Training and helpdesk Work, Jobs in Sudbury, Sfk (with Salaries)

Training and Helpdesk Coordinator
Praxis42 —Ipswich
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
10d
Facilities Helpdesk Operative
Sec2 Security Limited —Bury St. Edmunds
- From £26,624 a year
- Full-time
- CRM software
- Microsoft Outlook
- Windows
- Health & wellbeing programme
Quick apply
Administrative Assistant
Cancer Research UK —Babraham
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- SharePoint
13d
Customer Service Advisor - SZC
First Bus —Ipswich
- £27,000 a year
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
Finance Manager (Schools & Academies)
TSO Education Ltd —Harwich
- £35,000 - £40,000 a year
- Part-time
- Hybrid work
- Accounting
- Contracts
- School
- Free parking
- Work from home
Quick apply
14d
Customer Service Representatives
Sodexo —Colchester
- £12.92 an hour
- Weekend availability
- Hospital
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
7d
Finance Officer
Suffolk County Council —Ipswich
- £28,598 a year
- English
- IT
- Communication skills
- Annual leave
Building Services Engineer Electrical Bias
Kier Group —Ipswich
- Full-time
- Communication skills
Maintenance Engineer (Electrical Bias)
The Babraham Research Campus —Babraham
- £38,000 - £43,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
1d

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Training and Helpdesk Coordinator

Praxis42 -
Ipswich

Quick apply

Job details

Permanent | Full-time
£25,000 a year
10 days ago

Qualifications

Customer service
Microsoft Office
Organisational skills
Business management
Communication skills
Help desk

Full job description

Overview

We're looking for a highly organised and customer-focused Training & Helpdesk Coordinator to join our growing operations team.

You'll play a key part in delivering exceptional service by coordinating instructor-led training courses and supporting our Health & Safety Helpdesk, ensuring our clients and learners receive a professional experience from start to finish.

Duties

As our Training & Helpdesk Coordinator, you'll:

Coordinate instructor-led training courses, including IOSH and workplace health and safety programmes, from booking through to successful completion.
Manage course schedules, delegate registrations and enrolments.
Act as the main point of contact for delegates, trainers and clients throughout the training process.
Work closely with internal teams to ensure training events are delivered efficiently and on time.
Respond to delegate enquiries relating to courses, results and certification.
Process certification requests with awarding organisations.
Maintain accurate learner records and training documentation.
Monitor shared inboxes and act as the first point of contact for incoming enquiries.
Coordinate Health & Safety Helpdesk requests, ensuring work is scheduled appropriately and clients receive timely updates.
Liaise with consultants and clients to coordinate appointments and service delivery.
Help ensure we consistently meet our service standards and deliver an outstanding customer experience.

Experience

We're looking for someone who is organised, proactive and enjoys helping people.

Ideally, you'll have:

Experience in an administration, coordination, customer service or helpdesk role.
Experience managing bookings, schedules or diaries.
Excellent communication skills with the confidence to deal professionally with clients, delegates and colleagues.
Strong organisational skills with the ability to prioritise competing tasks and deadlines.
Good attention to detail and a commitment to maintaining accurate records.
Experience using Microsoft Office and CRM or business management systems.
A positive, flexible approach and a willingness to support the wider team.

Pay: £25,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

training and helpdesk jobs in sudbury, sfk

Training and Helpdesk Coordinator

Facilities Helpdesk Operative

Administrative Assistant

Customer Service Advisor - SZC

Finance Manager (Schools & Academies)

Customer Service Representatives

Finance Officer

Building Services Engineer Electrical Bias

Maintenance Engineer (Electrical Bias)

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