Iss facility services Work, Jobs in Stoke On Trent (with Salaries)

Service Coordinator
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Organisational skills
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Operational Delivery Admin
ISS Facility Services —Stoke-on-Trent
- Administrative experience
Quick apply
Service Administrator
ISS Facility Services —Stoke-on-Trent
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
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9d
Service Coordinator - Out of Hours
ISS Facility Services —Stoke-on-Trent
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Operational Delivery Administrator Technical
ISS Facility Services —Stoke-on-Trent
- Microsoft Excel
- Maintenance
- Organisational skills
Quick apply
Out of Hours Team Leader
ISS Facility Services —Stoke-on-Trent
- Night shift
- Customer service
- Supervising experience
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Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Service Team Leader
ISS Facility Services —Stoke-on-Trent
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Sustainability Manager
ISS Facility Services —Stoke-on-Trent
- Hybrid work
- Driving
- Travel
- Organisational skills
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Logistics & Mail Room Operative
ISS Facility Services —Knutsford
- £29,699 - £29,700 a year
- Full-time
- Forklift
- IT
- In-person
- Free parking
- Gym membership
Quick apply
Team Leader – OOH Placemaker Services
ISS Facility Services —Stoke-on-Trent
- Weekend availability
- Administrative experience
Quick apply
Energy Manager
ISS Facility Services —Stoke-on-Trent
- Project management
- Driving
- Travel
Quick apply
HSEQ Manager
ISS Facility Services —Stoke-on-Trent
- Hybrid work
- Travel
Software Developer
ISS Facility Services —Stoke-on-Trent
- Hybrid work
- Oracle
- SQL
- Analysis skills
Quick apply
Cleaning Supervisor
ISS Facility Services —Knutsford
- £15.51 - £15.52 an hour
- Monday to Friday
- Leadership
- Communication skills
- Free parking
- Gym membership
1d
Support Services Supervisor
ISS Facility Services —Macclesfield
- £13.49 an hour
- Organisational skills
- Leadership
- Communication skills
Janitor
ISS Facility Services —Knutsford
- £13.36 an hour
- Monday to Friday
- Free parking
- Gym membership
Grounds Maintenance Operative
ISS Facility Services —Knutsford
Quick apply
Cleaner
ISS Facility Services —Macclesfield
- £12.71 an hour
- Customer service
Porter/Mover
ISS Facility Services —Macclesfield
- £12.71 an hour
- Customer service
- In-person
- Communication skills

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Service Coordinator

ISS Facility Services -
Stoke-on-Trent

Quick apply

Job details

Fixed term contract

Qualifications

Maximo
Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

Service Coordinator

Contract: Key Account Network

Location: Stoke, ST1 5PZ

Hours of work: 20 - 17:00 - 21:00

Contract Type: Fixed Term Contract (6 months)

We are seeking a Service Coordinator to join the Operational Service Centre (OSC) within our Placemaker Services Team.

This role is essential in delivering accurate administrative and operational support, ensuring effective management of time and attendance data for our field-based Placemakers.

Job Description

We are looking for an organised and customer-focused individual who can act as a reliable point of contact for operational colleagues and internal customers.

Working closely with operational managers and internal functions, you will ensure queries are resolved accurately and efficiently while maintaining high standards of service and data integrity.

Key Responsibilities

Act as the first point of contact for calls and emails, logging and processing all service requests accurately.
Identify appropriate solutions to queries and escalate issues when required.
Maintain and update facilities management systems (such as Maximo) and associated administrative records.
Deliver professional, customer-focused helpdesk support at all times.
Provide administrative support to the account delivery team.
Build and maintain strong working relationships with clients and internal teams.
Ensure compliance with internal processes, procedures, and client contractual requirements.
Support the accurate management of time, attendance, and workforce data for operational teams.

Professional and Personal Competencies/Qualifications

Experience in a customer service, contact centre or administrative role.
Confident call handling and customer interaction skills.
Proficient in Microsoft Office applications.
Excellent verbal and written communication skills.
Demonstrated ability to work collaboratively within a team.
Strong organisational skills with the ability to plan, schedule and prioritise activities effectively.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]

If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace

To find out more about what we do - https://www.uk.issworld.com/

Work Location: In person

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Refine Your Search

iss facility services jobs in stoke on trent

Service Coordinator

Operational Delivery Admin

Service Administrator

Service Coordinator - Out of Hours

Operational Delivery Administrator Technical

Out of Hours Team Leader

Service Coordinator (Helpdesk)

Service Team Leader

Sustainability Manager

Logistics & Mail Room Operative

Team Leader – OOH Placemaker Services

Energy Manager

HSEQ Manager

Software Developer

Cleaning Supervisor

Support Services Supervisor

Janitor

Grounds Maintenance Operative

Cleaner

Porter/Mover

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