Customer experience manager Work, Jobs in Stockbridge, Ham (with Salaries)

Housing Customer Experience Manager
Wiltshire Council —Salisbury
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
Front of House Manager
FlexiPubs (South) Ltd —Basingstoke
- £35,000 - £45,000 a year
- Weekend availability
- Hospitality
- Bar
- Restaurant management
- Free parking
- Employee discount
Quick apply
12d
Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Project Manager
Sceptre Networking Limited —Southampton
- £45,000 - £50,000 a year
- Full-time
- Microsoft Office
- Project management
- Computer networking
- Free parking
Quick apply
- Admissions Manager
University of Winchester —Winchester
- £41,064 - £46,049 a year
- Full-time
- Hybrid work
- University
- Organisational skills
- Employee assistance programme
- Employee discount
9d
Operations Manager - South East & West
Elior UK —Southampton
- £53,000 a year
- Full-time
- Travel
- Contracts
- Leadership
Quick apply
Junior Project Manager
Sceptre Networking Limited —Southampton
- £35,000 - £40,000 a year
- Full-time
- Microsoft Office
- Project management
- Computer networking
- Free parking
Quick apply
Team Leader
Southern Coop —Stockbridge
- £13.72 an hour
- Part-time
- Employee assistance programme
- Employee discount
Customer Experience Data and Insight Specialist
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Continuous improvement
Quick apply
3d
Arrears & Collections Associate
Castle Trust Bank —Basingstoke
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Regional Operations Manager
Cross Rental Services Group —Andover
- HVAC
- Leadership
- Communication skills
Quick apply
General Manager
Crookley Park Estate —Waterlooville
- £38,000 - £48,000 a year
- Full-time
- Hospitality
- Management
- In-person
- Store discount
- Employee discount
Quick apply
8d
Customer Data Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
Assistant Contracts Manager
Elliotts —Southampton
- £37,500 a year
- Full-time
- Microsoft Office
- Project management
- Driving
Quick apply
Business Engagement and Service Improvement Manager
Abri —Eastleigh
- Up to £58,432 a year
- Full-time
- Project management
- Continuous improvement
- Leadership
9d
Customer Experience KPI Specialist
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- Analysis skills
Quick apply
3d
Customer Account Manager
Corintech —Fordingbridge
- Up to £30,000 a year
- Full-time
- Salesforce
- Analysis skills
- Travel
- Free parking
- Flexible schedule
Quick apply
Customer Relationship Manager
Barchester Healthcare —Fareham
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
8d
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows

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customer experience manager jobs near stockbridge, ham

Housing Customer Experience Manager

Wiltshire Council -
Salisbury

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Job details

Permanent | Full-time
£39,862 - £41,771 a year

Full job description

Salary: £39,862 - £41,771

Hours per week: 37 hours

Interview date: Week commencing Monday 13 June 2026

We are looking for a Housing Customer Experience Manager to develop and improve the way we interact with our tenants across Wiltshire. With over 5,300 homes and a £31m rental turnover, our Housing Management Service plays a crucial role in ensuring tenant satisfaction, and this role is central to shaping how residents experience our services. You will oversee all resident interactions, strengthen engagement and lead our Resident Engagement Team, using feedback and ‘mystery shopper’ exercises to drive continuous improvement.

We are seeking a proactive, empathetic and solution‑focused individual with significant experience of working in a similar role within a social housing landlord service. You will bring expert knowledge of the issues currently affecting social housing providers, alongside a strong understanding of relevant policies, legislation and the regulatory expectations set by the Regulator of Social Housing. Your work will support improved resident communications, effective handling of feedback and consistent compliance with Consumer Standards, making a direct and positive impact on tenant wellbeing and the reputation of the service.

In return, you will have the opportunity to influence service delivery, contribute to policy development and help shape how we respond to the needs of our tenants. This is a role where your insight and leadership will make a lasting difference to residents' lives.

If you have experience in social housing, a passion for customer experience and the drive to create meaningful change, we would love to hear from you.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here .

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

For more details, contact Jamie Peters, Housing Income Manager, via email , or call 01722 434732 x54732.

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specification carefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.

Apply Now

Refine Your Search

customer experience manager jobs in stockbridge, ham

Housing Customer Experience Manager

Front of House Manager

Senior Customer Success Manager

Customer Operational Delivery Manager

Project Manager

- Admissions Manager

Operations Manager - South East & West

Junior Project Manager

Team Leader

Customer Experience Data and Insight Specialist

Arrears & Collections Associate

Regional Operations Manager

General Manager

Customer Data Insights Analyst

Assistant Contracts Manager

Business Engagement and Service Improvement Manager

Customer Experience KPI Specialist

Customer Account Manager

Customer Relationship Manager

Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off

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