Apply before
07/07/2026, 23:55
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Reference number
964
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London weighting allowance (Per Annum)
£4,218
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SPOT Rate 1
£73,767
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Role grade
G2
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Contract type
Permanent, Loan, Secondment
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Length of employment
24 months
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Please note that the Length of Employment does not include those hired on Permanent contracts.
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Command
National Economic Crime Centre (NECC)
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Business Area
Operational Response, Coordination and Allocation (ORCA)
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Type of role
Business Management and Improvement, Governance, Intelligence, Policing, Policy, Project Delivery, Senior Leadership
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Working pattern
Full time, Part time, Flexible Working, Job share
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Number of roles available
1
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Deputy Head of Operations
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Location(s)
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Birmingham, Bristol, London, Warrington
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About the Role
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Information about the Command
Economic crime affects more UK citizens, more often, than any other criminal threat to our national security. It undermines the integrity of the UK economy, our global reputation as a global financial centre. Finances are integral to trade and investment, and the ease of doing business is vital for our prosperity. However, our open financial systems and strong economy continue to be exploited by those seeking to generate, move and invest criminal money, from street cash up to the proceeds of the highest levels of bribery and corruption. The National Economic Crime Command consists of three cross-functions that operate independently from one another: the National Economic Crime Centre (NECC), the United Kingdom Financial Intelligence Unit (UKFIU) and the Proceeds of Crime Centre (PoCC).
The NECC brings together law enforcement agencies, government departments, regulatory bodies and the private sector, with a shared objective of driving down economic crime in the UK. From targeting corrupt elites to tackling fraud, our work is high profile and focused on the highest harms to protect the most vulnerable.
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Information about the Business Area
Drive operational outcomes across the system aligned to agreed Threat Lead priorities, utilising capabilities & capacity across the system to ensure high priority opportunities reduce harm and protect the public are maximised.
The teams build & maintain exceptional working relationships with key operational partners across the system and leverage them to maximise delivery and understanding of threat.
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Role Summary
The role available is an exciting opportunity for a motivated, hardworking and self-starting leader to join ORCA, as NPCC lead for Operational MACHINIZE, targeting the illicit finance threat from cash-intensive businesses on the high street. We are looking for someone with significant policing experience who can build strong working relationships across agencies, and build the policing capability to deliver against this threat.
Diverse perspectives and experiences are critical to our success. We welcome applications from all people and backgrounds with the experience/skills needed to perform our roles. We look forward to receiving your application.
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Role Description
Operational Response and Co-ordination Allocation (ORCA) Team is a multi-agency team within the NECC, comprising of staff from the National Crime Agency, City of London Police, Financial Conduct Authority and other national agencies. the operational coordination arm of the National Economic Crime Centre (NECC), leading the UK law enforcement response to economic threats. The team leads on national projects and intensifications, driving the whole system PURSUE response to fraud and illicit finance, aligned to NCA Threat Lead priorities. We leverage capabilities and capacity across the system to ensure high priority opportunities to reduce harm and protect the public are maximised, through exceptional working relationships with key policing and operational partners across the economic crime system. We manage the NECC referrals process, placing economic crime cases with the appropriate agencies and coordinating a whole system / multi-agency approach.
We are looking for an experienced law enforcement professional, with a strong policing background, to act as the National Police Chiefs' Council (NPCC) MACHINIZE taskforce lead embedded in the NECC ORCA Operational Coordination Cell. You will be the primary point of contact for the NPCC taskforces, assisting them to meet the strategic delivery objectives by assisting with design and delivery. You will oversee NPCC taskforce reporting and act as the conduit between NPCC, NCA and Home Office. You will be responsible for governance and upwards reporting into Illicit Finance governance and the Economic Crime Policing Board. You will also play a central role in the design and implementation of the MACHINIZE intelligence cell.
The job holder will be expected to undertake frequent travel to London in order to fulfil year-round engagement with the Coordination Cell dependent on business and service needs
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Duties and Responsibilities
Lead the response and drive operational outcomes Co-ordinate an effective system response to the threat, working across key stakeholders in NPCC, NCA, HMG and wider Law Enforcement to deliver sustained impact to the threat. Co-ordination of multi-disciplinary taskforces to deliver a whole-system response, ensuring good practice and lessons learned are communicated to relevant law enforcement agencies.
Subject Matter Expertise Deploying subject matter expertise and representing the NECC at multi-agency meetings and strategic forums, understanding the strategic intelligence picture; the political context; being up to date on on-going 4P work across the team.
Co-ordinating strategic alignment Ownership and delivery of specific Economic Crime strategies and projects, and ensuring the operational direction across law enforcement aligns with the strategy
Leading the whole team Lead the team supporting the business through policy and strategic development business planning, performance, service delivery or governance. Promoting high performance and adherence to corporate values. To manage issues relating to the performance and conduct of officers. Provides visible leadership in the MACHINIZE Operational Co-ordination Cell
Lead Intensifications (ORCA) Lead intensifications delivering coordinated national operational activity against the illicit finance threat, working with a range of local, regional and national partners to degrade the threat
Lead on building effective internal and partner relations Lead on building effective working relationships with internal and external stakeholders to transform the performance reporting framework so it measures the effort and impact of the new strategic approach. Lead on high level senior engagements and develop relationships, both internally and externally, deliver the NECC priorities and commitments within these strategies.
Briefing Briefing NCA seniors for engagement with Ministers, senior officials, international and domestic partners, and media on both the threat and our response.
Manage and oversee financial & budget control Manage resources effectively and oversee control of MACHINIZE taskforce budget and financial reporting into appropriate governance mechanisms
Oversight of quality written outputs Managing and clearing written outputs including internal and external briefings, strategic and tactical papers, and handling media enquiries
Support Senior Management Contribute to the delivery of an effective and efficient departmental service deputising for the Heads of departments where appropriate. Proactively identifying areas for improvement in the system and driving forward change.
Manage Organisational Change By leading projects, programmes, departmental campaigns and ensuring performance levels are monitored and reported against target and plan. Whilst also, managing organisational change and effectively plan, implement and communicate changes with stakeholders.
Information Management Oversee the quality, secure handling and dissemination of data/information, in line with Agency policy.
Recruitment Management Lead recruitment on required posts working within host forces to create three operational teams across the UK
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Person Specification
Skills, Knowledge & Experience Description
Leading and Managing a Team Has led people and managed resources, while overseeing and supporting large operational teams to maximise service delivery.
Communication Conveys information clearly and effectively through the written and verbal communication.
Risk Management Balances priorities across managing operations, finances, risks, experimentation and resources. Has the ability to support the business in identifying, managing and reporting on risk
Relationship Management Develops and maintains positive relationships with internal and/or external stakeholders in order to achieve stakeholder needs and business objectives.
Collaboration Works effectively with others and is inclusive of their ideas - sharing knowledge, expertise and experience to meet shared objectives.
Stakeholder Analysis Identifies the individuals or groups with an interest or role in the outcome, ensuring variety and diversity of opinion.
Manages Resources Effectively manages demand on a service or team - planning and allocating the resource to deliver a high level of service and value for money and meet changing business and environmental needs.
Strategic Thinking Aligns initiatives and practices with the overall strategic goals and objectives of an organisation. Anticipates future needs, identifies opportunities, and develops innovative and forward-thinking strategies that contribute to organisational success.
Report Writing & drafting skills Ability to write professional reports at an appropriate level, for a variety of audiences up to Director General, as well as other Government departments.
Corporate Governance Understanding of departmental policy and legislation guidance, and how principles of good governance can be applied.
Business Awareness Maintains expertise of the business environment, industry practices and specific customer organisation factors.
Presentation Skills Ability to represent the department or agency at internal and external forums as well as government/partner working groups/meetings
Decision Making Effective decision making with accountability for decisions made
Project Management Oversee the delivery of specific projects designed to impact the threat, holding stakeholders to account, and delivering value for money.
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Essential Criteria
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You must meet the essential criteria and evidence this within your application to be considered for the role.
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Entry Requirements
The essential criteria will be assessing: Significant demonstrable experience in operational and/or strategic policing environments
You are required to evidence this criteria on your CV. Please note, the pass score for the CV is a 4 to meet the essential criteria. Should candidates not achieve this score, the rest of their application will not be assessed.
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Any applications from candidates not meeting this eligibility criteria will not progress.
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Desirable Criteria
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Desirable criteria are only used for assessment in the event of a tie break.
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Experience in Project Management is desirable
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Salary
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Allowances are reviewed annually and may be increased, decreased or removed.
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All salary offers will be made in line with Remuneration Policy.
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Roles based in London will receive an additional London Weighting (Per Annum) of £4,218
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Operational Role Salary Information
This role attracts a SPOT Rate salary. SPOT Rate offers a progressive increase in pay to reflect the skills and experience of the officer.
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Benefits
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All NCA employees are members of the UK Civil Service and eligible for the Civil Service pension scheme, alongside your salary the NCA contributes £21,370. Further information on the benefits of the scheme is available on the Civil Service Pension Website.
New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays.
If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).
Other benefits include:
Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements)
Family friendly policies, notably above the statutory minimum
Learning and Development opportunities
Interest free loans and advances, including season tickets, childcare and rental deposits
Housing schemes - Key Worker status
Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway | Edenred and Blue Light Card schemes.
Staff support groups/networks
Sports and social activities, including membership to the Civil Service Sports Council (CSSC)
Further information is available on the NCA Website.
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Selection Process Details
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This vacancy is using the Success Profiles framework and will assess using the following criteria: Behaviours, Experience, Technical Skills
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Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
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How we will assess you
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Your application will be assessed against the following:
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Technical - this will be assessed by 250 word examples on:
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Experience of leading teams to deliver projects building law enforcement capability to tackle priority threats (Lead Criteria)
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Knowledge of the unique powers and capabilities of law enforcement and government agencies and how these can be used to deliver against the economic crime threat
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Ability to build and maintain strong relationships with law enforcement and wider governmental stakeholders and use these to impact against priority threats
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Experience - This will be assessed:
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CV
Please include your full career history, training, qualifications, key responsibilities, and achievements. Explain any employment gaps in the last two years. Ensure all accreditation dates are accurate.
Details of what is expected within your CV are as follows: Please evidence your work experience to demonstrate significant experience in operational and/or strategic policing environments; as listed under the essential criteria section of the advert.
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A panel will assess how well your application demonstrates the requirements outlined above.
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Longlist
In the event of a high number of applications, we may operate a longlist. Applicants will need to meet the minimum pass mark for the lead criteria.
- Experience of leading teams to deliver projects building law enforcement capability to tackle priority threats (Lead Criteria) .
Candidates who do not meet the minimum pass mark for the lead criteria will not progress to having their other criteria assessed. Applications must meet the minimum criteria to be progressed to the assessment stage.
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You will receive an acknowledgement once your application is submitted.
We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.
Scores will be provided but further feedback will not be available at this stage.
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For guidance on the application process, visit:
NCA Applying and Onboarding
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Assessment 1
The format of this assessment will be Interview which will be tested on the criteria listed in the Success Profiles at Assessment section.
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Success Profiles at Assessment
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Behaviours
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Leadership
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Working Together
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Making Effective Decisions
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Technical
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Experience of leading teams to deliver projects building law enforcement capability to tackle priority threats (Lead Criteria)
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Knowledge of the unique powers and capabilities of law enforcement and government agencies and how these can be used to deliver against the economic crime threat
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Assessment Outcome
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Outcomes will be communicated via the NCA recruitment portal.
If successful but no role is immediately available, you may be placed on a reserve list for 12 months.
Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.
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In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order:
Lead criteria (behaviours/technical/experience)
If still tied, desirable criteria will be assessed (if advertised)
If still tied, application sift scores will be used
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Feedback is provided only to those who attend an assessment.
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You will be subject to vetting and pre-employment checks before appointment.
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Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records.
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We encourage all candidates to visit the NCA Careers Page for more information.
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Eligibility, Pre-Employment Check and Vetting
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Please see the NCA T&Cs and Privacy Policy (pdf) for details on how your data is handled.
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If you are an internal candidate who has passed interview but is undergoing an internal investigation or have a written warning in place preventing a post move you may not be able to be posted until this investigation is concluded or restriction lifted.
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Nationality Requirements
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This role is broadly open to the following groups:
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- UK nationals or dual nationals, where one component is British
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- Nationals of the Republic of Ireland
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- Nationals of Commonwealth countries who have the right to work in the UK
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- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
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- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre- settled status under the European Union Settlement Scheme (EUSS)
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- Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
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- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
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Further information on nationality requirements
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You will be required to participate in digital right to work and address checks as part of the recruitment process.
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Security and Vetting
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People working with government assets must complete baseline personnel security standard checks.
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Successful candidates must meet the security requirements before they can be appointed. The level of security needed is SC Enhanced. All security clearances will be managed by the NCA.
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For more information on security vetting please visit: UK Security Vetting guidance for applicants and Demystifying Vetting and see our vetting charter at: The Vetting Charter.
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Vetting requirements - SC Enhanced
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Prior to commencing the role, you will need to successfully complete SC Enhanced clearance.
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The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years.
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Failure to meet the residency requirements will result in your security clearance application being rejected.
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For further information on National Security Vetting checks please visit the following page Demystifying Vetting
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Individuals will be required to undertake and pass a substance misuse test as part of pre-employment checks.
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Occupational Health
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Successful candidates will be expected to undertake an occupational health assessment. Depending on the role an in-person medical may be required in either London or Warrington. Unfortunately, travel costs will not be reimbursed.
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Things you need to know
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Multi Location
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Where multiple locations are advertised, appointments will be made in merit order for each location.
Please indicate up to three location preferences clearly. Only your first three preferences will be considered. You may be allocated to any of the locations you select. If you decline an offer for a location you have selected as a preference, a further offer may not be made.
If you choose to reject an offer and no alternative preferred location can be offered, you will not be able to return to the process or be placed on a reserve list.
Only the advertised locations are available; any additional notes added to the application will not be taken into account.
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Near Miss
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If you meet the criteria for a lower grade, you may be offered that role if not appointable at the advertised grade.
Conversely, if found appointable at a higher grade but no posts are available, you may be offered a lower-grade role.
All offers are made based on merit.
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Hybrid Working
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The NCA supports hybrid working. The extent of remote working will depend on the role and can be discussed at the offer stage.
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Reasonable Adjustments
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We’re proud to be a Disability Confident Leader and an inclusive, equal opportunities employer.
We’re committed to creating a workplace where everyone can be their authentic self. If you’re neurodiverse, have a disability, or live with a long-term health condition, we encourage you to let us know about any reasonable adjustments you may need during the recruitment process.
If you experience accessibility issues with the advert or require reasonable adjustments, please contact our Recruitment Team at
[email protected] before the advert closing date.
Please ensure you complete the ‘Equal opportunities’ and 'Reasonable Adjustments' sections in the application form to inform us on what support you may need in the recruitment process.
For more on our Disability Confident commitment, visit Disability Confident Scheme | Civil Service Careers.
Visit NCA Benefits and Support for more details.
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Inclusion
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The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy
In order to monitor the effectiveness of the National Crime Agency's Diversity & Inclusion strategy, we require certain personal details about you on submission of your application for statistical and monitoring purposes only. Please note that this will be treated in confidence and will not impact your application.
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This vacancy is part of the Great Place to Work for Veterans initiative.
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Working for the Civil Service
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The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit on merit through fair and open competition, in line with the Civil Service Commission's Recruitment Principles.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
If you believe your application has not been treated fairly, email:
[email protected] (quoting the vacancy reference).
If unresolved, you may escalate your complaint to the Civil Service Commission.
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Working for the NCA
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The National Crime Agency is a 24/7 organisation, and working patterns must support business requirements. Some roles may require you to respond at short notice or outside of core hours.
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If preferable, alternative contract types may be available. Please review the green bar of this advert to view all available contract types for this role. Where Loan or Secondment options are available, these would be for existing Civil Servants (Loan) and applicants from accredited Non-Departmental Public Bodies (NDPBs) or any other employer (Secondment). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.
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If you have any specific queries about the role that are not covered by the advert, please contact:
Name : Central Recruitment Team
Email : [email protected]
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