Customer support coordinator Work, Jobs in Stoke Gifford, Gls (with Salaries)

Claims/ Customer Experience Coordinator
BELFOR UK Ltd —Cwmbran
- £26,605 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Customer Support Coordinator
Taylor Wimpey —Bristol
- Customer service
- Annual leave
- Employee discount
13d
Customer Care Coordinator
Wain Homes (South West) Ltd —Bristol
- £24,420 - £35,000 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Employee assistance programme
Quick apply
13d
Customer Voice Coordinator
Bron Afon Community Housing —Cwmbran
- £30,404 a year
- Full-time
7d
Hire & Sales Coordinator
GAP Group —Avonmouth
- Full-time
Retail Change Co-ordinator
B&Q —Bristol
- £13.10 an hour
- Full-time
- Management
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Head Office Coordinator
Bruton Knowles Limited —Gloucester
- Full-time
- Customer service
- Microsoft Office
- In-person
Patient Services Coordinator
Pembroke Road Surgery —Bristol
- £12.73 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Computer literacy
Quick apply
1d
Sales Coordinator
AB Dynamics —Bradford-on-Avon
- Microsoft Word
- Microsoft Excel
- Sales
- Annual leave
- Employee assistance programme
Quick apply
7d

Related jobs to explore

Based on your search for customer support coordinator

Administration & Bookings Assistant
Casa Environmental Services Ltd —Bristol
Handling incoming telephone calls and accurately relaying messages. Issuing and responding to emails in a professional and timely manner.
£26,800 - £29,000 a year
Quick apply
Care Coordinator
Primeway Care —Bristol
Full UK driving licence/preferred. Act as the main point of contact for clients, families, and professionals. You will support clients, families, and care staff…
From £28,000 a year
Quick apply
14d

I want to receive the latest job alerts for customer support coordinator in stoke gifford, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near stoke gifford, gls

Client Services Coordinator jobs in Gloucester

Retail Sales Associate jobs in Bristol

Clinical Trial Coordinator jobs in Glasgow

Client Services Coordinator jobs in Liverpool

Client Services Coordinator jobs in Glasgow

Project Coordinator jobs in Coventry Cv3

Client Services Coordinator jobs in Aberdeen

Client Services Coordinator jobs in Cambridge

Customer Service jobs in London Heathrow Airport

Customer Service Coordinator jobs in Leeds

Customer Service Coordinator jobs in Scotland

Prison Service jobs in Manchester

Customer Service Agent jobs in London

Customer Service Coordinator jobs in Maidstone

Customer Service Coordinator jobs in Burngreave

Civil Service Jobs Ni jobs in Northern Ireland

Care Assistant jobs in Middlesbrough

Care Homes With Certificates Of Sponsorship jobs in Leeds Ls12

Customer Care Coordinator jobs in Warrington

Customer Care Coordinator jobs in Halesowen B63

Claims/ Customer Experience Coordinator

BELFOR UK Ltd -
Cwmbran

Quick apply

Job details

Full-time
£26,605 a year

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Microsoft Excel
Customer service
GCSE
Numeracy
IT
Communication skills

Full job description

Job Summary:

We are looking for a skilled and knowledgeable Claims Coordinator with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint with BELFOR is engaging, efficient, and effective. As the first point of contact for our customers, you will manage job lifecycle workflows related to Restoration and Reinstatement following insurance claims. Striving to deliver the highest level of customer experience, you will be a key liaison between the policyholder, the insurance company, our in-house field teams (technicians, trades, and managers), and sub-contractors.

Responsibilities:

Taking ownership of the claim lifecycle from receipt of the initial instruction to job completion.
Phone and email contact with the policy holder at all stages of the claim, including first contact, booking appointments and query resolution.
Take responsibility for all administrative aspects of each claim, ensuring that client systems/portals (including case notes, logs, and records) are accurately maintained and within agreed Service Level Agreements.
Serve as a central point of contact for policyholders, insurance clients, field technicians, and office teams to ensure efficient job completion.
Schedule technicians according to job requirements on a day-to-day basis, optimizing time and minimizing travel.

Qualifications and Experience:

Previous experience in administration, claims handling, or customer service.
Experience in dealing with customers on the phone and demonstrating empathy with customers who may be distressed.
An understanding of claims management tools and systems is an asset but not required.
Experience of working in a team and supporting colleagues.
GCSE Maths and English or equivalent

Preferred Skills:

Strong literacy and numeracy skills.
Proficiency in IT skills, including basic Excel.
Excellent communication skills with the ability to deal professionally with customers.
Ability to switch between tasks

Benefits

28 days annual leave
Annual pay review
Employee Bonuses
Retirement Pension Plan
Life Insurance
Health Cash Plan
Employee Assistance Programme
Induction and E learning
Annual Flu Vaccination
Eye Test

Job Type: Full-time

Pay: £26,605.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in stoke gifford, gls

Claims/ Customer Experience Coordinator