Technical support specialist Work, Jobs in Stewkley, Bkm (with Salaries)

Technical Support Specialist
GN Group —Bicester
- Full-time
2d
Reporting Analyst
Affinity Trust —Thame
- £40,000 a year
- Overtime
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Employee discount
CAD Drawing Assistant
T Nevill & Co Ltd —Stevenage
- £26,500 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Free parking
Quick apply
Technical Sales Support Coordinator
Sensys Ltd —Biggleswade
- £25,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
Quick apply
12d
Head of Research and Development
Milvus Advanced —Oxford
- £65,000 - £80,000 a year
- Full-time
- Doctoral degree
- Laboratory experience
- Supervising experience
- Free parking
- Employee stock purchase plan
Quick apply
4d
ICT Security Analyst
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Annual leave
- Employee discount
1d
Service Manager
SHJ Medical & Lab Gas Specialists —Chesham
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- ERP systems
- Continuous improvement
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
3d
APQP Specialist - 12m Inside IR35 Contractor
Safran Engineering Services UK Limited —Pitstone
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply
8d
Associate Delivery Manager
HMGCC —Milton Keynes
- £53,761 a year
- Overtime
- Project management
- Communication skills
- Free parking
- Annual leave
Laboratory Technician
Tetra Tech —Bedford
- Full-time
- Laboratory experience
- Organisational skills
- Time management
Administrator
Arnold Clark —Milton Keynes
- £27,000 a year
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Quality Improvement Lead
Principal Medical Limited —Bicester
- £50,000 - £55,000 a year
- Full-time
- Microsoft Word
- Management
- Microsoft Office
- Free parking
- Sick pay
Quick apply
Technical Support Plant Engineer
M Group —Stevenage
- Maintenance
- Travel
- Annual leave
- Employee assistance programme
Design Manager
D&A Engineering —Hitchin
- £60,496.33 - £80,849.39 a year
- Full-time
- AutoCAD
- Microsoft Office
- In-person
Quick apply
1d
Technical Training Manager
Scania —Milton Keynes
- From £60,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Up to 25% travel
- Annual leave
- Employee discount
2d
Manufacturing Process Engineer
Cosworth —Northampton
- £30,000 - £45,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Talent Acquisition Specialist
SHI International Corporation —Milton Keynes
- Full-time
- Microsoft Excel
- Data analysis skills
- Bachelor's degree
2d
Materials Quality Technologist
WJ Products —Milton Keynes
- £23,500 - £27,000 a year
- Full-time
- Computer literacy
- Laboratory experience
- Analysis skills
- Free parking
- Annual leave
Quick apply
Data Manager
Acer Trust —Oxford
- £16,751 - £18,136 a year
- Part-time
- Hybrid work
- Hospitality
- Management
- Customer service
Quick apply
5d
Business Process Lead (Order to Cash)
WD-40 COMPANY —Milton Keynes
- Full-time
- Sales
- ERP systems
- IT
- Flexible schedule

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Technical Support Specialist

GN Group -
Bicester

Apply Now

Job details

Full-time
2 days ago

Qualifications

iOS
Technical support

Full job description

The Customer Care Technical Support Specialist provides front‑line, non‑clinical support primarily to end users. This role enables end users to maximise the benefit of GN Hearing solutions by delivering high-quality technical support, clear product education, and empathetic customer care. Focusing on accessories, consumables, apps and general product information.

The Team you will be part of:

You will be part of the UK Customer Care team, which also encompasses Order entry and Technical Support.

Working closely alongside the whole team to offer the best support to end-users in a friendly and supportive team

Your contribution is appreciated, and you will:

Handle end-user interactions via phone and e-mail, supporting with enquiries and queries, bridging the gap between Customer Care and Technical Support for our end-users.

Provide first‑line technical support for hearing devices, accessories, apps and connectivity solutions (e.g. pairing, Bluetooth, app connectivity, device handling).
Guide end users on how to use their hearing aids, accessories and apps confidently and safely.
Listen actively and respond with empathy, patience and professionalism, especially when customers are frustrated, worried or struggling with their hearing.
Maintain strong, up‑to‑date knowledge of the GN Hearing portfolio (hearing devices, accessories, apps, connectivity solutions).
Collaborate closely with colleagues in Customer Service, Sales and Product Management to resolve cases and improve the end‑user journey.

To perform well in the role, we imagine that you have:

Experience in Technical Support and be comfortable supporting connected devices, mobile apps (iOS/Android), Bluetooth and PC connectivity.
Working knowledge of CRM/ticketing systems, preferably Salesforce (or equivalent platforms).
Ability to follow structured troubleshooting flows and update case notes accurately and efficiently.
Experience in the Hearing Care industry would be an advantage.

At GN, we pride ourselves on encouraging flexible working whenever possible. We trust our people to fulfil their responsibilities, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organisation as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to interview.

How to apply?

Use the ‘APPLY’ link no later than Friday 17th July. Applications are assessed continuously, so don’t wait to send yours.

On a time crunch? Feel free to only submit your up-to-date CV, including a few sentences outlining your motivation for applying – quick and easy.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses, and provide great experiences for audio and gaming users.

GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here.

We hope you will join us on this journey and look forward to receiving your application.

#LI-GNGroup

Apply Now

Refine Your Search

technical support specialist jobs in stewkley, bkm

Technical Support Specialist

Reporting Analyst

CAD Drawing Assistant

Technical Sales Support Coordinator

Head of Research and Development

ICT Security Analyst

Service Manager

APQP Specialist - 12m Inside IR35 Contractor

Associate Delivery Manager

Laboratory Technician

Administrator

Quality Improvement Lead

Technical Support Plant Engineer

Design Manager

Technical Training Manager

Manufacturing Process Engineer

Talent Acquisition Specialist

Materials Quality Technologist

Data Manager

Business Process Lead (Order to Cash)

I want to receive the latest job alerts for technical support specialist in stewkley, bkm

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