Senior customer service representative Work, Jobs in Summertown, Oxf (with Salaries)

Senior Commercial Executive
NielsenIQ —Oxford
- £32,200 - £40,000 a year
- Full-time
- Sales
- Employee assistance programme
- Flexible schedule
Quick apply
Strategic Insight Lead
NielsenIQ —Oxford
- £45,500 - £55,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Oxford
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
Insight Manager
NielsenIQ —Oxford
- £45,500 - £53,836 a year
- Full-time
- Hybrid work
- Presentation skills
- Team management
- Leadership
- Employee assistance programme
Quick apply
14d
Customer Experience Lead
Oxford University Press —Oxford
- Full-time
- Hybrid work
- English
- Leadership
- Communication skills
- Employee discount
10d
Housing Assistant
Pinnacle Group —Donnington
- £26,227.50 a year
- Monday to Friday
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
13d
Head of Admissions
Buckinghamshire New University —High Wycombe
- £58,225 - £67,468 a year
- Hybrid work
- University
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
Sales Development Representative
TP-Link UK Ltd —Reading
- £35,000 - £40,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
Operations Manager
VINCI Facilities UK —Abingdon
- Full-time
- In-person
- Leadership
- Mechanical knowledge
Quick apply
Quantity Surveyor
Costain —Abingdon
- Full-time
- Contracts
- Construction
- Negotiation
Global Employee Relations Investigator
HP —Reading
- Full-time
- Bachelor's degree
- Human resources
- Business
4d
Senior Construction Manager
Conrad Energy —Abingdon
- Full-time
- Hybrid work
- AutoCAD
- CAD
- Computer literacy
Quick apply
Placement Systems Support Administrator
Buckinghamshire New University —High Wycombe
- £26,093 - £28,778 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
12d
Manager for Office of the Vice-Chancellor
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Employee discount
5d
Enforcement Officer
Buckinghamshire Council —Aylesbury
- Full-time
- Organisational skills
- Communication skills
- School
- Employee assistance programme
- Employee discount
3d
Head of Structures/ Technical Design Lead
M Group —Oxford
- Maintenance
- No degree
- Contracts
- Annual leave
- Employee assistance programme
7h
Lifecycle Programme Manager
ISS Facility Services —Reading
- Full-time
- AutoCAD
- In-person
- Mechanical knowledge
Quick apply
Senior Study Skills Advisor (coaching and engagement)
Buckinghamshire New University —High Wycombe
- £33,951 - £37,694 a year
- Weekend availability
- Hybrid work
- English
- Presentation skills
- Travel
- Employee discount
4d
Senior Finance Business Partner
Buckinghamshire Council —Aylesbury
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
10d
Lecturer in Costume Construction and Making
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Call to connect
- Hybrid work
- Doctoral degree
- Customer service
- Mentoring
- Employee discount

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Senior Commercial Executive

NielsenIQ -
Oxford

Quick apply

Job details

Full-time
£32,200 - £40,000 a year

Benefits

Employee assistance programme
Flexible schedule

Qualifications

Sales
Customer relationship management

Full job description

Job Description

About the Job
This is a fantastic opportunity for an experienced Sales person who has prior experience in managing their own sales target, engaging with and generating new revenue from existing clients. The Senior Commercial Executive combines an excellent knowledge of the FMCG industry and a deep understanding of NIQ products and services.

You will be responsible for aligning key customer priorities and insights back to NIQ’s capabilities, identifying & converting opportunities to deepen commercial relationships and drive additional revenue.

You will be responsible for owning the commercial relationship with the clients, delivering on the revenue plans by negotiating the renewal of continuous services whilst identifying opportunities to meet growth targets. You will develop effective relationships between individuals and teams both internally and with clients, to provide best in class NIQ / client commercial partnerships. You'll devise a strategic approach for developing a group of clients through agile and flexible solutions that deliver value in a profitable way. We are looking for someone who is ready to drive positive change, be a good team member, challenge wider business processes and be fully driven by achieving success with the support of the wider industry team.

Your Responsibilities

Building and maintaining strong networking and engagement with key players in client networks
Understanding how to price NIQ's products and the processes we use.
Ownership of a portfolio of clients worth around $3m+ per annum, responsible for renewals, incremental sales and relationship management for these clients, together with accurate and timely account planning and revenue forecasting
Own the planning and pricing strategy, Commercial documentation creation and pitch presentations for RFPs
Be the voice of the client within NIQ, owning the quarterly review and JBP processes with your Customer Success counterparts and be a point of escalation for the client for any problems that need support solving
Work collaboratively with other teams within NIQ to maximise the client experience

Your Qualifications

Minimum of 3 years experience in a commercial role.
A proven track record in Sales and managing a target.
Ability to build and maintain client relationships.
Experience selling enterprise based solutions.
A proven ability to generate and convert leads across a portfolio of existing clients.
An understanding of the issues facing FMCG manufacturer and retailers.
FMCG experience and understanding of data would be an advantage.

What We offer

32,000 EUR - 40,000 EUR Annually. Placement within the range will depend on objective criteria including experience, skills, and internal equity considerations. We are committed to equal pay and pay transparency. Remuneration decisions are made using gender-neutral and objective criteria.
In addition, a variable remuneration, for example in the form of a performance- or sales-related bonus, may be granted for this position.
Insights into NIQ and current market developments
Opportunity to work on exciting projects with well-known clients
Flexible working hours
A motivated, international team
The opportunity to take on responsibility and contribute your own ideas

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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Refine Your Search

senior customer service representative jobs in summertown, oxf

Senior Commercial Executive

Strategic Insight Lead

Operational Support Officer

Insight Manager

Customer Experience Lead

Housing Assistant

Head of Admissions

Sales Development Representative

Operations Manager

Quantity Surveyor

Global Employee Relations Investigator

Senior Construction Manager

Placement Systems Support Administrator

Manager for Office of the Vice-Chancellor

Enforcement Officer

Head of Structures/ Technical Design Lead

Lifecycle Programme Manager

Senior Study Skills Advisor (coaching and engagement)

Senior Finance Business Partner

Lecturer in Costume Construction and Making

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