It operations Work, Jobs in Sunderland, Eng (with Salaries)

IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Store discount
- Employee discount
Quick apply
9d
Systems Engineer
Ericsson —Sunderland
- Oracle
- No degree
- Linux
Airside Operations Controller
Newcastle International Airport Ltd —Newcastle upon Tyne
- £30,270.18 a year
- Weekend availability
- Driving
- Communication skills
- Free parking
- Annual leave
12d
Junior Developer
Reeves Group Holdings —Newcastle upon Tyne
- £26,500 a year
- Full-time
- AWS
- Software development
- APIs
- Annual leave
Quick apply
Cyber Security Analyst L1
Aspire Technology Solutions —Gateshead
- £33,350 - £39,100 a year
- Night shift
- Travel
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
Customer Help Desk Co-ordinator
JLA —Sunderland
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
Automation Tester - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Java
- Agile
Merchandiser - Sunderland
Smiths News —Sunderland
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
Data Center Technician
CBRE —Sunderland
- 12 hour shift
- Microsoft Outlook
- Maintenance
- English
Associate Cyber Security Analyst (Days)
Aspire Technology Solutions —Gateshead
- £26,500 - £30,500 a year
- Full-time
- Laboratory experience
- Travel
- IT
- Free parking
- Annual leave
Quick apply
Associate Cyber Security Analyst (Shifts)
Aspire Technology Solutions —Gateshead
- £28,750 - £33,350 a year
- Laboratory experience
- Travel
- IT
- Free parking
- Annual leave
Quick apply
Conference & Events Sales Coordinator (Part Time)
Culture Quarter / The Fire Station / The Engine Room —Sunderland
- £14.04 - £16.00 an hour
- Part-time
- Hybrid work
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
6d
Retail Customer Assistant at Sunderland Eye Infirmary
Royal Voluntary Service —Sunderland
- £12.71 an hour
- Overtime
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
- Sick pay
6d
Operations Team Member
Corinth Pipeworks UK —Hartlepool
- £27,316 a year
- Full-time
- In-person
- Free parking
- Life insurance
Quick apply
12d
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Middlesbrough
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Customer Operations Operative - 12 months Fixed Term Contract
TT2 —Wallsend
- £42,465 a year
- 12 hour shift
- Customer service
- Microsoft Office
- Driving
- Annual leave
- Employee assistance programme
14h
Communications Operations Coordinator (FTC - 6 months)
Arriva Limited —Sunderland
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
3d
Field Operations Engineer - Middlesborough / Newcastle
Wifinity —Newcastle upon Tyne
- Full-time
- Hybrid work
- Customer service
- Driving
- Travel
- Annual leave
Quick apply
IT Support Technician
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Computer networking
- Organisational skills
- Communication skills
Quick apply
11d

I want to receive the latest job alerts for it operations in sunderland, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Technician

Emporium Leisure Group Limited
Newcastle upon Tyne

Quick apply

Job details

Temp to perm | Full-time
£24,420.00 - £47,130.85 a year
9 days ago

Benefits

Store discount
Company pension
Employee discount

Qualifications

Jira
Operating systems
Software troubleshooting
BMC Remedy
Customer service
Windows
Technical support
Microsoft Office
Firewall
Computer hardware
IT support
Mac OS
ServiceNow
Linux
Communication skills
Help desk
Network Security
VPN

Full job description

Job Summary

We are seeking a dedicated IT Support Technician to provide technical assistance and support to our organisation. The successful candidate will be responsible for resolving hardware and software issues, maintaining network infrastructure, and ensuring seamless operation of IT systems. This role offers an excellent opportunity for individuals with a passion for technology and strong customer service skills to contribute to a dynamic team. The position is paid and ideal for those eager to develop their career in IT support.

Duties

Provide first-line technical support via help desk platforms such as BMC Remedy, ServiceNow, and Jira, addressing user queries promptly and professionally.
Troubleshoot software issues across various operating systems including Windows, macOS, and Linux, ensuring minimal disruption to end-users.
Resolve hardware problems related to computer hardware components, peripherals, and network equipment.
Configure and maintain computer networks, including LANs, VPNs, firewalls, and other security measures.
Assist with desktop support tasks such as installing, updating, and repairing software applications like Microsoft Office suite.
Perform basic troubleshooting of network connectivity issues involving LANs, VPNs, and firewall settings.
Support the setup and maintenance of operating systems and hardware components in a mixed environment.
Document technical issues and solutions accurately to facilitate ongoing support efforts.
Communicate effectively with users at all levels to explain complex technical information clearly and courteously.

Experience

PROVEN experience in technical support or IT support roles, ideally within a help desk environment.
Strong understanding of computer networking concepts including LANs, VPNs, firewalls, and network security protocols.
Hands-on experience troubleshooting software across Windows, macOS, and Linux operating systems.
Familiarity with computer hardware components and peripherals.
Experience using ticketing systems such as BMC Remedy, ServiceNow or Jira for issue tracking.
Knowledge of operating systems management including installation, configuration, and maintenance.
Excellent communication skills with the ability to deliver exceptional customer service in a professional manner.
Ability to work independently as well as part of a team in a fast-paced environment.

This role is suitable for motivated individuals seeking to expand their expertise in IT support while delivering outstanding service within a collaborative organisation.

Pay: £24,420.00-£47,130.85 per year

Benefits:

Company pension
Employee discount
Store discount

Application question(s):

Did you use AI to create your CV and/or Application?

Work Location: In person

Quick apply

Refine Your Search

it operations jobs in sunderland, eng

IT Support Technician

Systems Engineer

Airside Operations Controller

Junior Developer

Cyber Security Analyst L1

IT Support Specialist

Customer Help Desk Co-ordinator

Automation Tester - Newcastle

Merchandiser - Sunderland

Data Center Technician

Associate Cyber Security Analyst (Days)

Associate Cyber Security Analyst (Shifts)

Conference & Events Sales Coordinator (Part Time)

Retail Customer Assistant at Sunderland Eye Infirmary

Operations Team Member

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Customer Operations Operative - 12 months Fixed Term Contract

Communications Operations Coordinator (FTC - 6 months)

Field Operations Engineer - Middlesborough / Newcastle

IT Support Technician

I want to receive the latest job alerts for it operations in sunderland, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected