Support officer Work, Jobs in Strathtay, Pkn (with Salaries)

Customer Service Coordinator
Cairnview Windows & Doors Ltd —Perth
- £29,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
12d
Support Officer
Perth & Kinross Council —Perth
- £34,424 - £37,784 a year
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
3d
Support Officer - Early Intervention and Access Team, Almondbank House, Perth
Perth and Kinross Council —Perth
- £34,424 - £37,784 a year
- Military
- Microsoft Office
- Administrative experience
- Annual leave
4d
Locality Co-ordinator (Inclusion), 2 High Street, Perth
Perth and Kinross Council —Perth
- £64,659 a year
- Military
- Team management
- Travel
- Annual leave
Senior Housing Officer
Pinnacle Group —Leuchars
- £32,960 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Business Management Officer
Perth & Kinross Council —Perth
- £31,759 - £34,011 a year
- Full-time
- Management
- Administrative experience
- IT
Assistant Maintenance Officer
Capability Scotland —Perth
- £12.71 an hour
- Temporary
- Heavy lifting
- Microsoft Office
- IT
- Employee discount
- Referral programme
Quick apply
Business Management Officer, Perth High School
Perth and Kinross Council —Perth
- £31,759 - £34,011 a year
- Management
- Military
- Administrative experience
- Annual leave
Service Admin Assistant
British Red Cross —Dundee
- £24,479 - £24,809 a year
- Microsoft Outlook
- Customer service
- Communication skills
- Annual leave
4d
Social Care Officer, Blairgowrie Day Opportunities
Perth and Kinross Council —Blairgowrie
- £28,812 - £31,346 a year
- Military
- Travel
- Annual leave
Personal Assistant, 2 High Street
Perth & Kinross Council —Perth
- £28,812 - £31,346 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Work from home
2d
Societies Officer
Dundee University Students Association —Dundee
- £27,346 a year
- Overtime
- Microsoft Office
- Supervising experience
- University
- Employee discount
Quick apply
Personal Assistant, 2 High Street, Perth
Perth and Kinross Council —Perth
- £28,812 - £31,346 a year
- Hybrid work
- Customer service
- Military
- Microsoft Office
- Annual leave
2d
Project and Administration Officer
Cake or Dice CIC —Dundee
- £13.45 an hour
- Part-time
- Hybrid work
- Flexitime
- Work from home
Quick apply
1d
Senior Social Care Officer - SHINE, REACH Lewis Place
Perth and Kinross Council —Perth
- £19,155 - £21,126 a year
- Military
- Travel
- Annual leave
5d
Business Improvement Officer
Caledonia Housing Association —Dundee
- £39,190 - £46,009 a year
- Monday to Friday
- Hybrid work
- Data analysis skills
- Analysis skills
- Project management
- Annual leave
Senior Clerical Assistant, HMP Perth
Perth and Kinross Council —Perth
- £27,010 - £28,455 a year
- Microsoft Excel
- Military
- Computer literacy
- Annual leave
3d
Projects Officer
Dundee City Council —Dundee
- £34,553 - £39,859 a year
- Call to connect
- Analysis skills
- Project management
- IT
2d
Social Worker, Almondbank House
Perth & Kinross Council —Perth
- £47,601 - £50,773 a year
- Full-time
- Hybrid work
- Computer literacy
- Presentation skills
- Travel
- Work from home
1d
Local Development Officer
Fife Council —Fife
- £43,437.09 - £47,604.34 a year
- Part-time
- Hybrid work
- Project management
- Travel
- Communication skills
- Employee discount
2d

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Customer Service Coordinator

Cairnview Windows & Doors Ltd
Perth

Quick apply

Job details

Permanent | Full-time
£29,000 - £32,000 a year
12 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Sales
Customer service
Organisational skills
IT

Full job description

Company Overview

Cairnview Windows & Doors is a proud, female-led family business built on honesty, integrity and genuine care for our customers.

We have grown through our reputation for quality, craftsmanship and personal service, and we are now entering an exciting period of planned growth.

As part of this growth, we are looking for an experienced Customer Service Co-ordinator to take ownership of the customer journey from handover through to completion.

We are looking for the right person to join our team, who can quickly become confident in processes, work confidently and independently, and bring a genuinely high standard of customer care, organisation and attention to detail to the role.

What the role involves

You will take ownership of the customer journey once the sales and survey stages are complete, working closely with our Operations Manager, Procurement Officer, Installation Manager and fitting teams to keep each job moving smoothly.

Your responsibilities will include:

Scheduling installations in advance and maintaining clear visibility of whether jobs are ready to install
Liaising with procurement regarding lead times, delays and order updates
Keeping customers proactively informed throughout their journey
Owning the service call process from initial logging through to resolution
Providing aftercare that leaves customers feeling genuinely supported
Managing completion paperwork, payment reminders and job close-out
Ensuring our CRM system, AdminBase, is accurate, up to date and easy for others to follow
Contributing to weekly operational reporting and highlighting risks or delays early
Preparing clear handovers so weekend staff can manage ongoing customer enquiries confidently

Who we’re looking for

At Cairnview, how someone works is just as important as the experience they bring.

We are looking for someone who shares our values of being honest and transparent, putting customers at the heart of every decision, and maintaining high standards of quality and service.

As a family-run business, we also care deeply about the reputation and legacy we are building for the future. We need someone who takes pride in doing things properly, communicates openly, supports their colleagues and takes ownership of delivering the right outcome for every customer.

This role would suit someone who is already comfortable managing a busy and varied workload and who can take ownership without needing constant direction.

Ideally, you will bring:

Experience in scheduling, operations coordination or customer service, ideally gained within construction, home improvements or another service-based environment
The confidence to work independently and take ownership of your responsibilities
Excellent organisational skills, with the ability to manage several enquiries and actions without things slipping
Confidence using IT systems and job management software
Experience using AdminBase or a similar system would be an advantage
A warm and professional communication style that builds trust with customers and colleagues
A proactive approach, with the confidence to raise risks, delays or concerns early
Good attention to detail and a commitment to keeping records clear and accurate

Hours and flexibility

This is a full-time, permanent position working 37.5 hours per week, Monday to Friday.

The role is based fully at our office at Scone Airport, Perth. Hybrid or remote working is not available for this position.

What we offer

A varied and meaningful role where you can make a genuine difference
Supportive training to help you become confident in our products and systems
A friendly, collaborative and close-knit working environment
A competitive salary based on experience
Company pension
Employee discount on company products
Free on-site parking

If you take real pride in looking after customers, enjoy keeping things organised and want to bring your experience to a growing family-run business, we would love to hear from you.

Important information before applying

The role is based at our office at Scone Airport, Perth
The position is 100% office-based
You must have access to a vehicle, as public transport to our location is limited
This is a full-time, permanent position
Applicants must have the right to work in the United Kingdom

Pay: £29,000.00-£32,000.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Application question(s):

Can you reliably travel to our office at Scone Airport, Perth, each day, and do you have access to a vehicle?

Experience:

Customer Service: 3 years (required)
Administration: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

support officer jobs in strathtay, pkn

Customer Service Coordinator

Support Officer

Support Officer - Early Intervention and Access Team, Almondbank House, Perth

Locality Co-ordinator (Inclusion), 2 High Street, Perth

Senior Housing Officer

Business Management Officer

Assistant Maintenance Officer

Business Management Officer, Perth High School

Service Admin Assistant

Social Care Officer, Blairgowrie Day Opportunities

Personal Assistant, 2 High Street

Societies Officer

Personal Assistant, 2 High Street, Perth

Project and Administration Officer

Senior Social Care Officer - SHINE, REACH Lewis Place

Business Improvement Officer

Senior Clerical Assistant, HMP Perth

Projects Officer

Social Worker, Almondbank House

Local Development Officer

I want to receive the latest job alerts for support officer in strathtay, pkn

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