Healthcare coordinator Work, Jobs in Stoke On Trent (with Salaries)

Front of House & Patient Co-ordinator
The Nantwich Clinic Ltd —Nantwich
- £26,436.80 - £29,580.00 a year
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Free parking
- Store discount
Quick apply
11d
Patient Services Coordinator
Hodnet Medical Centre —Market Drayton
- £12.71 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Organisational skills
Quick apply
8d
Member Experience Coordinator
Dr Tim Ltd —Holmes Chapel
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
9d
Health and Employment Specialist
AKG (UK) EMPLOYMENT LIMITED —Stoke-on-Trent
- Experience working with individuals with disabilities
- Communication skills
7d
Operations Coodinator
SMS Environmental —Uttoxeter
- £25,000 - £30,000 a year
- Full-time
- Data entry
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Hygiene Operative
Allied Bakeries —Stoke-on-Trent
- £30,677.40 - £31,051.08 a year
- Monday to Friday
- Bakery
- Cleaning
- Annual leave
- Employee discount
Quick apply
Generic Business Administrator
Ministry of Justice —Ashbourne
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Databases
- Presentation skills
- Annual leave
11d
Care Coordinator
LILYROSE CARE GROUP LIMITED —Whitchurch
- From £26,824 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
Quick apply
Patient Coordinator (Maternity Cover 1 year)
CREATE Fertility —Wilmslow
- From £27,976 a year
- Full-time
- Sales
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Service Coordinator - Supported Living
Care at Home —Stafford
- £28,000 - £30,000 a year
- Full-time
- Organisational skills
- In-person
- Care plans
Quick apply
4d
Care Home Activities Coordinator
Kingsley Healthcare —Knutsford
- £13.45 an hour
- Full-time
- Nursing home
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Lifestyle and Wellbeing Coordinator
Bupa —Nantwich
- £12.90 an hour
- Full-time
- Budgeting
- Employee discount
- Gym membership
Quick apply
Wellbeing and Activities Coordinator
Avery Healthcare —Cannock
- £12.70 an hour
- Communication skills
Quick apply
Graduate Installations Coordinator
Pentagon Play —Middlewich
- £26,500 a year
- Full-time
- Management
- Customer service
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
3d
Health, Safety and Environmental Advisor
ACS Construction Group —Stafford
- £40,000 - £45,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
11d
Support Worker - Learning Disability - Supported Living
One 2 One Support (Cheshire) Limited —Northwich
- £13.00 - £19.50 an hour
- Weekend availability
- Medication administration
- In-person
- Care plans
- Health & wellbeing programme
- Annual leave
Quick apply
Senior Care Assistant
The Human Support Group Limited —Crewe
- £13.95 an hour
- Part-time
- No experience needed
- Mentoring
- Training & development
- Paid training
- Employee discount
Dental Nurse Apprenticeship
Skills 4 Group —Leek
- Computer literacy
- No experience needed
- Patient care
Site Engineer - Stoke-on-Trent
Caddick Construction Ltd —Stoke-on-Trent
- Full-time
- AutoCAD
- Engineering
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
11d
Activities Assistant - Bank - Care Home
Barchester Healthcare —Macclesfield
- £13.70 an hour
- Part-time
- Organisational skills
- Annual leave
Quick apply

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healthcare coordinator jobs near stoke on trent

Front of House & Patient Co-ordinator

The Nantwich Clinic Ltd -
Nantwich

Quick apply

Job details

Permanent | Full-time | Part-time upon request
£26,436.80 - £29,580.00 a year
11 days ago

Benefits

Free parking
Store discount
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Hospitality
Record keeping
Customer communication
Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Client communication
Patient service
Appointment booking and call handling
Medical reception and administration experience
Organisational skills
Front desk
Managing patient records
Communication skills
Office experience

Full job description

Pay: £26,436.80-£29,580.00 per year

Job Description:

THE NANTWICH CLINIC
Front of House & Patient Coordinator

Nantwich, Cheshire | Full-Time | Permanent

ABOUT THE NANTWICH CLINIC

The Nantwich Clinic is a premium, multi-specialty private clinic based in Stapeley, Nantwich.

We provide Physiotherapy & Rehabilitation, Podiatry, Audiology, Private GP Services, Aesthetics, Wellness, and advanced treatment technologies within one integrated clinic environment.

We are not a high-volume, transactional clinic.

Patients come to us because they want to feel genuinely looked after, guided properly, and confident they are in safe hands. The front of house team is central to creating that experience.

This is not a standard receptionist role.

We are looking for an experienced Front of House & Patient Coordinator who can confidently manage a busy clinic environment while maintaining calm, professionalism, warmth, and exceptional attention to detail.

THE ROLE

This role sits at the centre of the clinic.

You will manage patient communication, diary coordination, bookings, and front of house operations across multiple departments while ensuring every patient feels welcomed, reassured, and guided clearly through their care journey.

You will often be managing:

Multiple phone calls
Patients arriving at reception
Clinician diary changes
WhatsApp and social media enquiries
Booking requests and follow-ups
Patient questions and concerns

The right person will stay calm under pressure, think ahead rather than react, problem solve and maintain a polished, professional atmosphere regardless of how busy the clinic becomes.

This role would suit someone who enjoys fast-paced environments, takes pride in high standards, and naturally notices what needs doing without needing to be asked.

KEY RESPONSIBILITIES

FRONT OF HOUSE & PATIENT EXPERIENCE

Welcome patients warmly and professionally, ensuring they feel looked after from the moment they arrive
Maintain a calm, organised, premium front of house environment at all times
Manage incoming calls, emails, WhatsApp messages, and enquiries promptly and professionally
Guide patients confidently through booking, treatment planning, and follow-up processes
Ensure patients always leave understanding what happens next

DIARY & BOOKING MANAGEMENT

Manage clinician diaries efficiently across multiple departments
Reduce booking gaps and optimise appointment flow
Coordinate rebookings and ongoing treatment plans confidently
Handle cancellations, changes, and scheduling issues proactively
Ensure accurate booking and patient record management within Cliniko

PATIENT JOURNEY & RETENTION

Support structured patient journeys through confident rebooking and continuity of care
Encourage patient reviews at appropriate moments
Identify opportunities for relevant cross-referrals between departments where genuinely beneficial
Help patients access the right services within the clinic
Follow through on outstanding tasks and communication until completed

TEAM & OPERATIONAL SUPPORT

Protect clinicians from unnecessary interruptions where possible
Communicate clearly and accurately with the wider team
Support smooth day-to-day clinic operations
Maintain excellent attention to detail across all communication and administration
Contribute positively to the clinic culture and standards

WHAT WE ARE LOOKING FOR

ESSENTIAL

Previous experience in a busy front of house, reception, patient coordinator, hospitality, or client-facing role
Excellent communication skills, both written and verbal
Strong organisational skills and ability to manage multiple priorities simultaneously
Calm, composed, and professional under pressure
Warm, confident, and emotionally intelligent
Fast-paced and proactive approach to work
High attention to detail and pride in presentation
Strong grammar, professionalism, and communication standards
Confidence using digital systems and managing diaries

DESIRABLE

Experience within private healthcare, aesthetics, wellness, or hospitality
Experience using Cliniko or similar booking systems
Experience handling high volumes of patient or customer communication
Confidence discussing treatment journeys and ongoing care plans

THIS ROLE IS NOT SUITED TO SOMEONE WHO:

Prefers a slow-paced administrative environment
Waits to be told what to do
Struggles managing multiple interruptions at once
Becomes easily overwhelmed under pressure
Communicates in a cold, transactional, or overly corporate way
Is uncomfortable confidently guiding patients through next steps

WHAT WE OFFER

A genuinely supportive, high-standard team environment
A modern, premium clinic setting
Ongoing training and development
Staff discounts on clinic services and products
Team events and away days
Free on-site parking
The opportunity to grow within an expanding clinic

WHY THIS ROLE MATTERS

The front of house team shapes how patients feel about this clinic.

Patients may forget exactly what was said on the phone. They will remember whether they felt reassured, welcomed, and confident they were being looked after.

We are looking for someone who takes pride in creating that experience every day.

HOW TO APPLY

Please send your CV along with a short covering statement telling us:

Why this role interests you
What you believe makes an exceptional patient experience
How you work under pressure in busy environments

We are actively recruiting and looking to move quickly for the right candidate.

Job Types: Full-time, Permanent

Benefits:

Company events
Employee discount
Free parking
On-site parking
Paid volunteer time
Store discount

Work Location: In person

Pay: £26,436.80-£29,580.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

healthcare coordinator jobs in stoke on trent

Front of House & Patient Co-ordinator

Patient Services Coordinator

Member Experience Coordinator

Health and Employment Specialist

Operations Coodinator

Hygiene Operative

Generic Business Administrator

Care Coordinator

Patient Coordinator (Maternity Cover 1 year)

Service Coordinator - Supported Living

Care Home Activities Coordinator

Lifestyle and Wellbeing Coordinator

Wellbeing and Activities Coordinator

Graduate Installations Coordinator

Health, Safety and Environmental Advisor

Support Worker - Learning Disability - Supported Living

Senior Care Assistant

Dental Nurse Apprenticeship

Site Engineer - Stoke-on-Trent

Activities Assistant - Bank - Care Home

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