Housing association Work, Jobs in Stratfield Saye, Ham (with Salaries)

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Resident Liaison Officer
Milestone West —Basingstoke
- £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Housing Officer
Rushmoor Borough Council —Farnborough
- £40,777 - £47,181 a year
- Call to connect
- Hybrid work
- Negotiation
9d
Housing Income Recovery Officer
Reading Borough Council —Reading
- £32,061 - £36,363 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Resident Liaison Officer
United Infrastructure —Thatcham
- Full-time
Quick apply
Resident Liaison Officer
Wates —Winchester
- Customer service
- Communication skills
5d
Part Time Development Manager
Churchill Retirement PLC —Reading
- £17,857 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
2d
Supported Housing Officer
Launchpad —Reading
- £25,373 a year
- Full-time
- Microsoft Outlook
- University
- Annual leave
1d
VacancyTitle: Community Safeguarding Manager
WJP Floyd for Poplar HARCA —George Green
- £56,436 - £59,574 a year
- Full-time
- Annual leave
- Employee assistance programme
8d
Team Leader
Two Saints —Wokingham
- £22,640 - £23,980 a month
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Service Charge Advisor
Soha Housing Limited —Didcot
- £36,500 a year
- Full-time
- Administrative experience
- Analysis skills
- Organisational skills
Quick apply
8d
Property Manager - Market Rent
SNG (Sovereign Network Group) —Greenham
- £36,000 - £43,000 a year
- Full-time
- Hybrid work
- Customer service
- Contracts
- Time management
9d
Case Team lead – Damp & Mould
A2Dominion Group —Staines-upon-Thames
- £46,144 - £55,859 a year
- Continuous improvement
- Leadership
- Communication skills
- Employee discount
Quick apply
4d
Homeless Recovery Worker Assistant
Two Saints —Newbury
- £24,627 - £25,070 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Housing Allocations Officer
Runnymede —Addlestone
- £30,646 - £37,589 a year
- Hybrid work
- Microsoft Office
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
3d
Assistant Director of Property Operations
Red Kite Community Housing —High Wycombe
- £100,858 a year
- Full-time
- Maintenance
4d
Support Assistant
The Riverside Group —High Wycombe
- £26,227.50 a year
- Weekend availability
- Administrative experience
- IT
8d
Housing Officer Rental Income
Soha Housing Limited —Didcot
- £36,445 a year
- Full-time
Quick apply
8d
Lodge Manager
Churchill Retirement PLC —Sunningdale
- £14,285.71 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
Homeless Recovery Worker
Two Saints —Newbury
- £25,974 - £26,474 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Voids Supervisor
A2Dominion Group —Staines-upon-Thames
- £58,714 - £71,075 a year
- Data analysis skills
- Quality control
- Construction
- Employee discount
Quick apply
4d

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Resident Liaison Officer

Milestone West
Basingstoke

Quick apply

Job details

Permanent | Full-time
£32,000 a year
3 days ago

Benefits

Company pension
Company events

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
Driving

Full job description

Summary of Role:

Based in Basingstoke but covering the Wiltshire / Berkshire / Oxfordshire areas.

You will be required to engage, build, and maintain excellent professional relationships with the residents and clients to optimise our service and reputation. To ensure that any complaints and issues are resolved effectively and efficiently. To drive continuous improvement in relation to the service we provide during the work programme.

Responsible for ensuring that a professional and effective liaison service is delivered to Milestone customers. You will be site-based acting as the first point of contact for residents. To also act as the vital link between Milestone and the resident and be accountable for all aspects of communication with residents before, during and completion of the improvement works.

Key Tasks:

· Make initial contact with Residents

· Visit Residents with relevant choices and ensure all resident choices are input onto our system

· Collect and collate Resident information (profiles and choices) and input onto our system

· Undertake conditions survey of properties prior to works being undertaken and input onto

Our system

· Build good working relationship between Client and Residents

· Arrange access for Design team and supply chain partners

· Prepare and issue notification letters to the Residents in accordance with “Better Letters” and input

onto our system

· To assist in the production and distribution to all residents of Resident Consultation meeting minutes

· Ensure and maintain a safe environment for Residents

· Check and ensure essential services are available at the end of working day

· Communicate with Residents throughout works programme

· Maintain an up-to-date register of Residents where visits should not be made alone

· To respond to verbal and written enquiries. Manage and maintain the Resident Complaint File, and to

ensure all enquiries /complaints are dealt with in a reasonable agreed timeframe to the satisfaction of

the resident

· Provide ideas for improvement to the contracts or site manager to review

· Assist in the production of Residents’ Newsletters

· Attend Residents’ evening, daytime meetings as and when required and provide minutes

· Assist in the organising of Residents’ Open Day

· Manage and maintain Residents’ Respite Facility

· Prepare information for inclusion in the site monthly report

· Liaise with Haringey project manager and site manager of Practical Completion · To assist, alongside the Tenant Resident Association representatives, the Leaseholders invite to the Practical completion meeting · Carry out Resident Satisfaction Survey, and coordinate Residents’ Handover Pack

Skills / Attributes:

Excellent customer service skills
Some experience in QHSE Standards.
Knowledge to support the Social Housing industry.
Previous experience of working to fast paced programs.
Proficient in Excel, Word, Outlook.
Be a good team player & manage time efficiently.
Full driving licence required - Van and Fuel Card Provided

Relevant Job Experience:

Computer literate with a good knowledge of Microsoft Excel, Word, Outlook
Knowledge of fast paced programmes

Special Conditions:

This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the company to reflect changes in the post holders role and/or needs of the business.

Job Types: Full-time, Permanent

Pay: £32,000.00 per year

Benefits:

Company events
Company pension

Application question(s):

Do you have experience in Social Housing?
Do you have a full UK driving licence?
Are you IT literate?

Work Location: In person

Quick apply

Refine Your Search

housing association jobs in stratfield saye, ham

Resident Liaison Officer

Housing Officer

Housing Income Recovery Officer

Resident Liaison Officer

Resident Liaison Officer

Part Time Development Manager

Supported Housing Officer

VacancyTitle: Community Safeguarding Manager

Team Leader

Service Charge Advisor

Property Manager - Market Rent

Case Team lead – Damp & Mould

Homeless Recovery Worker Assistant

Housing Allocations Officer

Assistant Director of Property Operations

Support Assistant

Housing Officer Rental Income

Lodge Manager

Homeless Recovery Worker

Voids Supervisor

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