Field support specialist Work, Jobs in Stone, Sts (with Salaries)

Field Support Specialist
FOODHUB —Stoke-on-Trent
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
12d
Training Assessor
IPSUM —Stoke-on-Trent
- Full-time
- Mentoring
- Training & development
- Communication skills
- Annual leave
Quick apply
Therapist (Substance Misuse - Drug/Alcohol)
BAC O'Connor —Burton-On-Trent
- £27,504 - £29,050 a year
- Part-time
- Microsoft Office
- Organisational skills
- In-person
- Store discount
- Work from home
Quick apply
Field Service apprentice
Hitachi Rail —Stone
- Full-time
- Engineering
- Travel
- In-person
- Flexible schedule
5d
Field Service apprentice
Hitachi —Stone
- Full-time
- Engineering
- Travel
- In-person
- Flexible schedule
5d
Young Persons Advisor - Housing Champion
City of Wolverhampton Council —Wolverhampton
- £36,363 - £40,777 a year
- Full-time
- Hybrid work
10d
Territory Manager
Avidity —Wolverhampton
- Up to £29,000 a year
- Full-time
- Merchandising
- Time management
- Annual leave
- Sick pay
10d
Commissioning Specialist - SEND
Telford and Wrekin Council —Telford
- £49,282 - £52,413 a year
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Free parking
- Employee discount
Sustainability Intern
Lucideon —Stoke-on-Trent
- Temporary
- Microsoft Excel
- Analysis skills
- In-person
- Employee assistance programme
Quick apply
Junior Materials Data Scientist
Lucideon —Stone
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Quick apply
Regional Operations Manager
Evri —Crewe
- £45,000 - £50,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
4d
IT Infrastructure Support Specialist
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Communication skills
Tendering Specialist, Substation Automation
Hitachi —Stone
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Flexible schedule
Service Delivery Supervisor
HSL Compliance Limited —Cannock
- £32,000 - £34,000 a year
- Team management
- Mentoring
- Training & development
- Annual leave
- Sick pay
Quick apply
Teacher
Amberleigh Care —Telford
- £30,590 - £40,686 a year
- School
- Teaching
- Annual leave
Quick apply
Compliance Specialist III
Teva —Salt
- Engineering
- Microsoft Office
- Project management
- Employee stock purchase plan
- Annual leave
4d
Sr. Compliance Specialist
Teva —Salt
- Engineering
- Microsoft Office
- Project management
- Employee stock purchase plan
- Annual leave
4d
Saddle Expert / Sales representative in the UK
Voltaire Group —Telford
- Full-time
- Remote
Quick apply
3d
Family Time Facilitator
City of Wolverhampton Council —Wolverhampton
- £30,024 - £33,699 a year
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Tendering Specialist, Substation Automation
Hitachi Rail —Stone
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Flexible schedule

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field support specialist jobs near stone, sts

Field Support Specialist

FOODHUB -
Stoke-on-Trent

Quick apply

Job details

Full-time
£34,258 a year
12 days ago

Benefits

Cycle to work scheme
Tech scheme
Employee assistance programme
Gym membership
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Stakeholder collaboration
Client engagement
Customer service
Upselling
Internal department liaison
Staff training
Customer relationship management
POS
Relationship management
Customer support
Account management
Communication skills
Add-on sales
Remote diagnostics
Help desk

Full job description

About Us:

Foodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button. Foodhub provides latest technology, dedicated customer service and international advertising campaigns, our restaurant and takeaway partners couldn’t be in better hands. The time for our sector is now, and we are therefore looking for a Regional Field Support Agent to join our team.

Key Responsibilities

Client Relationship Management: Act as the primary point of contact for restaurant partners, fostering strong relationships to drive retention and satisfaction.

Technical Support & Issue Resolution: Troubleshoot and resolve EPOS and APOS system issues, either remotely or through on-site visits. Work closely with technical teams to ensure quick resolutions.

Training & On-boarding: Conduct training sessions for restaurant owners and staff, ensuring they can fully utilize our platform and technology.

Field Support & On-Site Assistance: Visit clients across the UK to diagnose and resolve technical issues, ensuring minimal disruption to their business operations.

Sales & Up-selling: Identify opportunities to enhance client experience by recommending additional products and services to help their business grow.

Collaboration with Internal Teams: Work alongside technical support, project teams, and other departments to address customer concerns effectively.

Customer Support: Handle inbound and outbound customer queries, including after-hours support on a rotational basis.

Requirements & Qualifications

Experience in account management, sales, customer service, or technical support, preferably within the restaurant, takeaway, or fast-food industry.
Strong technical aptitude with a basic understanding of IT, EPOS, or APOS systems (training will be provided).
Excellent problem-solving skills with the ability to troubleshoot software and hardware-related issues.
Strong communication and interpersonal skills, with the ability to engage and build rapport with business owners.
Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
Comfortable working flexible hours, including evenings or weekends, to align with restaurant operating hours
Willingness to travel across the UK for on-site visits when required.
Valid driver’s license and access to a vehicle are essential

Benefits:

33 days holidays (inclusive of Bank Holidays)
5 flexible Bank Holidays - Work them if you choose and use the leave days elsewhere in the year.
Holiday exchange - Buy up to 5 days holiday per year
Car Allowance & Fuel Reimbursement
Employee Assistance Programme
Wellness Scheme
Discounted Cancer Screening
Discount Hub
Cycle to Work Scheme
Gym Membership - Contribution of up to £30 per month
Will Writing Service
Mobile or Tech Salary Sacrifice Scheme
Heavily discounted Bupa Select Complete (Medical History Disregarding) Policy option for you and your immediate family.
Death in Service - Salary x4 Life Cover

Job Type: Full-time

Pay: £34,258.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Are you comfortable with a Field based Role?

Experience:

Account management: 3 years (required)
Customer service: 2 years (required)
Upselling: 2 years (required)

Licence/Certification:

Driving Licence & Car (required)

Work Location: On the road

Quick apply

Refine Your Search

field support specialist jobs in stone, sts

Field Support Specialist

Training Assessor

Therapist (Substance Misuse - Drug/Alcohol)

Field Service apprentice

Field Service apprentice

Young Persons Advisor - Housing Champion

Territory Manager

Commissioning Specialist - SEND

Sustainability Intern

Junior Materials Data Scientist

Regional Operations Manager

IT Infrastructure Support Specialist

Tendering Specialist, Substation Automation

Service Delivery Supervisor

Teacher

Compliance Specialist III

Sr. Compliance Specialist

Saddle Expert / Sales representative in the UK

Family Time Facilitator

Tendering Specialist, Substation Automation

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