Housing officer Work, Jobs in Stroud, Gls (with Salaries)

Housing Income Officer
Bromford —South Gloucestershire
- £34,035.77 a year
- Hybrid work
- Employee assistance programme
- Sick pay
2d
Senior Independent Living Officer
Stroud District Council —Stroud
- £39,152 a year
- Full-time
- Hybrid work
12d
Housing Solutions - Homelessness and Accommodation Officer
PublicaGroup —Cirencester
- £33,341 - £34,799 a year
- Hybrid work
- Driving
- IT
- Communication skills
- Annual leave
- Employee assistance programme
8d
Housing & Compliance Officer
BRC Jobs —Bristol
- £26,320.00 - £31,155.54 a year
- Full-time
- Administrative experience
- Driving
- IT
Quick apply
Private Sector Housing Officer
Gloucestershire County Council —Gloucester
- £33,143 - £39,862 a year
- Hybrid work
- English
- Communication skills
9d
Income Officer
Bromford —South Gloucestershire
- £34,035.77 a year
- Full-time
- Hybrid work
- Employee assistance programme
- Sick pay
20h
Housing Assistant
Pinnacle Group —Donnington
- £26,227.50 a year
- Monday to Friday
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
11d
Housing Contracts Assistant (Temporary)
Stroud District Council —Stroud
- £28,598 a year
- Temporary
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Data analysis skills
Regulatory Support Officer
PublicaGroup —Cirencester
- £27,801 - £28,882 a year
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
1d
Business Support Officer
Gloucestershire County Council —Gloucester
- £30,518 - £32,597 a year
- English
- Organisational skills
- Communication skills
9d
Tenancy Officer
BRC Jobs —Bristol
- £17.21 an hour
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
1d
Investigation and Enforcement Officer (Renters Rights)
PublicaGroupWODC —Cirencester
- £35,611 a year
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
8d
Investigation and Enforcement Officer (Renters Rights)
PublicaGroupFODDC —Cirencester
- £35,611 a year
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
8d
Customer Feedback Officer
BRC Jobs —Bristol
- £30,015 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
1d
Investigation and Enforcement Officer (Renters Rights)
PublicaGroupCDC —Cirencester
- £35,611 a year
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
11d
Investigation and Enforcement Officer (Renters Rights)
PublicaGroup —Cirencester
- £35,611 a year
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
8d
Retirement Housing Officer (Ledbury)
Platform Housing —Ledbury
- £17.47 an hour
- Travel
- Annual leave
- Employee assistance programme
8d
Partnerships Officer
GreenSquareAccord —Chippenham
- £27,000 a year
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
18h
Housing Supervisor - Neighbourhood Warden
Swindon Borough Council —Swindon
- £37,280 a year
- Full-time
- Hybrid work
- English
- Travel
- Leadership
Quick apply
5d
Senior Contracts Officer
Swindon Borough Council —Swindon
- £36,363 a year
- Full-time
- English
- Analysis skills
- No degree
Quick apply
3d

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Housing Income Officer

Bromford -
South Gloucestershire

Apply Now

Job details

Permanent
£34,035.77 a year
2 days ago

Benefits

Company pension
Employee assistance programme
Sick pay

Qualifications

Driving Licence

Full job description

Location South Gloucestershire

Published

2 days ago

Closing

in 12 days

This is a permanent, full time vacancy.

About the role

Contract: Permanent, Full-time
Workstyle: Roaming - a mix of homeworking, office, and customer home visits
Operational base: South Gloucestershire, including Bristol
Closing date: Thursday 16 July 2026

Are you an experienced income specialist ready to hit the ground running?

We’re looking for someone who knows the ropes when it comes to income recovery, tenancy sustainment, and supporting customers through complex financial challenges. If you’re confident in your knowledge of housing law, benefits, and court processes — and you’re passionate about making a difference — this could be the role for you.

At Bromford, we believe in homes that enable people to thrive. As an income management officer, you’ll be a key part of that mission — supporting customers to manage their rent, maximise their income, and stay securely housed.

What you’ll be doing:

Managing a defined patch of customer accounts, with a focus on early intervention and sustainable outcomes
Providing tailored advice on benefits, budgeting, and income maximisation
Taking proactive steps to recover rent arrears and meet performance targets
Preparing and presenting cases in court, with confidence in legal processes and documentation
Using data and insight to inform your approach and continuously improve results
Working closely with colleagues across housing, support, and external agencies
Supporting vulnerable customers with empathy and professionalism, even in challenging situations

What we’re looking for:

Proven experience in income recovery or tenancy sustainment within social housing
A confident communicator who can work autonomously and solve problems effectively, using tenacity, a fair but firm approach, and empathy
Someone who’s target-driven but always customer-focused
A self-starter who thrives in a fast-paced, mobile role
Knowledge of welfare benefits, housing legislation, and court procedures
Comfortable using housing systems and Microsoft tools, with a strong eye for detail and data accuracy
A full UK driving licence is essential, as this is a roaming role involving home working, office, and home visits
Able to complete an enhanced DBS check

You'll need the confidence to make sound decisions, manage challenging conversations, and support customers to improve their financial wellbeing.

Closing Date: Thursday 16 2026. Interviews will take place at our office in Chipping Sodbury.

Please note: Depending on the volume of applications we receive, we may close this advert earlier than the stated closing date. We encourage you to apply as soon as possible to avoid disappointment.

What we offer

Flexible and hybrid working; many roles support working across our main locations and home

Performance related pay based on shared success

A choice of pension schemes with employer contributions of up to 10%

Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family

Generous holiday, occupational sick pay and paid family leave

Annual allowance of £500 to spend on benefits of your choosing, including healthcare plans, dental care, gym membership and much more

Attractive career development opportunities

About us

We’re Bromford Flagship LiveWest (BFL), a place-based affordable housing provider supporting almost 300,000 customers across the southwest, central and east of England.

Our purpose is simple and honest: we invest in homes and relationships so that people can thrive. As the UK’s largest provider of new affordable homes, we deliver over 3,000 new homes each year—helping to meet growing demand and build stronger communities.

Why our work matters
The need for safe, affordable housing has never been greater. Rising costs, growing inequality and increasing homelessness are making it harder for people to buy or rent a home. Strong housing associations like BFL play a vital role in providing quality homes and creating opportunities for a better future.

Through place-based working, our teams build progress from the ground up. You’ll find us at the heart of the communities we serve—strengthening neighbourhood relationships, responding quickly to changing needs and planning for the long term.

We’re also a place where people can grow. We give our colleagues the tools and opportunities to build meaningful careers, develop future-ready skills and perform at their best, all within a supportive and inclusive culture guided by our values.

We’re a place for people determined to make a difference.

Bromford Flagship LiveWest. A place to make your own.

Our commitment to equality, diversity and inclusion

We’re proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive.

We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.

We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA+ community.

Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.

Apply Now

Refine Your Search

housing officer jobs in stroud, gls

Housing Income Officer

Senior Independent Living Officer

Housing Solutions - Homelessness and Accommodation Officer

Housing & Compliance Officer

Private Sector Housing Officer

Income Officer

Housing Assistant

Housing Contracts Assistant (Temporary)

Regulatory Support Officer

Business Support Officer

Tenancy Officer

Investigation and Enforcement Officer (Renters Rights)

Investigation and Enforcement Officer (Renters Rights)

Customer Feedback Officer

Investigation and Enforcement Officer (Renters Rights)

Investigation and Enforcement Officer (Renters Rights)

Retirement Housing Officer (Ledbury)

Partnerships Officer

Housing Supervisor - Neighbourhood Warden

Senior Contracts Officer

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