Lead operator Work, Jobs in Sunderland, Twr (with Salaries)

Telephone Operator
Station Taxis (Sunderland) Ltd —Sunderland
- Up to £15.34 an hour
- Full-time
- Sales
- Computer literacy
- Analysis skills
Quick apply
2d
VacancyTitle: Fleet Strategy and Operations Manager
Northumbrian Water/Essex & Suffolk Water —Durham
- £75,000 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Employee assistance programme
8d
Depot FLM
Allied Bakeries —Gateshead
- £46,355 a year
- Night shift
- Management
- Microsoft Office
- Bakery
- Annual leave
- Employee discount
Quick apply
14d
Ecommerce Manager
Finnmark Limited —Spennymoor
- £50,000 a year
- Full-time
- Computer literacy
- In-person
- Marketing
- Free parking
- Flexitime
Quick apply
3d
Head of Manufacturing
OpenWorks Engineering —Prudhoe
- Full-time
- ERP systems
- Continuous improvement
- Leadership
Quick apply
Senior Developer
Hays Travel —Sunderland
- Azure
- SQL
- Software development
- Employee discount
Quality And Technical Lead
J Barbour and Sons —South Shields
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Free parking
- Store discount
Quick apply
Video Content Executive
Hays Travel —Sunderland
- Social media management
- Travel
- AI
- Employee discount
MDU Build Supervisor
M Group —Newcastle upon Tyne
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Head of Quality, Health, Safety and Environmental
OpenWorks Engineering —Prudhoe
- Full-time
- ERP systems
- Travel
- Leadership
Quick apply
Logistics Manager
Lionweld Kennedy —Middlesbrough
- Full-time
- ERP systems
- Communication skills
- Time management
- Free parking
- Employee assistance programme
Quick apply
11d
SHEQ Advisor
M Group —Newcastle upon Tyne
- Communication skills
- Annual leave
- Employee assistance programme
Shift Supervisor
Senstronics Ltd —Newton Aycliffe
- £33,785.06 - £43,285.75 a year
- Full-time
- Management
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
5d
Group Brand Lead (FTC - 12 months)
Arriva Limited —Sunderland
- Organisational skills
- IT
Quick apply
1d
Lead Platform Developer (C#)
tombola —Sunderland
- Hybrid work
- Management
- SQL
- AWS
Quick apply
9d
Fixed Term Contract Transition Manager - Stockton on Tees
Dine Contract Catering —Stockton-on-Tees
- Up to £45,000 a year
- Hospitality
- Communication skills
Pressbrake Advanced Operators
Hydram —Sedgefield
- Full-time
- Mentoring
- Communication skills
- Mechanical knowledge
- Free parking
- Employee assistance programme
Contact Centre Operator
DigitalKOG —Newcastle upon Tyne
- £4 an hour
- Full-time
- Customer service
- Communication skills
- Free parking
- Flexible schedule
Operator, Production
Gates Corporation —Cramlington
- APIs
8d
Commissioning Start-Up Officer
AkzoNobel —Gateshead
- £38,000 - £48,000 a year
- Temporary
- Project management
- In-person
Quick apply

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Telephone Operator

Station Taxis (Sunderland) Ltd -
Sunderland

Quick apply

Job details

Permanent | Full-time
Up to £15.34 an hour
2 days ago

Benefits

On-site parking

Qualifications

Sales
Computer literacy
Logistics
Analysis skills
Data entry
Communication skills
Office experience

Full job description

Position Available

We are currently seeking to recruit a Telephone Operator to join our Head Office team based in Southwick, Sunderland. This is a full-time, permanent backshift/nightshift role, working on a flexible rota of five days out of seven. Shifts will fall within the following hours: 16:00–00:00, 18:00–02:00, 21:00–07:00, or 23:00–07:00.

Previous experience within a taxi booking office environment is desirable; however, it is not essential, as full training will be provided.

*Please note - this role will not include any day shifts as part of the normal working pattern*

Role Purpose:

To provide an excellent service to both internal and external customers placing bookings with us, promoting additional sales, ensuring a first-class booking experience.

Key Responsibilities:

Receive and process customer bookings, ensuring all bookings are accurately input into the system and all relevant data is captured as required.
Adhere to the standards set out within the Company’s behavioural and performance management framework.
Work with other members of the team and management to identify and implement improvements to customer service processes.
Support other teams / colleagues in their department / business team in achieving a first-rate customer experience and meeting objectives.

Role holders are expected to:

Accurately advise customers on enquiries and problems.
Use the established procedures and scripts to lead decision making.
Escalate any queries outside of the normal processes.
Deliver a positive customer experience.

Essential Knowledge, Skills, Proven Ability or Role Specific Qualifications required:

Computer literate with good keyboard / PC skills.
Excellent communication skills.
Good knowledge of the Sunderland area.
A quick thinker with excellent problem-solving skills.
Ability to use script-based telephone system.
Ability to use booking entry system an advantage.
Attention to detail is essential as is as accurate data entry.
Able to work to department targets / company standards.

Job Types: Full-time, Permanent

Pay: Up to £15.34 per hour

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

lead operator jobs in sunderland, twr

Telephone Operator

VacancyTitle: Fleet Strategy and Operations Manager

Depot FLM

Ecommerce Manager

Head of Manufacturing

Senior Developer

Quality And Technical Lead

Video Content Executive

MDU Build Supervisor

Head of Quality, Health, Safety and Environmental

Logistics Manager

SHEQ Advisor

Shift Supervisor

Group Brand Lead (FTC - 12 months)

Lead Platform Developer (C#)

Fixed Term Contract Transition Manager - Stockton on Tees

Pressbrake Advanced Operators

Contact Centre Operator

Operator, Production

Commissioning Start-Up Officer

I want to receive the latest job alerts for lead operator in sunderland, twr

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