Banking Work, Jobs in Stoke On Trent (with Salaries)

Banking Hub Assistant
Stone Banking HUb —Stone
- £12.75 an hour
- Part-time
- Computer literacy
- Driving
- Computer skills
Quick apply
10d
Banking Hub Assistant
Sandbach Banking Hub —Sandbach
- From £12.75 an hour
- Part-time
- Computer literacy
- Driving
- Computer skills
Quick apply
10d
Senior Customer Service Advisor
Barclays —Stafford
- £27,500 a year
- Weekend availability
- Banking
- Life insurance
6d
Client Support Specialist
Barclays —Knutsford
- Monday to Friday
- Communication skills
- Banking
Financial Controller
EA Spaces Ltd —Stoke-on-Trent
- £50,000 - £60,000 a year
- Full-time
- Continuous improvement
- Team management
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
Financial Controller- Maternity Cover
EA Spaces Ltd —Stoke-on-Trent
- £50,000 - £60,000 a year
- Temporary
- Continuous improvement
- Team management
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
Business Administrator - Trade Finance Team
The Access Bank UK —Northwich
- Full-time
- Hybrid work
- Microsoft Word
- Organisational skills
- Typing
- Employee assistance programme
Quick apply
Finance Assistant
Telford and Wrekin CVS —Telford
- From £8,304.94 a year
- Part-time
- In-person
- Cash handling
- Employee discount
- Bereavement leave
Quick apply
Graduate Credit Risk Officer
The Access Bank UK —Northwich
- £25,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Employee assistance programme
Quick apply
Graduate Processing Officer
The Access Bank UK —Northwich
- £25,000 a year
- Full-time
- Hybrid work
- Data entry
- Employee assistance programme
Quick apply
Graduate Compliance Risk Officer
The Access Bank UK —Northwich
- £25,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
Quick apply
Graduate Operational Risk Officer
The Access Bank UK —Northwich
- £25,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Data entry
- Business
- Employee assistance programme
Quick apply
Graduate Settlements Officer
The Access Bank UK —Northwich
- £25,000 a year
- Full-time
- Hybrid work
- Banking
- Employee assistance programme
Quick apply
Graduate Trade Finance Officer
The Access Bank UK —Northwich
- £25,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Writing skills
- Analysis skills
- Employee assistance programme
Quick apply
Credit Controller - 12 month Fixed Term Contract
Muller Group —Telford
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Banking
- Employee discount
- Bereavement leave

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Senior Customer Service Advisor
Barclays —Stafford
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
£27,500 a year
6d
Customer Service Advisor
Barclays —Coventry
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
£26,700 a year

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Banking Hub Assistant

Stone Banking HUb
Stone

Quick apply

Job details

Part-time | Full-time
£12.75 an hour
10 days ago

Benefits

Company pension

Qualifications

Driving Licence
Computer literacy
Complaint handling
Numeracy
Driving
Computer skills
Financial services
Customer interaction
Cash handling
Communication skills
Banking

Full job description

Banking Hub Assistant – Stone Banking Hub

42–44 High Street, Stone, ST15 8AU

Overview

Are you passionate about delivering excellent customer service? Do you thrive in a busy, customer-focused environment where no two days are the same?

We are looking for a motivated and self-driven individual to join our team as a Banking Hub Assistant in Stone. This is an exciting opportunity to become part of a growing community banking service, supporting customers with essential banking services in a professional and welcoming environment.

This is a front-line role working with members of the public across a wide range of banking transactions. Typical duties include assisting customers with their everyday banking needs while handling transactions accurately and efficiently. Excellent numeracy skills are essential for this fast-paced position.

Previous cash-handling experience is essential, together with experience in a customer-facing role. Good computer literacy is also essential.

Why Join Us?

Banking Hubs are owned by Cash Access UK, funded by major UK banks, and operated by the Post Office, providing vital banking services to local communities. This is an excellent opportunity to make a meaningful difference while developing your skills in a professional and supportive environment.

About the Role

As a Banking Hub Assistant, you will play an important role in delivering excellent service to both personal and business banking customers. Customers will be at the heart of everything you do, and you will be expected to provide a friendly, efficient, and professional service at all times.

Key Responsibilities

Handling cash transactions accurately and securely, including deposits, withdrawals, cheque deposits, and change-giving services
Assisting customers with bill payments and utility top-ups
Providing excellent face-to-face customer service and resolving customer queries professionally
Liaising with visiting representatives from various banks and supporting customers with their enquiries
Maintaining high standards of compliance, security, and confidentiality
Completing all required training and following operational procedures
Working effectively both independently and as part of a team

What We're Looking For

We are seeking a confident and enthusiastic individual with excellent communication skills and a strong customer first approach.

Essential Requirements

A minimum of three years' cash-handling experience
Previous experience in a customer-facing retail, banking, or Post Office environment
Strong numeracy skills and excellent attention to detail
Excellent interpersonal and communication skills
Self-motivated, reliable, and able to work on your own initiative
A professional and calm approach when dealing with customer queries or complaints
Ability to work effectively in a fast-paced environment
Strong computer literacy skills
Applicants should ideally live within approximately 20 minutes of Stone, as the role may occasionally require opening the Hub at short notice. Being locally based helps ensure reliable travel during busy traffic periods.

Desirable Skills and Experience

Previous Post Office counter or banking experience
A full UK driving licence

Successful applicants will be required to provide five years of continuous employment and/or education references and consent to a DBS (Disclosure and Barring Service) check.

Our Customer First Behaviours

We are looking for individuals who naturally demonstrate our customer-first values:

Feel what customers feel – Understanding customers' needs and putting them at the centre of every decision.
Say it straight – Communicating openly, honestly, and respectfully.
Push for better – Striving for continuous improvement and personal development.
Get it done – Taking ownership and delivering excellent outcomes for customers.

What We Offer

Full training and ongoing support
A friendly and supportive working environment
Pension scheme
Holiday entitlement, including Bank Holidays
Monday to Friday working (9.00 am – 5.00 pm) – no weekend or evening work

Job Details

Job Type: Full-time and part-time opportunities available
Location: Stone, Staffordshire
Salary: Starting at £12.75 per hour, with regular performance reviews and opportunities for salary progression based on performance, skills, and commitment.

If you are enthusiastic about customer service and would like to be part of an important community banking initiative, we would love to hear from you.

Apply today to join our Stone Banking Hub team.

For further information, please contact us at [email protected].

Pay: £12.75 per hour

Experience:

Retail: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

banking jobs in stoke on trent

Banking Hub Assistant

Banking Hub Assistant

Senior Customer Service Advisor

Client Support Specialist

Financial Controller

Financial Controller- Maternity Cover

Business Administrator - Trade Finance Team

Finance Assistant

Graduate Credit Risk Officer

Graduate Processing Officer

Graduate Compliance Risk Officer

Graduate Operational Risk Officer

Graduate Settlements Officer

Graduate Trade Finance Officer

Credit Controller - 12 month Fixed Term Contract

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