Customer service manager Work, Jobs in Stoke On Trent, Sts (with Salaries)

Customer Service Manager
Morrisons —Stoke-on-Trent
- Hospitality
- Team management
- Employee discount
Quick apply
Customer Service Manager
B&M Retail —Stoke-on-Trent
- Weekend availability
- Leadership
- Employee discount
8d
Store Manager
The White Company —Milton
- Employee discount
Assistant Manager
Farmfoods —Stoke-on-Trent
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
18h
Business Development Manager (BDM) - Stoke - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stoke-on-Trent
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Operations Manager
Ocado Logistics —Stoke-on-Trent
- Full-time
- Data analysis skills
- Analysis skills
- Leadership
- Employee assistance programme
- Employee discount
Sales Controller | Senior Sales Executive | Sales Specialist | Business Manager
Holdcroft —Stoke-on-Trent
- Weekend availability
- Communication skills
Quick apply
Client Services Manager
Deans Wealth Management —Stafford
- £30,000 - £35,000 a year
- CRM software
- Customer service
- Microsoft Office
- Annual leave
Quick apply
7d
Head of Ecommerce
CW Sellors Group Ltd —Ashbourne
- £45,000 - £55,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Employee discount
Quick apply
5d
Aftersales Manager
Law Truck Centre Ltd —Stoke-on-Trent
- £35,000 - £45,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
12d
Retail Sales Manager
Eden Mobility —Hanley
- £12.84 an hour
- Full-time
- Management
- Sales
- Customer service
Quick apply
1d
Site Manager
The Vella Group —Stoke-on-Trent
- £50,000 - £55,000 a year
- Full-time
- Childcare
- Contracts
- Negotiation
- Free parking
- Employee discount
Quick apply
Assistant Manager
Starbucks —Stone
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Sales Manager - Car Sales - OTE of £80,000
Elevata —Stoke-on-Trent
- £35,000 - £80,000 a year
- Full-time
- Sales
- Customer service
- Driving
Quick apply
2h
Local Business Development Manager
Lookers —Stoke-on-Trent
- £25,000 a year
- Full-time
- Sales
- Business development
- Negotiation
- Annual leave
Quick apply
Assistant Store Manager
Mountain Warehouse —Stoke-on-Trent
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Customer Relationship Manager
Huws Gray Group —Winsford
- Annual leave
- Employee discount
7d
Trading Manager
Morrisons —Newcastle-under-Lyme
- Hospitality
- Team management
- Employee discount
Quick apply
Territory Support Manager
Wurth UK Ltd —Stoke-on-Trent
- £32,000 - £40,000 a year
- Monday to Friday
Quick apply
13d
Floor Manager
B&M Retail —Stoke-on-Trent
- Weekend availability
- Leadership
- Employee discount
8d

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customer service manager jobs near stoke on trent, sts

Customer Service Manager

Morrisons -
Stoke-on-Trent

Quick apply

Job details

Permanent

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Hospitality
Team management

Full job description

More About The Role

We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.

We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed.

Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service.

Reporting into the Store Manager, you will also:

Lead and empower colleagues to always put the customer first and deliver outstanding customer service
Listen and respond to our customers feedback and react accordingly
Ensure market leading availability across the store.
Work with the other Managers in store to lead a supportive and performance driven department
Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
Deliver training to ensure team have the capability and confidence to deliver their role
Enable colleagues to work with confidence across various departments
Identify and develop talent within the department
Build effective relationships with other operating departments
Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
Take a leadership role within the store
Ensure resource is planned thoroughly

How do we say thank you?

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

Want more?

Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.

No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here.

About The Company

Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.

The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.

At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.

About You

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

Experience of managing a team in a fast paced environment
You will need to be a great communicator who can share knowledge, experience and best practices
You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
You must be adaptable to change, whilst being able to challenge effectively
As a Manager, you will actively listen to and respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

Quick apply

Refine Your Search

customer service manager jobs in stoke on trent, sts

Customer Service Manager

Customer Service Manager

Store Manager

Assistant Manager

Business Development Manager (BDM) - Stoke - Circa 41k Package - 53k OTE Uncapped

Operations Manager

Sales Controller | Senior Sales Executive | Sales Specialist | Business Manager

Client Services Manager

Head of Ecommerce

Aftersales Manager

Retail Sales Manager

Site Manager

Assistant Manager

Sales Manager - Car Sales - OTE of £80,000

Local Business Development Manager

Assistant Store Manager

Customer Relationship Manager

Trading Manager

Territory Support Manager

Floor Manager

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