Phone operator Work, Jobs in Stockport, Gtm (with Salaries)

Customer Service Operator
Europa Worldwide Group —Salford Quays
- £28,931 - £32,403 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Annual leave
Quick apply
12d
Travel Consultant - No Weekends No Evenings - Leisure Travel
Independent Travel Agency —Stockport
- £28,000 - £30,500 a year
- Full-time
- Hospitality
- Travel
- In-person
- Annual leave
Quick apply
Banking Hub - Counter Clerk
Bramhall Banking Hub —Bramhall
- From £13 an hour
- Overtime
- Customer service
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
Lettings Associate
Property Sense —Stockport
- £26,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
Operations Team Member
Response Logistics / Direct Response UK Ltd —Ashton-Under-Lyne
- £31,473 a year
- Full-time
- Forklift
- Driving
- In-person
- Gym membership
Quick apply
5d
CCTV Operator
VPS —Oldham
- Up to £26,333.50 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
12d
Customer Service and Sales Assistant
Morevans LTD —Ashton-Under-Lyne
- £27,000 - £35,000 a year
- Full-time
- Customer service
- English
- In-person
Quick apply
5d
Communications Data Investigator, Single Point of Contact
HM Revenue and Customs —Manchester
- £31,096 - £37,919 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
18h
Customer Experience Team Manager
Premier Estates Ltd —Macclesfield
- Monday to Friday
- Customer service
- Annual leave
- Referral programme
Travel Lifestyle Manager - Arabic Speaking | Overnight
Ten Group —Manchester
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
- Annual leave
- Work from home
Quick apply
8d
Extruder Operator (Patak's)
AB World Foods (Patak's) —Leigh
- £33,115.42 a year
- Full-time
- Basic maths
- In-person
- Communication skills
- Free parking
- Profit sharing
Quick apply
Group Sales Manager
Manchester Portland Hotel By Sunday —Manchester
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee discount
Quick apply
8d
Multiskilled Operator Sauce (Patak's)
AB World Foods (Patak's) —Leigh
- £27,747.40 a year
- Full-time
- In-person
- Communication skills
- Mechanical knowledge
- Free parking
- Profit sharing
Quick apply
Head of Product
Interact Software —Manchester
- Full-time
- Hybrid work
- Bilingual
- Bar
- IT
- Annual leave
- Gym membership
Quick apply
Area Sales Manager (South West)
BFT, a brand of SOMFY Group —Stockport
- Full-time
- Hybrid work
- Sales
- Customer service
- Travel
Quick apply
6d
Depot Operative
PPG —Huddersfield
- Full-time
- Communication skills
Quick apply
7d
Team Leader (Convoluting)
Watson Marlow Fluid Technology Solutions —Huddersfield
- Microsoft Excel
- IT
- In-person
- Annual leave
Assembly Team Leader
Watson-Marlow Fluid Technology Solutions —Huddersfield
- Microsoft Excel
- First Aid Certification
- IT
- Annual leave
Team Leader (Convoluting)
Watson-Marlow Fluid Technology Solutions —Huddersfield
- Microsoft Excel
- IT
- In-person
- Annual leave
Area Sales Manager (Yorkshire & the Humber, East Midlands and the East of England)
BFT, a brand of SOMFY Group —Stockport
- Full-time
- Hybrid work
- Sales
- Customer service
- Travel
Quick apply
6d

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Customer Service Operator

Europa Worldwide Group -
Salford Quays

Quick apply

Job details

Permanent | Full-time
£28,931 - £32,403 a year
12 days ago

Benefits

Free parking
Annual leave
Referral programme
On-site parking

Qualifications

Sales
Customer service
Administrative experience
Time management
Office experience

Full job description

Job Description:

Who are we?

Europa Worldwide Group is an ambitious and independently owned logistics business. We operate across three divisions - Europa Road, Europa Air & Sea, and Europa Warehouse – and our continued success has earned us a place in The Sunday Times Top Track 250 for three consecutive years.

With 15 sales offices across the UK and Ireland, plus a strong and expanding international footprint in Europe, and countries such as, Hong Kong, China, India, and Dubai, we’re investing heavily in our people, our infrastructure, and our future.

If you’re looking to be part of a forward-thinking organisation where your contribution genuinely makes an impact, Europa is a place where you can grow and thrive.

Position Summary:

To build, manage and maintain relationships with customers as directed by the customer service manager. Manage the day-to-day operations of the customers in your portfolio ensuring agreed service levels and financial targets are met.

This is where you come in:

We are currently looking for a Customer Service Operator to join our Europa team. You will need a good telephone manner and experienced managing a busy inbox. Ideally come from a freight background and be able to proactively deal with situations & problem solve.

Our Ideal Person:

Strong, confident personality with administrative and/or customer service background.
Time management skills are essential as are communication (face-to-face and over the phone) skills.
The ability to prioritise and to work under pressure of workload and within a targeted environment.
A good head for numbers is required.
Commercial Office experience preferred.
Excellent communicator and dedication to excellent customer service
A desire to improve the Gross profit margins.

In this role, you will:

Be the first point of contact for all matters related to your assigned portfolio of customers.
Work with key internal stakeholders such as operations and customs supervisor to obtain delivery status updates for your portfolio of customers within a timely manner.
Be responsible to communicate Providing updates for customers through either phone or email facet.
Manage the customer service cycle from start to finish ensuring that key information required to prepare quotes and process consignments are compliant with HMRC customs.
Provide a variety of quotes to your customer to best service their requirements in an ever-changing scenario.
Be responsible for ensuring credit limits are managed to an appropriate level and payments and debt is recovered.
Be responsible to ensure that make sure the commodity codes and invoices are correct and processed for dispatched.
Ensure that the commodity codes and invoices are correct and processed for dispatched.
Ensure that problematic tasks that are held for any reason are rectified in a timely manner.
Be proactive in approaching and engaging with existing customers to generate income
Support the Customer Service Manager with statistics that highlights customer performance and trends via the Customer Service Database Leonardo.
Respond in a timely manner to problem or concerns from customers within the required turnaround time.
Undertake any other duties as requested by their line manager, commensurate with the role.
Ensure you comply and follow our company values, which we refer to as ‘Our Approach to Business’

What you can expect from us:

Excellent salary package between £28,931.00k - £32,403.00k depending on experience.
Free Car Parking.
25 days annual leave, plus all UK bank holidays.
Enhanced Maternity / Paternity & Adoption pay.
Employee Wellbeing Programme.
Referral Bonus Scheme.
Charity 50-50 & Long service awards.
A fantastic working culture which promotes excellent work/life balance.

Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations.

Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

“Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Talent Team. Please do not submit speculative CV’S. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner”

Please note that an offer of employment is subject to the completion of a satisfactory pre-employment checks.

Pay: £28,931.00-£32,403.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

phone operator jobs in stockport, gtm

Customer Service Operator

Travel Consultant - No Weekends No Evenings - Leisure Travel

Banking Hub - Counter Clerk

Lettings Associate

Operations Team Member

CCTV Operator

Customer Service and Sales Assistant

Communications Data Investigator, Single Point of Contact

Customer Experience Team Manager

Travel Lifestyle Manager - Arabic Speaking | Overnight

Extruder Operator (Patak's)

Group Sales Manager

Multiskilled Operator Sauce (Patak's)

Head of Product

Area Sales Manager (South West)

Depot Operative

Team Leader (Convoluting)

Assembly Team Leader

Team Leader (Convoluting)

Area Sales Manager (Yorkshire & the Humber, East Midlands and the East of England)

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