Handler Work, Jobs in Stoke Bishop, Bst (with Salaries)

Mental Health Call Handler
BrisDoc Healthcare Services —Bristol
- £13.45 an hour
- Part-time
- Customer service
- Computer literacy
- Paid training
- Annual leave
7d
Fixed Term Mental Health Call Handler
BrisDoc Healthcare Services —Bristol
- £13.45 an hour
- Part-time
- Customer service
- Computer literacy
- Paid training
- Annual leave
7d
Senior Complaints Investigator
Bank of Ireland —Bristol
- Full-time
- Hybrid work
- Customer service
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Account Handler
Howden Group Holdings —Bristol
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Warrant Officer
Conexus Recovery and Field Services —Bristol
- From £36,050 a year
- Full-time
- Bachelor's degree
- Driving
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Security Dog Handler
Parabellum Security Services —Avonmouth
- £14 - £15 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
Emergency Call Handler / Dispatcher
Avon and Somerset Constabulary —Portishead
- £27,204 - £29,859 a year
- Weekend availability
- Computer skills
- Communication skills
- Gym membership
Account Handler
Sutton Specialist Risks —Bristol
- From £27,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Work from home
Quick apply
4d
Technical Claims Handler
Reynolds Porter Chamberlain —Bristol
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Counter Fraud First Party Claims Handler
NFU Mutual —Bristol
- Up to £38,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Financial services
- Annual leave
- Employee discount
14d
Casualty Litigated Claims Handler
Keoghs —Bristol
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Security Dog Handler
Go Security Ltd —Bristol
- £15.50 an hour
- Weekend availability
- Travel
- In-person
- Communication skills
Quick apply
Legal Expenses Technical Claims Handler
Allianz —Bristol
- £33,000 a year
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
- Work from home
- Employee discount
Poultry Handler
SR Catchers Ltd —Radstock
- From £12.71 an hour
- Full-time
- Basic maths
- Driving
- In-person
Quick apply
2d
Complaints Case Manager
Bristol City Council —Bristol
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
- Annual leave
- Flexitime
8h
Counter Fraud Injury Claims Handler
NFU Mutual —Bristol
- Up to £38,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Financial services
- Annual leave
- Employee discount
3d
Legal Claims Handler
Direct Line Group —Bristol
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Employee discount
Senior Account Handler
Howden Group Holdings —Bristol
- Full-time
- Hybrid work
Claims Handler
Castelan —North Somerset
- From £26,250 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Part-Time Accountant & Account Handler
Express Print Services Ltd —Cardiff
- £13.50 - £15.00 an hour
- Part-time
- QuickBooks
- Organisational skills
- In-person
- Free parking
Quick apply
1d

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Mental Health Call Handler

BrisDoc Healthcare Services -
Bristol

Apply Now

Job details

Part-time
£13.45 an hour
7 days ago

Benefits

Paid training
Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Customer service
Computer literacy

Full job description

Join our Award-winning Mental Health Service as a Call Handler and Make a Real Difference!

Our Mental Health Integrated Access Partnership is transforming the response to urgent healthcare needs for patients experiencing mental health crises. We provide immediate, compassionate care in the community, significantly reducing the need for hospital admissions. Since our service launched in February 2021, we have achieved a 99.9% reduction in NHS111 mental health calls being directed to A&E. As a Call Handler, you will be the first point of contact, ensuring patients and healthcare professionals receive prompt, supportive assistance. This role is crucial in providing a sense of safety and reassurance to those in crisis. Join us to help deliver the right care in the right place at the right time.

Your Role as a Call Handler

As a Call Handler, you will manage incoming calls from both healthcare professionals and patients seeking mental health support. Your primary duties include accurately documenting case details, ensuring the clinical team has all the necessary information, and following safety protocols to protect patient well-being. You will provide timely, professional, and informed responses, making callers feel heard and supported. Additionally, you will manage referrals to facilitate seamless care coordination and assist with administrative tasks as needed to ensure the smooth operation of the service. Your role also involves supporting the Shift Manager to enhance team efficiency and effectiveness.

About BrisDoc and Our Team

BrisDoc is a trusted NHS Healthcare provider with over two decades of service in Bristol, North Somerset, and South Gloucestershire. We offer a range of primary care services, including 24/7 Urgent Care, GP Practices, and a Homeless Health Service, serving over a million patients annually. Our team is committed to compassionate, respectful, and timely patient care, advocating for health equality. We foster a supportive and inclusive work environment, emphasising employee growth, work-life balance, and flexible roles. As an Employee Owned Social Enterprise, our staff are co-owners, actively engaged in organisational development. We provide competitive salaries, generous leave, annual bonuses, and extensive training opportunities, along with benefits like the NHS Pension Scheme and various discounts.

Job Description: Mental Health Call Handler

Join our Mental Health Integrated Access Partnership, a pioneering service revolutionising mental health crisis care. As a Call Handler, you will be the essential first point of contact, playing a crucial role in ensuring patients and healthcare professionals receive the support they need promptly. Your responsibilities include:

Engage and Support: Manage incoming calls from healthcare professionals and patients seeking mental health support.
Accurate Documentation: Enter case details into our clinical system with precision.
Safety and Patient Care: Follow our safety calling process meticulously.
Timely Communication: Provide prompt, professional, and informed responses.
Referral Management: Accurately enter referrals onto the patient database.

Additional Duties:
Administrative Assistance: Assist with administrative tasks as required.
Operational Support: Support the Shift Manager as needed.

What We Offer:
Competitive Salary: Enhanced rates for evenings, weekends, and bank holidays.
NHS Pension: Employer contributions at 23.7%.
Generous Leave: 25 days annual leave plus 8 Bank Holidays, increasing with service.
Annual Bonuses: Up to 3 bonuses per year.
Training and Development: Paid training time and ongoing development opportunities.
NHS Discount Scheme: Various discounts available.
Cycle to Work Scheme: Promotes a healthier commute.

Who We're Looking For: We seek individuals passionate about delivering outstanding patient care and committed to the NHS. As a Social Enterprise, we value social justice and environmental sustainability. We are looking for team members who respect equality and inclusion, and who are eager to contribute to BrisDoc's mission. Essential skills include good education, computer literacy, effective communication, teamwork, flexibility, initiative, and confidentiality. Previous customer service experience is desirable.

Apply Now

Refine Your Search

handler jobs in stoke bishop, bst

Mental Health Call Handler

Fixed Term Mental Health Call Handler

Senior Complaints Investigator

Account Handler

Warrant Officer

Security Dog Handler

Emergency Call Handler / Dispatcher

Account Handler

Technical Claims Handler

Counter Fraud First Party Claims Handler

Casualty Litigated Claims Handler

Security Dog Handler

Legal Expenses Technical Claims Handler

Poultry Handler

Complaints Case Manager

Counter Fraud Injury Claims Handler

Legal Claims Handler

Senior Account Handler

Claims Handler

Part-Time Accountant & Account Handler

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