Benefit specialist Work, Jobs in Stoke On Trent, Sts (with Salaries)

Customer Service Advisor
Barclays —Stoke-on-Trent
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Rehabilitation Specialist
Nuffield Health —Newcastle-under-Lyme
- Up to £28,000 a year
- Part-time
- English
- Bachelor's degree
- Rehabilitation centre
- Free parking
- Employee discount
VodafoneThree - Customer Improvement Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Microsoft Office
- Employee discount
7d
Customer Assistant
Lidl —Stoke-on-Trent
- £13.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
1d
Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Communication skills
- Annual leave
- Employee assistance programme
Career Liaison Officer
Staffordshire University —Stoke-on-Trent
- £39,355 - £45,413 a year
- University
- Organisational skills
- IT
- Annual leave
2d
School Counsellor
North Staffs Mind —Stoke-on-Trent
- £24,584 - £29,705 a year
- Part-time
- English
- Master's degree
- Working with children
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Talent Acquisition & Onboarding Specialist
Instaloft LTD —Telford
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Annual leave
- Work from home
Quick apply
3d
Business Support Administrator
Lucideon —Stoke-on-Trent
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
Quick apply
14d
Night Vehicle Breakdown Recovery Controll
The Mansfield Group —Stoke-on-Trent
- From £13.50 an hour
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
7d
Mobile Service Technician - North West UK
Specialist Health Solutions Group —Stoke-on-Trent
- £40,000 a year
- Monday to Friday
- Customer service
- Driving
- Profit sharing
- Employee discount
Legionella Risk Assessor
Environmental Essentials Ltd —Stoke-on-Trent
- £29,000 - £38,000 a year
- Weekend availability
- Driving
- Travel
- Power tools
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Senior Surgical Sales Specialist
Hologic —Stoke-on-Trent
- £45,000 - £60,000 a year
- Remote
- Sales
Learning and Development Trainer
Emerge Care and Therapeutic Solutions Limited —Stoke-on-Trent
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Human resources
- Teaching
- Work from home
Quick apply
10d
Administrator with Receptionist duties
Belong —Newcastle-under-Lyme
- £13.95 an hour
- Part-time
- Employee discount
Quick apply
5h
Retail Customer Service
Entain —Stoke-on-Trent
- £13 an hour
- Overtime
- Cash handling
Employment Specialist
Telford and Wrekin Council —Telford
- £31,537 - £33,699 a year
- Hybrid work
- In-person
- Free parking
- Employee assistance programme
AI Improvement Specialist
Instem —Stone
- Hybrid work
- Bachelor's degree
- No degree
- AI
- Employee assistance programme
- Life insurance
Therapist - Evergreen Foster Care
Evergreen Foster Care —Stoke-on-Trent
- £42,000 - £48,000 a year
- Part-time
- Hybrid work
- Childcare
- Driving
- Organisational skills
- Annual leave
- Work from home
Quick apply
10d
Recruitment Administrator (Part Time)
Novus Property Solutions Ltd —Stoke-on-Trent
- Part-time
- Hybrid work
- Communication skills
- Employee discount
- Flexible schedule
Quick apply

I want to receive the latest job alerts for benefit specialist in stoke on trent, sts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

benefit specialist jobs near stoke on trent, sts

Receptionist jobs in Newcastle-under-Lyme

Customer Assistant jobs in Stoke-on-Trent

Recruiter jobs in Stoke-on-Trent

Service Coordinator jobs in Stoke-on-Trent

Business Administrator jobs in Stoke-on-Trent

Quality Assurance jobs in Cambridge

Pharmaceutical Quality Assurance jobs in Manchester

Quality Improvement Specialist jobs in Kettering

Dementia Nurse Specialist jobs in Scotland

Quality Improvement Specialist jobs in Sunderland

Customer Service Representative jobs in Lye And Wollescote

Customer Insight jobs in London

Customer Service Representative jobs in Brandon

Pharmaceutical Sales Representative jobs in London

Customer Service Representative jobs in Hartlepool

Work From Home Customer Service jobs in Birmingham

Customer Service Representative jobs in Newbury

Hotel Receptionist jobs in London

Receptionist jobs in Southend On Sea

Part Time Gp Receptionist jobs in London

Customer Service Advisor

Barclays -
Stoke-on-Trent

Apply Now

Job details

Permanent
£26,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 08/07/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000111313

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly face and first point of contact for our Retail Banking customers in branch or at one of our local hubs, offering face to face guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £26,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

This role is primarily based in our Uttoxeter branch; however, training will take place at the Hanley branch.

Purpose of the role

To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.

Accountabilities

Collaboration across multiple digital channels to personalise each interaction with a customer.
Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support.
Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently.
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time.
Support teams within the business operations function as needed, including risk management, compliance and collections.
Comply with all regulatory requirements and internal policies related to customer care.
To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

benefit specialist jobs in stoke on trent, sts

Customer Service Advisor

Rehabilitation Specialist

VodafoneThree - Customer Improvement Specialist

Customer Assistant

Service Co-ordinator - Helpdesk - 12 month FTC

Career Liaison Officer

School Counsellor

Talent Acquisition & Onboarding Specialist

Business Support Administrator

Night Vehicle Breakdown Recovery Controll

Mobile Service Technician - North West UK

Legionella Risk Assessor

Senior Surgical Sales Specialist

Learning and Development Trainer

Administrator with Receptionist duties

Retail Customer Service

Employment Specialist

AI Improvement Specialist

Therapist - Evergreen Foster Care

Recruitment Administrator (Part Time)

I want to receive the latest job alerts for benefit specialist in stoke on trent, sts

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected