luton
- Full-time
- Microsoft Outlook
- Microsoft Office
- SharePoint
Quick apply
3d

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media solutions jobs near stevenage, hrt

Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
2 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company vehicle and fuel card
Company phone
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

media solutions jobs in stevenage, hrt

Remote Support Desk Operative

Abseiler

Media Solutions Representative

Administration Assistant

Red Team Specialist

Part-Time Lab Support Associate – Media (25Hrs Per Week)

Executive Operations Assistant

Front of House Manager / Customer Relations & Complaints Handler

Guest Solutions Team Member

Business Development Representative

Retail Media Account Manager - Growth Accounts

Laboratory Support Technician

Procurement Administrator

Digital Media Data Assistant

Workspace Experience Ambassador - Part-Time

Embedded Video Software Engineer

Guest Solutions Manager

Revit MEP Technicians - Immediate Start | King's Cross (On-Site)

Senior Conceptual Designer

Procurement Coordinator

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