Customer service coordinator Work, Jobs in Stirchley, Wmd (with Salaries)

Customer Resolutions Coordinator
Arcus FM —Redditch
- £29,256 a year
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
6d
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Front of House Office Coordinator
EP Group —Birmingham
- Full-time
- Hospitality
- Front desk
- In-person
Quick apply
E-commerce & Sales Coordinator
MBP Door Solutions —West Bromwich
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Free parking
- Sick pay
Quick apply
Treatment and Sales Coordinator
Eternal Smiles Dental Centre —Solihull
- From £13.50 an hour
- Full-time
- Bilingual
- Customer service
- Administrative experience
- Free parking
- Gym membership
Quick apply
8d
Operations Coordinator
Prologis —Solihull
- Full-time
- Travel
- Contracts
- AI
- Annual leave
- Employee assistance programme
5d
External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Weekend availability
- University
- Organisational skills
- Computer skills
- Annual leave
- Sick pay
11d
Sales & Commercial Co-Ordinator
PASSENGER LIFT SOLUTIONS LTD —Smethwick
- £28,000 - £30,000 a year
- Full-time
- Salesforce
- Continuous improvement
- Organisational skills
- Free parking
Quick apply
Internal Sales Coordinator
SunbeltRentals —Solihull
- Computer literacy
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
9d
Sales Coordinator
The Belfry —Sutton Coldfield
- £26,436.00 - £27,434.40 a year
- Full-time
- Customer service
- Computer literacy
- Hotel
- Free parking
- Employee discount
Quick apply
3d
Hire & Sales Coordinator
GAP Group —Birmingham
- Full-time
- Sales
- Organisational skills
- Communication skills
Office/ Sales Co-ordinator
Coventry Sliding Wardrobes Ltd. —Nuneaton
- £29,500 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Business
- Communication skills
Quick apply
Office - Events Sales Co-Ordinator
West Midland Safari Park —Bewdley
- Weekend availability
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
11d
Export Coordinator / Warehouse Administrator
SCC —Birmingham
- £31,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Warehouse experience
- Communication skills
Telephone Events Co-ordinator/Administrator
Crackerjacks Children's Trust —Kidderminster
- £13.00 - £13.50 an hour
- Part-time
- CRM software
- Computer skills
- In-person
Quick apply
11d
Customer Care Co-ordinator
M&J Evans construction —Tamworth
- £25,500 - £31,000 a year
- Full-time
- English
- Data entry
- In-person
- Employee discount
Quick apply
4d
Client Service Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Communication skills
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Conflict management
- Data entry
- Annual leave
- Employee assistance programme
Engineering Scheduler/Service Coordinator
L123 Limited —Penkridge West
- £13.00 - £14.50 an hour
- Full-time
- Analysis skills
- Free parking
- Flexitime
Quick apply
2d

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customer service coordinator jobs near stirchley, wmd

Customer Resolutions Coordinator

Arcus FM -
Redditch

Quick apply

Job details

Full-time
£29,256 a year
6 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service call handling
Case record updates
Complaint handling
Customer interaction
Root cause analysis
Communication skills
Time management

Full job description

Do you enjoy working on complex and complicated queries?

Are you a problem-solver who enjoys finding quick resolutions?

Do you enjoy working within a team?

Yes? Then we may have the ideal role for you… working as our Customer Resolution Agent at our Redditch site.

Your communication skills will be second to none, as you’ll be the first point of contact for all escalations and complaints for our internal and external customers. You’ll have excellent organisation and prioritisation skills, as you’ll manage the end-to-end work order complaint/escalation journey ensuring it’s resolved within the agreed SLAs. You’ll have exceptional administrative and time management skills as you’ll be receiving, responding, and managing requests via various channels such as: calls, emails, or phone. You’ll have excellent attention to detail skills as you’ll be updating all systems with relevant notes and progress updates, so your colleagues are able to pick up and run with it if required. You’ll be a solution focused individual as you’ll be able to identify route causes and provide solutions to reoccurring issues.

You’ll be a confident, self-motivated, empathetic individual with strong communication skills. You’ll be detail conscious with a strong focus on achieving a high level of customer service. You’ll be capable of handling sensitive and confidential information capturing this onto multiple IT systems whilst working with conflicting deadlines.

This is a 40-hour per week role, working 7am – 7pm across 7 days, therefore flexibility is required.

For this role you’ll have experience of working within a fast-paced time pressured customer service role, within any industry and sector!

In return for your hard work we would offer you:

Salary: £29,256 per annum, depending on experience
4% bonus, subject to achievement of targets
25 days annual leave + Bank Holidays.
Group personal pension scheme of matched contributions between 5% and 6%
Life Assurance
Funded Training Sponsorship Scheme
Discounts, vouchers, and financial aid programs

At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to all our staff across our organisation

To be considered for this position please submit your application via the 'apply' button.

Quick apply

Refine Your Search

customer service coordinator jobs in stirchley, wmd

Customer Resolutions Coordinator

Field Service Coordinator

Front of House Office Coordinator

E-commerce & Sales Coordinator

Treatment and Sales Coordinator

Operations Coordinator

External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5

Sales & Commercial Co-Ordinator

Internal Sales Coordinator

Sales Coordinator

Hire & Sales Coordinator

Office/ Sales Co-ordinator

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

Office - Events Sales Co-Ordinator

Export Coordinator / Warehouse Administrator

Telephone Events Co-ordinator/Administrator

Customer Care Co-ordinator

Client Service Coordinator

Internal Sales Coordinator (UltraTile)

Engineering Scheduler/Service Coordinator

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