Nhs appointment booking Work, Jobs in Stoke On Trent (with Salaries)

Medical Receptionist
Brook Medical Centre —Stoke-on-Trent
- From £13.50 an hour
- Part-time
- Organisational skills
- Front desk
- IT
Quick apply
12h
Patient Care Navigator
Silverdale and Ryecroft Practice —Silverdale
- From £12.71 an hour
- Part-time
- No experience needed
- Microsoft Office
- Case management
- Annual leave
Quick apply
Receptionist - PCC (Stoke-on-Trent)
MedicoPartners —Stoke-on-Trent
- £12.71 - £13.71 an hour
- Weekend availability
- Front desk
- Communication skills
Quick apply
Medical Secretary
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
- £25,760 - £27,476 a year
- Full-time
- IT
- Teaching
8d
Administrator - Integrated Community Occupational Therapy North Team
Midlands Partnership University NHS Foundation Trust —Newcastle
- £25,272 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
Receptionist - PCC (Leek)
MedicoPartners —Leek
- £12.71 - £13.71 an hour
- Weekend availability
- Front desk
- Communication skills
Quick apply
Medical Receptionist
Oakland's Medical Centre —Middlewich
- £13.20 an hour
- Part-time
- GP surgery experience
- Data entry
- Front desk
- Free parking
Quick apply
1d
Receptionist - PCC (Cannock)
MedicoPartners —Cannock
- £12.71 - £13.71 an hour
- Full-time
- Front desk
- Communication skills
Quick apply
Senior Therapy Technical Instructor - Cystic fibrosis
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
- £28,392 - £31,157 a year
- Full-time
- Driving
- Paediatrics
- Communication skills
2d

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Medical Receptionist

Brook Medical Centre -
Stoke-on-Trent

Quick apply

Job details

Permanent | Part-time | Full-time
From £13.50 an hour
12 hours ago

Benefits

Company pension
On-site parking

Qualifications

Customer service call handling
EMIS Web
Inbound customer enquiry call handling
Clinical record keeping
Updating electronic health records
Updating electronic care records
Patient appointment coordination
Filing
Scanning
Patient service
Appointment booking and call handling
Opening procedures
Electronic patient record systems
Organisational skills
Front desk
IT
NVQ
Patient record updating
Managing patient records
Communication skills
Time management

Full job description

About Us

Brook Medical Centre is a thriving, fast-growing GP practice serving over 14,600 patients and counting. Our large, welcoming team is committed to delivering high-quality, patient-centred care and building strong relationships with our local community.

We are looking to recruit for a part time or full time member of staff.

This is an exciting time to join us. With plans to expand our building and services, we’re looking for people who want to grow with us. Whether you’re new to healthcare or bringing years of experience, we’ll support your development every step of the way. Our team culture is supportive, collaborative, and always evolving and we’re proud of the difference we make every day.

Job Summary

We’re looking for a friendly, organised, and proactive Receptionist to join our growing admin team. This is a front-line role where you’ll be the first point of contact for our patients whether in person, on the phone, or online, so a calm, professional manner and excellent communication skills are essential.

You’ll be part of a dynamic, multidisciplinary team, providing vital support to patients and clinical staff alike. From managing appointments and handling queries, to signposting services and maintaining accurate records, no two days are ever the same.

We welcome applicants from all backgrounds even if you don’t have healthcare experience yet. If you’re a quick learner, a team player, and someone who thrives in a busy, people-focused environment, we’d love to hear from you.

Key Responsibilities

Greet patients and visitors in a professional and friendly manner
Manage the appointment system (in person, telephone, and online bookings)
Answer incoming phone calls and deal with queries or direct calls appropriately
Signpost patients to the correct service or professional
Process patient information and maintain accurate medical records on EMIS
Handle requests for information (e.g., SARs, insurance, DVLA)
Support administrative and clinical staff with day-to-day tasks
Maintain a clean, tidy, and efficient reception area
Scan and file documents electronically to patient records
Participate in opening and closing procedures
Handle repeat prescription requests (training provided)
Attend and contribute to practice and team meetings

What We’re Looking For

Essential:

Friendly, polite, and confident communication skills (verbal and written)
Good IT and administrative skills
Ability to remain calm under pressure
Excellent time management and organisational skills
Team player with the ability to work independently
Willingness to learn and adapt in a fast-paced environment
Flexibility to work additional hours when needed
Commitment to confidentiality and patient care

Desirable:

Experience in a receptionist or customer service role
Previous NHS, GP practice, or healthcare setting experience
Familiarity with EMIS or other clinical systems
AMSPAR Receptionist Qualification or NVQ in Health and Social Care

Pay: From £13.50 per hour

Benefits:

Company pension
On-site parking

Ability to commute/relocate:

Stoke-on-Trent ST6 7NN: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

nhs appointment booking jobs in stoke on trent

Medical Receptionist

Patient Care Navigator

Receptionist - PCC (Stoke-on-Trent)

Medical Secretary

Administrator - Integrated Community Occupational Therapy North Team

Receptionist - PCC (Leek)

Medical Receptionist

Receptionist - PCC (Cannock)

Senior Therapy Technical Instructor - Cystic fibrosis

I want to receive the latest job alerts for nhs appointment booking in stoke on trent

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