Line analyst technical support Work, Jobs in Stewartby, Bdf (with Salaries)

Cyber Security Analyst
Total IT Technology Solutions Ltd —Bedford
- £26,500 - £28,000 a year
- Full-time
- Analysis skills
- Computer networking
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
14d
2nd Line analyst - Technical Support
Managed 24/7 Ltd —Milton Keynes
- £26,000 - £37,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Data entry
Quick apply
8d
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Communication skills
Quick apply
8d
IT Technical Support Analyst
North Hertfordshire District Council —Letchworth
- £32,562 - £36,773 a year
- Computer networking
IT Analyst
Billing Finance Ltd. —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
2d
Analyst
Cambridgeshire County Council —Papworth Everard
- £34,434 - £36,363 a year
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
IT Analyst
Billing Finance —Northampton
- £30,000 - £35,000 a year
- Hybrid work
- Continuous improvement
- Employee assistance programme
2d
1st Line Support
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- AI
- Communication skills
- Employee discount
Quick apply
Certified Seed Analyst
Agrii —Finmere
- £30,000 a year
- Full-time
- Laboratory experience
- Continuous improvement
- Quality control
- Free parking
- Referral programme
Quick apply
Application Support Analyst
Away Resorts —Hemel Hempstead
- £35,000 a year
- Full-time
- Communication skills
- Resort
- Annual leave
- Employee discount
Quick apply
2d
Network & Infrastructure Analyst
The White Company —Northampton
- Weekend availability
- Hybrid work
- Communication skills
- Time management
- Work from home
- Employee discount
Senior Technical Test Analyst
Sopra Steria —Hemel Hempstead
- £55,000 - £65,000 a year
- Analysis skills
- Mentoring
- Annual leave
Senior Sample Reception Officer
Tetra Tech —Bedford
- Full-time
- Laboratory experience
- Team management
- Leadership
Staff - Observatory Analyst
Northamptonshire Police —Wellingborough
- £38,094 - £46,920 a year
- Full-time
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
11d
Business Analyst
PayByPhone —Hatfield
- £45,000 - £52,000 a year
- Full-time
- Hybrid work
- PMP
- English
- Analysis skills
- Life insurance
Quick apply
1d
Technical Support Manager (Build Insight)
Build Insight Ltd —Welwyn Garden City
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
14d
Oracle CCS Support Analyst
Affinity Water —Hatfield
- £55,000 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
8d
Data Investigations Manager (Data & Analytics)
Equifax —London
- Full-time
- Team management
- Leadership
- Communication skills
- Sick pay
Speech Analyst
Barclays —Northampton
- Databases
- Communication skills
18h
Senior Cyber Responder
FCDO Services —Milton Keynes
- £43,088 - £44,752 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
1d

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Cyber Security Analyst

Total IT Technology Solutions Ltd -
Bedford

Quick apply

Job details

Permanent | Full-time
£26,500 - £28,000 a year
14 days ago

Benefits

Free parking
Health & wellbeing programme
Private dental insurance
Annual leave
Company events
Private medical insurance
Referral programme
On-site parking

Qualifications

Incident triage
TCP
Report writing
Report generation
Incident queue management
Incident identification
Ticket management
Microsoft Office Suite
CEH
Security information and event management (SIEM) monitoring
Analysis skills
Incident response
ITIL
IT support
Computer networking
Data entry
Technical writing
Customer support
Customer interaction
SIEM
Cybersecurity
CompTIA Security+
SSCP
Communication skills
Analytics

Full job description

Company Profile

Total IT is an award-winning technology services and systems integration business founded in 2006, with offices in Bedford, London, and Dubai. We operate at the intersection of IT, cyber security, networks, and smart building technology, supporting some of the largest and most complex commercial buildings in the United Kingdom, alongside a growing portfolio of international clients.

Description

You will work as part of a team in Bedford to deliver protection and monitoring of IT systems. Be an important point of contact and support to Total IT customers through investigation of attacks and threats, delivery of a protection service by monitoring both in a reactive and proactive manner, creation of documentation and handouts to advise users of best practice, investigation of issues and threat management, and act as technical advisory to other team members.

Assist in investigations and escalations of security violations, attempts to gain unauthorised access, virus infections that may affect the network or other events affecting security.

Roll out security platforms to customers to ensure machines are up to date and protected.

Experience:

Previous experience worked in a cyber security role. Experience with cyber incidents and monitoring tools such as SIEM are desirable. CompTIA Security+ desirable. Experience in incident triaging and response and Microsoft security stack (XDR, Defender for Cloud, Defender for Endpoint).

Technical Skills Required:

Knowledge of Office 365
Accurately, impartially and concisely records and reports the appropriate information, including the ability to write reports (within a structure or template provided).
Experience of vulnerability scanning tools
Networking experience, i.e. patching and basic understanding of TCP/IP
Strong attention to detail and presentation skills
Demonstrate initiative and ownership of tasks and projects. Ability to prioritise, coordinate and complete tasks to meet deadlines
Basic knowledge of threats, vulnerabilities, prevention techniques and counter measures
Basic knowledge of log analysis, forensic investigations and troubleshooting
Desirable qualifications: CEH, ISC2 CC, ISC2 SSCP, MS SC-200, MS SC-900
Strong analytical skills and the ability to correlate events

The Candidate

What we are looking for is a broad IT experience with a basic understanding of technologies and processes for protective monitoring and vulnerability management, analytical approach to problem solving, good knowledge of IT and an understanding of Cyber Defence. Excellent communication skills and willingness to learn new skills is a key requirement for this role.

Configuration and monitoring of security technologies including Anti-Virus, Email and Web filtering
An understanding and experience in IT support
The ability to input data accurately and follow a job to completion
A great customer facing attitude
Security information & event management and log analysis
Maintain an up to date understanding of the current threat landscape
Manage the IT Security ticket queue, taking ownership of tickets that are assigned to the Security team and managing through to resolution in line with ITIL, meeting SLA's and working with the IT team(s) as necessary.

Company benefits:

30 Days annual leave plus 1 day, 2 weeks either side of your Birthday
Great working environment within a friendly team
Private healthcare including 24-hour GP access
Mental health & wellbeing programmes
Audio, optical & dental cover
Up to 10 days of relevant training per year
A tailored professional and personal development plan
High performance computers for all employees
Friendly, supportive, and professional working environment

Interview Process:

Stage 1: Telephone screening (10–15 minutes)
Stage 2: Teams interview with Cyber Security Manager
Stage 3: Face-to-face interview with Cyber Security Manager & HR & Compliance Manager
Stage 4: Offer discussion with HR Manager
Final Stage: Offer letter and agreed start date — welcome to Total IT

Why work at Total IT

A recent team survey gives you an insight into the work life here at Total IT:

"Great people", "The atmosphere makes me want to come into work each day!"

Joining us on a technical role, expect a warm welcome, and to be treated fairly and professionally with top-up training to help you meet your own goals.

Pay: £26,500.00-£28,000.00 per year

Benefits:

Company events
Free parking
Health & wellbeing programme
On-site parking
Private dental insurance
Private medical insurance
Referral programme

Work Location: In person

Quick apply

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