Head of operations Work, Jobs in Stoneleigh, War (with Salaries)

Head of Operations
Mears Group —Birmingham
- Up to £90,000 a year
- Driving
- Mentoring
- Contracts
- Annual leave
- Employee assistance programme
5d
People & Culture Coordinator
KRS Executive —Coventry
- £35,000 - £45,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Contracts
- Free parking
- Annual leave
Quick apply
2d
Head of Field Operations
ASSA ABLOY —Solihull
- Continuous improvement
- Team management
- Leadership
Head of People and Culture
WMGC —Birmingham
- £80,000 - £90,000 a year
- No degree
- Mentoring
- Recruiting
11d
Regional Manager
Circles Network —Rugby
- £32,453.02 - £33,500.00 a year
- Full-time
- Experience working with individuals with disabilities
- Project management
- Team management
Quick apply
2d
Volunteer Experience and Engagement Officer
Warwick Nub News —Leamington Spa
- £15,288 a year
- Overtime
- Communication skills
3d
Customer Onboarding & Transition Specialist
Focus Group —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- PMP
- Customer service
- Analysis skills
Quick apply
Resource and Workflow Manager
West Midlands Combined Authority —Birmingham
- £61,497 - £68,945 a year
- Part-time
- Continuous improvement
- Agile
- Communication skills
- Annual leave
- Employee discount
Business Development Manager
C4 Logistics Ltd —Coventry
- £42,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Work from home
Quick apply
2d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Head of Production
Calor Gas Ltd —Warwick
- Management
- Engineering
- Continuous improvement
- Employee discount
8d
Housing & Resident Engagement Manager
Extra Care —Coventry
- £52,500 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Senior Project Manager
M Group —Coventry
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Project Coordinator
TXO Group —Solihull
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
General Manager
The Sparrow Hotel, Bar & Restaurant —Coventry
- £38,000 - £45,000 a year
- Full-time
- Bar
- Restaurant management
- Hotel
- Free parking
- Annual leave
Quick apply
PMO Governance and Change Lead
National Grid —Warwick
- £48,374 - £52,465 a year
- Hybrid work
- Continuous improvement
- Communication skills
- Analytics
9d
Facilities Manager (in Engineering)
Sigma Components Limited —Hinckley
- £45,000 - £50,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
Junior Implementation Specialist
Polaris Software —Banbury
- Full-time
- Hybrid work
- Travel
- Annual leave
Quick apply
Head of Transport Operations
Flannery Plant Hire —Sutton Coldfield
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Volunteer Experience and Engagement Officer
Life 2009 —Leamington Spa
- £15,200 - £15,288 a year
- Hybrid work
- Communication skills
Quick apply

I want to receive the latest job alerts for head of operations in stoneleigh, war

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of operations jobs near stoneleigh, war

Head of Operations

Mears Group -
Birmingham

Apply Now

Job details

Permanent
Up to £90,000 a year
5 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Contract management
Driving Licence
Customer relationship building
Stakeholder liaison
Workday ERP
Cost control
Client relationship development
Stakeholder coordination
Driving
Supply chain management
Customer relationship management
Mentoring
Contracts
Ongoing financial performance monitoring
Leadership
Team motivation leadership
Communication skills
Facilities maintenance
Negotiation
Operations leadership experience
Workday
Stakeholder management

Full job description

Annual salary: up to £90,000.00

REQ0038049

Contract Type:

Permanent

Business Area:

Housing Repairs and Maintenance

Location:

Birmingham - Holt St

Annual salary: up to £90,000.00

Head of Operations

Location: Birmingham

Contract: Full Time Permanent

Salary: £90,000 + car allowance

Join us on our new, exciting contract with Birmingham City Council

Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams.

About the Role:

We are looking for an experienced Head of Operations - Repairs & Voids to lead the delivery of multiple Social Housing responsive repairs, voids and cyclical maintenance contracts across the Mears Housing division.

This is a senior leadership role with full accountability for operational performance, commercial delivery and customer experience. You will ensure services are delivered on sound operational and commercial principles, providing a safe, high‑performing and customer‑focused service underpinned by strong leadership and positive team ethics.

Reporting to the Operations Director, you will work closely with the operations leaders and senior commercial stakeholders, you will set clear direction across your contract portfolio, ensuring financial targets are achieved or exceeded, productivity is maximised and services remain fully compliant. You will act as a senior escalation point for both internal and client matters, balancing operational control with strategic oversight to drive sustainable performance improvements.

Key Responsibilities:

Lead the delivery of responsive repair contract, ensuring contractual compliance, service excellence and a strong customer experience
Provide visible, authoritative leadership, mentoring and motivating teams while setting clear direction, targets and performance expectations aligned to divisional strategy
Hold full accountability for P&L performance, ensuring robust cost control, margin improvement, effective WIP management and debt oversight
Review and assess contract and business unit performance through regular and monthly financial and operational reviews, maintaining tight control of the cost base
Develop and sustain strong client and stakeholder relationships, acting as the senior operational contact and ensuring high‑quality customer relationship management
Act as the main point of contact for internal and external escalations, resolving issues decisively and professionally
Drive productivity and efficiency across all operational teams, using data, dashboards and performance insight to identify risks and improvement actions
Ensure full and effective use of business operating systems and controls, including MCM, MSP, Dashboards, Workday, SODA, Contract Compliance Plans, Client Development Plans and Standard Operating Procedures
Oversee and manage a large‑scale, multi‑trade workforce and subcontractor supply chain, ensuring compliance, value for money and consistent performance
Ensure all new contracts are effectively mobilised, and any demobilisations are managed in line with agreed plans to the optimum benefit of the business
Maintain full compliance with Health & Safety legislation, working closely with the H&S Manager and undertaking regular joint site visits
Embed and role‑model Mears values and the Mears Red Thread, reinforcing behaviours through contract reviews, appraisals, engagement activity and staff feedback
Prepare for and attend commercial, operational and performance meetings, providing clear insight, challenge and leadership

Key Criteria:

Senior operational experience delivering repairs, voids and maintenance services within social housing or a regulated environment
Strong commercial and leadership, with financial accountability and proven performance improvement experience
Experience managing multi‑trade teams and subcontractor supply chains
Ability to influence, negotiate, challenge and drive change
Data‑driven, with strong capability in productivity, performance and resource management
Sound technical understanding of repairs and maintenance service delivery
Strong knowledge of Health & Safety legislation and compliance requirements
Excellent communication and stakeholder management skills
Formal qualification (CIOB, RICS, Degree or HNC) desirable or relevant career experience
Full UK driving licence

Benefits:

25 days annual leave plus bank holidays
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
Family friendly policies
Company Car Allowance
Access to EAP Counselling sessions

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment

Apply or to discuss your application further; contact:

Francesca Swan ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Apply Now

Refine Your Search

head of operations jobs in stoneleigh, war

Head of Operations

People & Culture Coordinator

Head of Field Operations

Head of People and Culture

Regional Manager

Volunteer Experience and Engagement Officer

Customer Onboarding & Transition Specialist

Resource and Workflow Manager

Business Development Manager

Manager of Dedicated Implementations - EMEA

Head of Production

Housing & Resident Engagement Manager

Senior Project Manager

Project Coordinator

General Manager

PMO Governance and Change Lead

Facilities Manager (in Engineering)

Junior Implementation Specialist

Head of Transport Operations

Volunteer Experience and Engagement Officer

I want to receive the latest job alerts for head of operations in stoneleigh, war

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected