technical support Work, Jobs in stevenage, hrt (with Salaries)

Application Support Technician
Central East Integrated Care Board —Welwyn Garden City
- £32,073 - £39,043 a year
- Full-time
- Customer service
- Communication skills
6d
IT Support Technician - First Line Onsite: Immediate Start
Concero UK —Hitchin
- £25,000 - £29,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
5d
IT Executive
Step Change Outsourcing —Stevenage
- £30,000 a year
- Full-time
- SQL
- Computer networking
- In-person
- Free parking
- Referral programme
Quick apply
8d
Technical Support - Chemical Products
Johnson Matthey —Royston
- Full-time
- Engineering
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Hitchin
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
5d
Planning and Appeals Technical Support Officer
North Hertfordshire District Council —Letchworth
- £26,903 - £30,110 a year
- Monday to Friday
- Hybrid work
- Data entry
- Computer skills
- Communication skills
- Flexible schedule
7d
Deskside Services Technician- Backfill
Allied digital service limited —Welwyn Garden City
- £140 - £160 a day
- Windows
- In-person
Quick apply
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
12d
Data Management Consultant
HFL Education —Stevenage
- £32,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- School
- Free parking
- Annual leave
Quick apply
14d
Data Management Services - Service Desk Analyst
HFL Education —Stevenage
- £25,877.80 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
13d
Building Control Technical Support Officer
Harrow Council —Harrow
- £34,206 - £35,931 a year
- Administrative experience
Desktop Support Engineer - Luton Airport
ESP Global Services Limited —Luton
- Monday to Friday
- Windows
- Microsoft Office
- Computer networking
Quick apply
2nd line Messaging Engineer
Fujitsu —Stevenage
- Overtime
- Annual leave
- Employee assistance programme
12d
IT Apprentice
North Hertfordshire District Council —Letchworth
- £25,033 a year
- Customer service
- IT
- Communication skills
2d
Technical Support Officer - Repairs Service
4Recruitment Services —Harlow
- £150 a day
- Customer service
- Administrative experience
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Technical Support Officer
Enfield Council —Enfield
- £35,520 - £37,692 a year
- Full-time
- Employee assistance programme
5d
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
Quick apply
1d
Systems Support Analyst
WestonHomes —Hatfield Heath
- English
- Life insurance
Quick apply
13d

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Application Support Technician

Central East Integrated Care Board
Welwyn Garden City

Apply Now

Job details

Full-time
£32,073 - £39,043 a year
6 days ago

Qualifications

Customer service
.NET
Application support
Communication skills

Full job description

We are looking for a motivated and customer-focused Application Support Technician to join our ICT Operations function, providing support for NHS.net Connect, Microsoft 365 and a range of business applications. This is an excellent opportunity for someone with strong technical troubleshooting skills, a commitment to excellent customer service and the ability to work effectively in a fast-paced support environment.

In this role, you will investigate, diagnose and resolve incidents and service requests in line with agreed service levels and ITIL best practice, either remotely or through on-site.

Team members are expected, if required to be able to work from any of the sites occupied by HBLICT or its customers.

The role covers the hours of 08h00 – 17h00

Provide high-quality technical support for NHS.net Connect, Microsoft 365, and a range of business applications, ensuring the effective delivery, maintenance, and continuous improvement of digital services. The role is responsible for diagnosing and resolving technical issues, managing incidents and service requests within agreed service levels, and escalating problems where required with accurate triage information. It also includes logging all support activity through IT service management processes, supporting users through multiple contact channels, and delivering excellent customer service to a wide range of stakeholders. The postholder will contribute to service improvement, knowledge sharing, and user guidance, while working independently and as part of a wider support team in a busy operational environment.

Team members must possess excellent communication skills and understand the importance of providing outstanding customer service with the ability to communicate effectively with a broad customer base. In accordance with ITIL best practice for Request and Incident Management, investigate research and resolve the end user’s requests/incidents in a responsive manner. This may be achieved by physical site visit or remotely by accessing the user’s device.

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people’s differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.

We are happy to discuss flexible working options for all roles.

We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.

We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.

For further information in this role please see the job description and person specification attached.

Apply Now

Refine Your Search

technical support jobs in stevenage, hrt

Application Support Technician

IT Support Technician - First Line Onsite: Immediate Start

IT Executive

Technical Support - Chemical Products

IT Field Support Technician - T2 / Second Line Immediate Start

Planning and Appeals Technical Support Officer

Deskside Services Technician- Backfill

Customer Service Advisor

Data Management Consultant

Data Management Services - Service Desk Analyst

Building Control Technical Support Officer

Desktop Support Engineer - Luton Airport

2nd line Messaging Engineer

IT Apprentice

Technical Support Officer - Repairs Service

1st Line Service Desk Analyst

Technical Support Center Engineer

Technical Support Officer

Helpdesk Co-Ordinator

Systems Support Analyst

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