Scheduler Work, Jobs in Stourbridge (with Salaries)

Helpdesk Scheduler
Turnpower Services —Coventry
- £29,000 - £32,000 a year
- Temporary
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
12d
Certification Auditing Scheduler
SGS —Oldbury
- Up to £30,500 a year
- Full-time
- Microsoft Office
- Organisational skills
- Time management
- Annual leave
Quick apply
Helpdesk Scheduler
Emcor —Birmingham
- Full-time
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Scheduler
Twenty Fifth Avenue Ltd —Birmingham
- £24,000 - £29,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Annual leave
Quick apply
2d
Scheduler
Wates —Birmingham
- Customer service
- Microsoft Office
- Organisational skills
4d
HHSRS Scheduler (Maternity Cover)
Reliance Social Housing CIC —Birmingham
- From £26,000 a year
- Temporary
- Microsoft Office
- Data entry
- Communication skills
- Free parking
- Bereavement leave
Quick apply
3d
Service Coordinator / Scheduler
ASAP FIRE SYSTEMS LTD —Bromsgrove
- From £25,000 a year
- Full-time
- Maintenance
- In-person
- Phone etiquette
- Free parking
Quick apply
5d
On-Site staffing Coordinator & Analyst PART TIME
HCA Healthcare UK —Birmingham
- £31,500 a year
- Part-time
- Microsoft Excel
- Hospital
- Microsoft Office
- Employee discount
10d
Master Scheduler
Omnia Resourcing —Redditch
- £45,000 - £50,000 a year
- Microsoft Excel
- Communication skills
Scheduler
Arcus FM —Redditch
- £27,312 a year
- Full-time
- Administrative experience
- Time management
- Annual leave
Quick apply
Service Scheduler
Spillard Safety Systems Ltd —Wolverhampton
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Project Controller / Project Scheduler - Birmingham
MIGSO-PCUBED —Birmingham
- Hybrid work
- PMP
- Project management
- Travel
- Employee discount
Quick apply
Construction Scheduler
Scruffy Dog Productions Ltd —Birmingham
- Full-time
- No degree
- Organisational skills
- Construction experience
- Free parking
Quick apply
Manufacturing Production Scheduler
Siemens Energy —Worcester
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
Care Coordinator
Trinity Towers —Tamworth
- £25,000 - £28,500 a year
- Part-time
- Driving
- Organisational skills
- IT
- Free parking
- Paid training
Quick apply
Regional Planner
Mitie —Birmingham
- £28,053 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Organisational skills
Electrician
Bromford —Dudley
- £38,270.09 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
5d
Planner
Arcus FM —Redditch
- £26,758 a year
- Full-time
- Annual leave
Quick apply
AI Data Engineer
Capgemini —Birmingham
- Hybrid work
- SQL
- AWS
- AI
Senior Airflow/ Cloud Engineer (Workload Automation)
Deutsche Bank —Birmingham
- Full-time
- Hybrid work
- APIs
- Agile
- Python
- Employee discount

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Helpdesk Scheduler

Turnpower Services -
Coventry

Quick apply

Job details

Temporary
£29,000 - £32,000 a year
12 days ago

Benefits

Free parking
Casual dress
Annual leave
Company pension
On-site parking

Qualifications

Customer service
Logistics
Microsoft Office
Analysis skills
Organisational skills
Communication skills

Full job description

About Turnpower Services

Turnpower Services is a leading property maintenance company, providing responsive and planned maintenance solutions to clients across the UK. We are committed to delivering high-quality service, ensuring that our clients receive efficient, reliable, and professional support for all their property maintenance needs.

Job Overview

Contract Type: Temporary Maternity Cover

We are looking for an organised and proactive Helpdesk Scheduler to join our team on a temporary maternity cover contract. This is a fast-paced role that plays a key part in ensuring maintenance works are scheduled efficiently and customer service levels are maintained to a high standard.

The successful candidate will be responsible for coordinating engineers' diaries, managing incoming service requests, liaising with clients and subcontractors, and ensuring jobs are completed within agreed service level agreements (SLAs).

Responsibilities

Coordinate and schedule reactive maintenance works, planned preventative maintenance (PPM) visits, and quotations, ensuring client service level agreements (SLAs) are met.
Reallocate and reschedule incomplete works to ensure timely completion and minimise service disruption.
Monitor engineer attendance and mobilisation each morning, ensuring engineers are en route to or attending their first appointment, and communicate any absences or delays that may impact service delivery to clients.
Provide clients with regular work-in-progress (WIP) reports and updates on outstanding works in line with agreed reporting deadlines.
Attend client meetings as required to provide operational updates and support service delivery.
Maintain engineer diaries, ensuring workloads are fully optimised and scheduled in advance where possible.
Monitor engineer workloads and resource allocation to ensure efficient utilisation and productivity.
Manage the Helpdesk mailbox, responding to and actioning all incoming enquiries, including job requests, client queries, complaints, quotation approvals, and general correspondence.
Handle inbound telephone calls from clients, engineers, subcontractors, suppliers, and internal departments, ensuring all queries are resolved professionally and promptly.
Maintain accurate job records by updating systems with information received from clients, subcontractors, suppliers, and engineers.
Liaise with suppliers to source and order materials for planned works, ensuring timely delivery to site and minimising the risk of aborted or revisited appointments.
Support the Accounts Team by assisting with invoice-related queries and liaising with subcontractors and suppliers to resolve discrepancies.
Raise and manage purchase order uplift requests as required in conjunction with the Accounts Team.
Communicate compliance-related issues identified during PPM visits, particularly relating to fire alarm and sprinkler systems, ensuring clients are informed and appropriate remedial actions are agreed.
Manage contractor permit portals, ensuring company insurance documentation, RAMS, and contact information are current to prevent failed visits and access delays.
Conduct daily diary audits to verify that permit applications have been submitted correctly, appointment details are accurate, and all necessary materials are available for scheduled works.
Provide operational support during periods of annual leave, sickness absence, or increased workload, including assistance with scheduling, travel planning, and resource coordination.

Skills & Competencies

Excellent organisational and planning skills.
Strong communication and customer service abilities.
Good analytical and problem-solving skills.
Ability to prioritise workloads in a fast-paced environment.
Ability to build effective relationships with clients, engineers, suppliers, and subcontractors.

This role requires you to attend our office 5 days a week.

Salary: £29k - £32k depending on experience

Hours: 8:00am - 5:00pm, Monday to Friday

Contract Type: Temporary Maternity Cover

At Turnpower Services, we are committed to promoting equality, diversity, and inclusion. We welcome applications from individuals from all backgrounds. If you are interested in this role and believe you have the qualities and experience to succeed, we encourage you to apply. We are committed to ensuring that all applications are considered fairly and based on merit, skills, and suitability for the position.

Pay: £29,000.00-£32,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

scheduler jobs in stourbridge

Helpdesk Scheduler

Certification Auditing Scheduler

Helpdesk Scheduler

Scheduler

Scheduler

HHSRS Scheduler (Maternity Cover)

Service Coordinator / Scheduler

On-Site staffing Coordinator & Analyst PART TIME

Master Scheduler

Scheduler

Service Scheduler

Project Controller / Project Scheduler - Birmingham

Construction Scheduler

Manufacturing Production Scheduler

Care Coordinator

Regional Planner

Electrician

Planner

AI Data Engineer

Senior Airflow/ Cloud Engineer (Workload Automation)

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