Operational manager Work, Jobs in Stockbridge, Ham (with Salaries)

Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Operations & People Coordinator
Venture Security —Andover
- From £27,500 a year
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
- Free parking
- Store discount
Quick apply
4d
Senior Event Manager
Marston Events —Andover
- From £37,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
11d
Customer Services Team Leader
Odstock Medical Ltd —Salisbury
- £29,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Relocation assistance
- Sick pay
Quick apply
12d
Event Manager
Marston Events —Andover
- From £28,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
11d
MCS Quality Assurance Auditor
Correct Contract Services Ltd —Andover
- £45,000 - £60,000 a year
- Microsoft Office
- Mentoring
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Fleet & Logistics Manager
Correct Contract Services Ltd —Andover
- Bachelor's degree
- Organisational skills
- Business
- Annual leave
- Employee assistance programme
Quick apply
Fleet Operations Manager (Part Time)
Parker Adams Boat Sales / Flexisail Boat Club —Southampton
- £23,400 - £28,600 a year
- Part-time
- Maintenance
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
7d
Commercial Assistant
Coombes Forestry Ltd —Upper Meon Valley
- £35,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Analysis skills
- Employee assistance programme
Quick apply
Regional Operations Manager
Cross Rental Services Group —Andover
- HVAC
- Leadership
- Communication skills
Quick apply
Talent Acquisition Specialist
Correct Contract Services Ltd —Andover
- £30,000 - £33,000 a year
- Sales
- Social media management
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Logistics & Facilities Manager
Cavendish Ships Stores LTD —Fareham
- £42,000 a year
- Full-time
- Hotel
- In-person
- Negotiation
- Free parking
- Employee discount
Quick apply
Operational Manager - Medicine
Salisbury NHS Foundation Trust —Salisbury
- £49,387 - £56,515 a year
- Full-time
- Annual leave
- Employee discount
11d
Duty Manager
New Park Manor Hotel —Brockenhurst
- £34,000 a year
- Night shift
- Hospitality
- Hotel
- Leadership
- Employee discount
Quick apply
Sales Centre Manager
Bidfood —Salisbury
- £47,500 a year
- Sales
- Continuous improvement
- Driving
- Employee discount
Quick apply
Sales Support Coordinator
Cross Rental Services Group —Andover
- Full-time
- Microsoft Office
- Phone etiquette
- Communication skills
Quick apply
Operations Manager – Installs
Correct Contract Services Ltd —Andover
- £50,000 - £60,000 a year
- Microsoft Excel
- Analysis skills
- Project management
Quick apply
8d
Retail Network Support & Operational Change Manager
B&Q —Eastleigh
- £65,000 - £75,000 a year
- Part-time
- Annual leave
- Employee assistance programme
7d
Regional Service Manager (South East) - EVOLT Charging Ltd
SWARCO —Chineham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
QSHE Manager
Cross Rental Services Group —Andover
- HVAC
Quick apply

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operational manager jobs near stockbridge, ham

Customer Operational Delivery Manager

Once For All UK -
Basingstoke

Quick apply

Job details

£55,000 - £60,000 a year

Benefits

Company pension
Company events
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

Management
Customer service
Customer support
SaaS
Communication skills
Time management

Full job description

Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.

Role Summary:

To develop, manage and motivate the Customer Operational Delivery Teams ensuring they achieve the overall business objectives whilst ensuring outstanding customer service is delivered consistently to external and internal customers. To ensure we create a level of customer experience where our customers feel that we are truly there to help maximise their use of our services in a low effort way. To help maximise supplier retention through excellence in Customer Service and as a partner to our Commercial Organisation.

This is an office based role

Job Responsibilities:

Accountable for effective people management to ensure team morale, timely customer management and consistent achievement of operational metrics and targets including KPI’s and SLA’s and to be the second point of contact for escalations.
Skilled in document verification, assurance processes, and maintaining accuracy within compliance‑driven environments.
Experienced working within Health & Safety–focused, highly regulated, and construction‑related settings, ensuring adherence to industry standards and legal requirements.
Responsible for balancing resource levels across the teams in order to ensure SLA’s are met and to implement strategic change in order to achieve operational excellence.
Accountable for the data driven management of the teams’ performance, critiquing the outputs and implementing corrective actions to ensure consistent achievement.
Accountable for coaching individuals on their performance to exceed targets through regular 1:1’s, identifying training needs, performance management and ensuring all training is completed.
Accountable for the recruitment, induction and training of all new starters into the Customer Operational Delivery team.
To be the subject matter expert from an Operations perspective supporting projects and continuous improvement initiatives across the business.
To be fully integrated into the product management process to ensure that both Internal and External schemes, services and features are fully catered for at launch or released to maximise user adoption and experience.
Responsible for managing transformation plans that drive efficiencies through automation/AI, streamlining processes with a key focus on guiding teams through change in a structured, people‑centric way.
To actively promote a culture that delivers high performance, motivation and engagement through effective leadership.
To work as part of the Customer Operations Senior Management Team reviewing processes, leveraging analytics in tools and analysing supplier feedback to drive continuous improvement through the creation, training and enforcement of such improvements.

Knowledge, Skills, Experience and Qualifications:

More than 5 years’ experience in a Customer Service/Customer Support/Operations Manager type role.
Previous success in delivering against challenging operational objectives and experience in using data and insight to identify opportunities for improvements.
Experience managing transformation plans than embeds automation, streamlines processes, and guides teams through change in a structured, people‑centric way.
Experience of successfully managing team leaders and building effective relationships with multiple stakeholders.
Experience of coaching team leaders and creating a culture where coaching cascades down through their teams. Experience supporting SaaS products.
Analytical with the ability to manage key performance indicators (KPI's) that drive maximum productivity, quality and service.
Positive in approach with the ability to liaise, influence, communicate and negotiate at all levels of management and work collaboratively with other departments.
Articulate with excellent verbal and written communication skills.
A self-starter that is highly organised and with a “can-do” attitude.
Demonstrable problem-solving ability and time management practices.

What we offer:

As well as a career in a fast paced environment within a expanding business, we also offer the below benefits as standard:

Wellness fund or Private Medical Insurance (dependent upon role)
Pension
Life Assurance x 3
25 days holiday plus 8 Bank Holidays
Ongoing continual professional development (CPD)
Holiday purchase Scheme up to 5 days
1 paid and 1 unpaid volunteering day
24/7 and 365 Days Employee Assistance Programme
Team and company offsite events
Specsavers eye care voucher
Free Tea, Coffee and fruit every week – Basingstoke office

Quick apply

Refine Your Search

operational manager jobs in stockbridge, ham

Customer Operational Delivery Manager

Operations & People Coordinator

Senior Event Manager

Customer Services Team Leader

Event Manager

MCS Quality Assurance Auditor

Fleet & Logistics Manager

Fleet Operations Manager (Part Time)

Commercial Assistant

Regional Operations Manager

Talent Acquisition Specialist

Logistics & Facilities Manager

Operational Manager - Medicine

Duty Manager

Sales Centre Manager

Sales Support Coordinator

Operations Manager – Installs

Retail Network Support & Operational Change Manager

Regional Service Manager (South East) - EVOLT Charging Ltd

QSHE Manager

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