User experience manager Work, Jobs in Stevenage, Hrt (with Salaries)

Assistant General Manager
GRIDSERVE —Stevenage
- £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Store discount
Quick apply
5d
Team Leader - Adult Supported Living
Swanton Community Services —Stevenage
- £13.40 an hour
- Day shift
- Care plans
- Leadership
- Employee assistance programme
- Employee discount
Housing Team Leader
Community Led Initiatives —Bedford
- £27,000 - £32,000 a year
- Full-time
- Supervising experience
- Team management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Accommodation for Ex-Offender (AFEO) Navigator
Luton Borough Council —Luton
- £36,363 - £39,152 a year
- Part-time
- Remote
- English
- Microsoft Office
- Communication skills
- Relocation assistance
- Annual leave
6d
Internal Communications Manager
AIRBUS Defence and Space Limited —Stevenage
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Free parking
- Employee assistance programme
10d
Drivers - Passenger Transport & Dial a Ride
Hertfordshire County Council —Stevenage
- £13.06 - £13.26 an hour
- English
- Driving
- Communication skills
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Improvement Manager
Hertfordshire County Council —Stevenage
- £61,443 - £68,775 a year
- Hybrid work
- English
- Project management
- Travel
5d
Finance Assistant – Accounts Receivable Concessions
London Luton Airport —Luton
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Technical Facilities Services Coordinator | Operation Group | Estates and Facilities | LMB 2624
UK Research and Innovation (UKRI) —Cambridge
- £45,869 - £51,547 a year
- Full-time
- Supervising experience
- IT
- Communication skills
4d
Head of Growth
JamDoughnut Ltd —Loughton
- From £75,000 a year
- Full-time
- Social media management
- In-person
- Marketing
- Free parking
- Employee discount
Quick apply
13d
Live Events -Assets and Procurement Coordinator
IPS —Bletchley and Fenny Stratford
- £28,000 - £32,000 a year
- Weekend availability
- Microsoft Excel
- Schematics
- SQL
- Free parking
- Life insurance
Quick apply
13d
Registered Manager - Learning Disabilities
Glenholme Specialist Healthcare —Stevenage
- £38,000 - £43,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Risk & Opportunity Manager
Lockheed Martin Corporation —Ampthill
- £37,000 - £46,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Technical Services Manager
ISS Facility Services —Stevenage
- £60,000 - £62,000 a year
- Contracts
- In-person
- Mechanical knowledge
Quick apply
System Support Officer - Fire Control
Hertfordshire County Council —Stevenage
- £41,836 - £45,792 a year
- English
- Analysis skills
Live Events - Portable Appliance Test ( PAT) Supervisor
IPS —Bletchley and Fenny Stratford
- From £28,750 a year
- Full-time
- Microsoft Excel
- Supervising experience
- Continuous improvement
- Free parking
- Life insurance
Quick apply
13d
Traffic Network Officer - Stevenage
Jacobs —Stevenage
- Full-time
- Communication skills
Relationship Manager (Guidance & Education Systems)
MaPS —Bedford
- £65,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
10d
Day Service Senior Support Worker
Hertfordshire County Council —Stevenage
- £16.08 an hour
- Full-time
- English
7d

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Assistant General Manager

GRIDSERVE
Stevenage

Quick apply

Job details

Permanent | Full-time
£30,000 a year
5 days ago

Benefits

Free parking
Store discount
Cycle to work scheme
Company pension
Company events
Employee discount
Sick pay
On-site parking

Qualifications

Hospitality
Driving Licence
Management
Customer service
Microsoft Office
Assistant manager experience
Supervising experience
Driving
Organisational skills
IT
Retail management
Leadership
Communication skills
Hospitality management

Full job description

ROLE OVERVIEW

The Assistant General Manager (AGM) is responsible for supporting the General Manager (GM) with the onsite day-to-day operations of the Electric Forecourt including leading the retail team, managing retail partner operations, delivering an exceptional customer experience and ensuring the highest standards of health, safety and quality.

The Electric Forecourt is one of the most technically advanced electric vehicle charging stations, powered by 100% renewable energy with a retail facility featuring a high-quality lounge for customers to use while their vehicles are charging. This also acts as an educational area, providing information about electric vehicles, solar energy generation and ecology.

MAIN RESPONSIBILITIES

Assist the GM in exceeding all financial and non-financial KPIs
Deputise for the GM, as required.
Deliver a “best in class” customer experience. Coaching the team to ensure awesome brand standards and customer service levels are achieved.
Ensure all staff members are aware of all current promotions and products
Promote a ‘safety-first’ culture amongst the team, fostering a safe environment for employees, visitors and customers.
Support in attracting, developing and maintaining a high performing team. Including recruitment & selection, onboarding, training and development and performance management.
Assist the GM on all the ‘onsite and day to day’ business operations, working in collaboration to deliver exceptional standards, operational efficiency and sales optimisation
Adhere and apply all licensing laws
Assist in managing compliance of the forecourt across all areas, ensuring that all checks and audits are completed.
Support in maintaining the forecourt to high brand standards, monitoring and managing maintenance issues and all contractors on site.
Drive commercial opportunities through daily analysis of key metrics and coaching the team
Support in managing all controllable costs through effective management of stock, labour, reward & recognition and shrink
Ensure all aspects of the staff deployment are executed effectively
Support the GM with team meetings and information cascading
Maintain a customer centric environment which helps demystify the barriers of Electric Vehicles and provides a space where customers can learn and reflect on the benefits of Electric Vehicles.
Work a range of early/late shifts, weekends and bank holidays in line with the Forecourts operating hours.
Adhere to all company policies, procedures and business ethics codes including anti-bribery, environmental and quality management systems in compliance with ISO standards.

PERSON SPECIFICATION

Required Experience

3+ year of Retail or hospitality experience as a Team Leader/Supervisor or Assistant Manager.

Required Skills and Abilities

Excellent customer service skills.
Very good leadership and people management skills.
Very good communication skills.
Good level of business acumen including commercial and financial skills.
Good organisational skills.
Strong initiative and problem-solving skills.
Good level of stakeholder management.
Good level of operations management.
Ability to adapt.
A proficient user of IT including Microsoft office suite of packages and the ability to use communication tools such as Microsoft Teams, Engage and Connect.

Required Qualifications and Certifications

Qualification within customer experience & Retail are desirable.
Full UK driving licence held for minimum 1 year.

Pay: £30,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Sick pay
Store discount

Ability to commute/relocate:

Stevenage SG1 2AX: reliably commute or plan to relocate before starting work (required)

Experience:

Supervising: 3 years (required)
Retail management: 3 years (preferred)
Hospitality management: 3 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

user experience manager jobs in stevenage, hrt

Assistant General Manager

Team Leader - Adult Supported Living

Housing Team Leader

Accommodation for Ex-Offender (AFEO) Navigator

Internal Communications Manager

Drivers - Passenger Transport & Dial a Ride

Operations Manager

Improvement Manager

Finance Assistant – Accounts Receivable Concessions

Technical Facilities Services Coordinator | Operation Group | Estates and Facilities | LMB 2624

Head of Growth

Live Events -Assets and Procurement Coordinator

Registered Manager - Learning Disabilities

Risk & Opportunity Manager

Technical Services Manager

System Support Officer - Fire Control

Live Events - Portable Appliance Test ( PAT) Supervisor

Traffic Network Officer - Stevenage

Relationship Manager (Guidance & Education Systems)

Day Service Senior Support Worker

I want to receive the latest job alerts for user experience manager in stevenage, hrt

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