Join us and help deliver the exceptional, every day.
Hourly Pay: £13.97
Hours: 42 Hours Per Week, including weekends
Shift Pattern: 4 on 4 off
Contract Type: Permanent
Type of Employment: Full Time
Location: Clarks Village, Farm Road, Street, Somerset, England, BA16 0BB
About the Role:
Mitie is seeking a proactive and dedicated Cleaning Supervisor to lead our cleaning operations at Clarks Village, a vibrant retail destination in Somerset. This is a key role ensuring the highest standards of cleanliness, customer service, and team coordination across the site.
Key Responsibilities:
- Conduct scheduled routine inspections to maintain cleanliness and hygiene across the site.
- Create and manage daily cleaning schedules for the team, ensuring efficient coverage of all areas.
- Lead and support the daily operations of the cleaning team, fostering a positive and productive work environment.
- Produce accurate reports and documentation related to cleaning standards, incidents, and team performance.
- Patrol mall areas to ensure standards are upheld and respond promptly to any issues.
- Communicate effectively with team members, site management, and external contractors.
- Deliver a high standard of customer service, acting as a visible and approachable presence on site.
- Liaise with contractors and other service providers to coordinate cleaning-related tasks and resolve issues.
What We're Looking For:
- Previous supervisory experience in a cleaning or facilities management role.
- Strong leadership and organisational skills.
- Excellent communication and interpersonal abilities.
- A proactive approach to problem-solving and team management.
- Commitment to maintaining high standards of cleanliness and customer service.
- Flexibility to work varied shifts including weekends and public holidays.
The ideal candidate for this position will be punctual, maintain high standards of personal hygiene and appearance, and be able to communicate and read basic English. You must have the Right to Work in the UK.
While experience in cleaning is desirable, it is not essential—full training will be provided. A flexible approach to the role is important, as duties may vary day to day.
We're looking for someone who is open, honest, self-driven, and determined. You should be reliable, hardworking, and demonstrate a professional attitude at all times.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie's 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us.
Does this look like the role for you? Apply now.
Together our diversity makes us stronger.
