Customer service team lead Work, Jobs in Steventon, Oxf (with Salaries)

Operations Lead
Racoo Screening Ltd —Swindon
- From £36,000 a year
- Full-time
- Bachelor's degree
- Data entry
- In-person
Quick apply
12d
Salesforce Technical Lead
Association for Project Management —Princes Risborough
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- No degree
- Free parking
- Annual leave
Quick apply
Team Leader
Southern Coop —Newbury
- £13.72 an hour
- Part-time
- Customer service
- Retail management
- Employee assistance programme
- Employee discount
Team Leader
EMR Group —Swindon
- Full-time
- Continuous improvement
- Annual leave
Quick apply
12d
Maintenance Team Leader
Leaflike —Didcot
- Up to £45,000 a year
- Full-time
- Maintenance
- Supervising experience
- Driving
Quick apply
Lead Receptionist - Oxford
Welbeck —Oxford
- £33,000 a year
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
4d
Retail Team Lead
UOE —Thame
- £14.40 an hour
- Weekend availability
- Management
- Sales
- Microsoft Office
Performance Lead
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Communication skills
Quick apply
13d
Retail Floor Lead (Bicester Village)
Vuori, Inc —Bicester
- Full-time
- Sales
- Customer service
- Organisational skills
- Annual leave
Quick apply
Activities & Wellbeing Co-ordinator (Customer Experience Lead) Part Time
EQ Care —Whitchurch
- £19,827 a year
- Part-time
- Microsoft Office
- IT
- Annual leave
- Referral programme
Team Lead
Subway Restaurant —Headington
- From £12.71 an hour
- Part-time
- Hospitality
- Management
- Organisational skills
- Free parking
- Employee discount
Quick apply
Lead Business Intelligence Specialist
Nationwide Building Society —Swindon
- From £50,000 a year
- Temporary
- Financial services
- Analytics
6d
Product Team Leader
River Island —Reading
- Weekend availability
- Sales
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
Activities & Wellbeing Co-ordinator (Customer Experience Lead)
EQ Care —Whitchurch
- £26,437 a year
- Full-time
- Microsoft Office
- IT
- Annual leave
- Referral programme
2d
High Care Production Team Leader
Absolute Taste —Bicester
- Full-time
- Communication skills
Quick apply
Team Leader
EMR UK —Swindon
- Continuous improvement
- Annual leave
12d
UK Team Leader 30 Hours
Mountain Warehouse —Chipping Norton
- £13.32 an hour
- Part-time
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Sales Lead
Montu UK —Winnersh
- £60,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
Quick apply
Lead Outdoor Learning Instructor (Alternative Learning)
Surrey County Council —Henley on Thames
- From £31,659 a year
- Full-time
- Annual leave
- Employee assistance programme
Trading Lead
Primark —Reading
- Microsoft Outlook
- Merchandising
- Analysis skills

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customer service team lead jobs near steventon, oxf

Operations Lead

Racoo Screening Ltd
Swindon

Quick apply

Job details

Full-time
From £36,000 a year
12 days ago

Qualifications

Driving Licence
Stakeholder liaison
Filing
Bachelor's degree
Appointment booking and call handling
Network management
Data entry
Customer support
Customer interaction

Full job description

About us

Racoo Screening are experts in the implementation of workplace Drug and Alcohol testing programmes, DNA screening. We deliver a complete and fully managed service to commercial organisations, professional and amateur sport, local authorities and the public sector. We are going through an exciting period of growth, and our team now needs to expand and recruit additional administrators to join our office team.

Role Overview

We are seeking a highly organised and reliable Sample Collections Coordinator to support the day-to-day operational delivery of our Drug and Alcohol Testing services.

This is a hands-on operational role responsible for managing a network of Sample Collection Officers (SCOs), coordinating customer bookings, undertaking sample collections when required, and providing general administrative support.

The role requires strong organisational capability, attention to detail, operational awareness, and the ability to manage multiple priorities in a regulated environment.

Network Management & Operational Coordination

Manage and coordinate a network of Sample Collection Officers across designated regions
Schedule and allocate testing appointments efficiently to ensure service coverage
Monitor availability, performance, and compliance standards
Provide operational support and guidance to SCOs
Maintain accurate personnel, compliance, and training records
Ensure all operational activity adheres to company procedures and regulatory standards

Customer Booking & Client Liaison

Organise and confirm customer bookings in line with operational capacity
Liaise with clients to arrange appointments and respond to enquiries
Manage urgent and short-notice testing requests
Maintain booking systems with accurate and timely data entry
Deliver a professional and responsive customer experience

General Administration

Maintain accurate company records and filing systems
Process emails, phone enquiries, and correspondence
Assist with operational reporting and documentation
Support invoicing, basic finance administration, and data input
Assist with updating company policies, procedures, and compliance documentation
Provide administrative support to senior management as required

Pay: From £36,000.00 per year

Education:

Bachelor's (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

customer service team lead jobs in steventon, oxf

Operations Lead

Salesforce Technical Lead

Team Leader

Team Leader

Maintenance Team Leader

Lead Receptionist - Oxford

Retail Team Lead

Performance Lead

Retail Floor Lead (Bicester Village)

Activities & Wellbeing Co-ordinator (Customer Experience Lead) Part Time

Team Lead

Lead Business Intelligence Specialist

Product Team Leader

Activities & Wellbeing Co-ordinator (Customer Experience Lead)

High Care Production Team Leader

Team Leader

UK Team Leader 30 Hours

Sales Lead

Lead Outdoor Learning Instructor (Alternative Learning)

Trading Lead

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