Governance officer Work, Jobs in Stourbridge, Wmd (with Salaries)

Expert Recruitment & Governance Officer
Premier Medical Group —Ludlow
- £25,125 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
- Annual leave
Quick apply
11h
Information Rights Officer
i-Jobs —Stafford
- £23.37 an hour
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Quick apply
5h
Project Officer (OPSI)
West Midlands Combined Authority —Birmingham
- £40,539 - £45,342 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
7d
Quality Officer
Gateley —Birmingham
- Microsoft Office
- No degree
- Organisational skills
- Annual leave
- Employee assistance programme
Equality, Diversity and Inclusion (EDI) Officer
West Midlands Combined Authority —Birmingham
- £44,182 - £49,061 a year
- Part-time
- Analysis skills
- AI
- Communication skills
- Annual leave
- Employee discount
4d
Sustainability Officer
Tamworth Borough Council —Tamworth
- £39,862 - £42,839 a year
- Full-time
- Remote
- English
- Analysis skills
- Project management
6d
Quality and Compliance Assurance Officer (Part-Time)
Para Group —Willenhall
- £40,000 a year
- Part-time
- Bachelor's degree
- In-person
- Communication skills
- Free parking
Quick apply
Senior Registration Officer
Staffordshire County Council —Cannock
- £33,699 - £38,220 a year
- Full-time
- Hybrid work
4h
Data Analyst
Driver and Vehicle Standards Agency —Birmingham
- £35,663 a year
- Part-time
- Hybrid work
- SQL
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
9h
Chief of Staff to the Chief Executive Officer
West Midlands Combined Authority —Birmingham
- £62,906 - £70,535 a year
- Part-time
- Organisational skills
- AI
- Business
- Annual leave
- Employee discount
11d
Associate Director – Law & Governance
Dudley Metropolitan Borough Council —Dudley
- £96,064 - £107,932 a year
- Full-time
- Hybrid work
8h
Data Governance Manager
Department for Work and Pensions —Birmingham
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
9h
Administration Officer
Expectations UK —Birmingham
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Programme Assistant
Cabinet Office —Birmingham
- £29,727 - £31,518 a year
- Part-time
- Microsoft Office
- Administrative experience
- Presentation skills
- Annual leave
10d
Information Security Officer
Sanctuary Group —Worcester
- £33,397 - £49,012 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Head of Online Crime Centre
National Crime Agency —Birmingham
- £4,218 a month
- Part-time
- Hybrid work
- Presentation skills
- In-person
- Communication skills
- Annual leave
13d
Operations Contract Officer
GreenSquareAccord —Birmingham
- £35,000 a year
- Organisational skills
Quick apply
5d
Senior Compliance Officer
NFP Corp —Birmingham
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Annual leave
- Employee discount
5d
Risk and Compliance Officer
Freightliner —Birmingham
- Full-time
- Analysis skills
- Communication skills
Transactional Officer - Payroll
Sanctuary Group —Worcester
- £25,844 - £28,428 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
10d

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governance officer jobs near stourbridge, wmd

Expert Recruitment & Governance Officer

Premier Medical Group
Ludlow

Quick apply

Job details

Permanent | Full-time
£25,125 a year
11 hours ago

Benefits

Free parking
Annual leave
Company pension
Sick pay
On-site parking

Qualifications

Customer service
GCSE
Lead generation
IT
NVQ
Communication skills

Full job description

We are seeking a dedicated and detail-oriented Expert Recruitment & Governance Officer to join our team at Premier Medical Group.

To proactively support the management of experts, ensuring the expert panel matches operational and customer demand by volume, geographical area, discipline and quality.

To ensure all expert governance is accurate and up to date.

Responsibilities

· Carry out expert governance checks in line with company procedures, highlighting any experts whose registrations/accreditations are not up to date to the Expert Panel and Operational Performance Manager .

· Sourcing and on-boarding new experts to fill identified gaps in the expert portfolio, ensuring the expert is trained in relation to Premier Service Level (SVL) expectations, Premier processes and portal usage where applicable.

· Ensure expert training is continually updated in relation to process and system changes.

· Working with the Expert Panel and Operational Performance Manager, identify under-performing experts, create and implement a performance improvement plan with timescales. Remove under-performing experts where necessary.

· Build and maintain strong relationships with experts.

· Identify resource gaps (location and skills) and contribute to solving such issues.

· Complete quality and venue audits when required.

· Upload Orthopaedic clinics in the CRM system.

· Support the operational teams to resolve customer/claimant complaints.

· Support the Clinical Quality Assurance process.

Behaviours

· Build good working relationships with internal customers.

· Maintain effective and consistent communication channels.

· Take ownership of personal development and progression.

· Work effectively with others to achieve goals and objectives that deliver results.

· Demonstrate a positive, can-do attitude.

Adapt to change and be forthcoming with ideas which bring about improvements.

Core Competencies

· Manage Relationships and Effective Communication

· Change and Innovation

· Ownership and Accountability

· Commercial Awareness

· Be Premier

Person Specification

Education and Qualification

Essential

A good standard of literacy, equivalent to grade 4 (or high 5) or GCSE ‘C’

Desirable

· Customer service NVQ or equivalent Level 2

Business administration NVQ or equivalent Level 2

Experience

Essential

· Is experienced in handling frequent in-bound and
out-bound calls

Has proven administration skills in an office environment

Desirable

Has experience of complaints handling and customer care

Skills and knowledge

Essential

· Is able to use standard Microsoft packages

· Demonstrates good communication skills,
both verbal and written

Demonstrates ownership and the ability to plan time effectively to deliver results

Desirable

Has excellent IT skills with experience of data input and retrieval of information

Behaviour

Essential

· Thinks from the customers’ point of view

· Has a collaborative approach to team work

Has a flexible approach and can adapt positively to change

Desirable

· Is able to act quickly and decisively

· Has an adaptive communication style

Demonstrates excellent assertiveness and influencing skills

Employee benefits

We offer a competitive benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.

If you would like the opportunity to be part of our market leading organisation, please email us your CV today.

Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.

Kuro Health actively promotes equality of opportunity for all. Diverse perspectives and experiences are important to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

We want to ensure you are not put at disadvantage during our recruitment process because of a disability, condition, or impairment. If you need reasonable adjustment or a change to be made so that you can make your application, please contact us at [email protected].

We are a Disability Confident Scheme (DCS) employer for candidates with disabilities who meet the minimum selection criteria.

Pay: £25,125.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Ludlow SY8 1FF: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Quick apply

Refine Your Search

governance officer jobs in stourbridge, wmd

Expert Recruitment & Governance Officer

Information Rights Officer

Project Officer (OPSI)

Quality Officer

Equality, Diversity and Inclusion (EDI) Officer

Sustainability Officer

Quality and Compliance Assurance Officer (Part-Time)

Senior Registration Officer

Data Analyst

Chief of Staff to the Chief Executive Officer

Associate Director – Law & Governance

Data Governance Manager

Administration Officer

Programme Assistant

Information Security Officer

Head of Online Crime Centre

Operations Contract Officer

Senior Compliance Officer

Risk and Compliance Officer

Transactional Officer - Payroll

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