Remote Work, Jobs in Sunderland (with Salaries)

Customer Service Agent
Hays Travel —Sunderland
- Remote
- Computer literacy
- Organisational skills
- Communication skills
- Employee discount
9d
Trainee Clinical Coder
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £39,043 a year
- Full-time
- Remote
- Anatomy knowledge
- Hospital
1d
Sales Support Administrator (International & UK)
Lindy Electronics Lts —Stockton-on-Tees
- £25,000 - £25,500 a year
- Remote
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Estate Agent
The Property Experts —Houghton le Spring
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Administrator
Boston Energy —South Shields
- Full-time
- Remote
- Organisational skills
Quick apply
Foster Carer - South Tyneside Council
South Tyneside Council —South Tyneside
- £227 - £267 a week
- Weekend availability
- Remote
- Childcare
- School
- Annual leave
Business Graduate - Operations and Finance
C-Serv —Newcastle upon Tyne
- £26,500 - £28,000 a year
- Full-time
- Remote
- Bachelor's degree
- Business
Quick apply
7d
Business Development Manager (BDM) - Morpeth - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Mitford
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Virtual Key Account Manager
IQVIA —Newcastle upon Tyne
- Full-time
- Remote
- Negotiation
- Work from home
- Employee discount
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- Microsoft Excel
- Salesforce
- Annual leave
Quick apply
7d
Virtual School Engagment Officer
Northumberland County Council —Morpeth
- £31,338 - £34,647 a year
- Remote
- School
- Annual leave
Quick apply
Estate Agent Selling Luxury Homes
Fine and Country —Newcastle upon Tyne
- From £100,000 a year
- Remote
- Work from home
- Flexible schedule
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Quick apply
Saddle Expert / Sales representative in the UK
Voltaire Group —Newcastle upon Tyne
- Full-time
- Remote
- Sales
Quick apply
Shared Lives Provider (South Tyneside Council)
South Tyneside Council —South Tyneside
- £12.21 an hour
- Weekend availability
- Remote
FP&A Analyst
SFG20 —Newcastle upon Tyne
- Full-time
- Remote
- Microsoft Excel
- Employee assistance programme
- Employee discount
1d
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- DevOps
- Data analysis skills
- No degree
- Annual leave
Quick apply
Business Development Manager (BDM) - Stockton on Tees - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stockton-on-Tees
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Sales Development Representative - Bilingual Spanish and Italian (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Bilingual
- Spanish
- Sales
- Annual leave
Quick apply
Customer Success Manager
Mindbody —Newcastle upon Tyne
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply

I want to receive the latest job alerts for remote in sunderland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Agent

Hays Travel -
Sunderland

Apply Now

Job details

9 days ago

Benefits

Employee discount

Qualifications

Computer literacy
Organisational skills
Communication skills

Full job description

About Hays Travel

As the UK’s largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 460 Branches throughout the UK, a network of personal travel consultants working from home, and a growing independence group and franchise operation. Our Head Office, based in Sunderland, is home to tour operator teams, finance, events, communications, marketing, people/HR, and IT, plus many more. We have been operating for over 40 years and continue to grow each year.

What it’s like to work for us?

Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.

Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.

Responsibilities

An exciting new role based in our new Customer Support Team has become available. The Customer Support Team provides service to a number of divisions including: Homeworkers, Web , Virtual Call Centre and Independent group Fulfilment.

Working as a Customer Support advisor you will be liaising directly with customers over the phone for any pre-departure queries, amendments to Customers bookings, producing documentation instantly on booking and meeting both customer and agents requirements. You must be performance driven and customer focused, with a positive can-do attitude.

We also have our online support functions which includes engaging with customers via our social media platforms, dealing with Foreign Exchange queries and logging our Trust Pilot reviews.

Competences / Qualifications

Excellent communication, organisational and administration skills
Accuracy and good attention to detail
Ability to work to strict deadlines
Encouraging working attitude and desire to put forward ideas and implement positive changes to working practices as required
Computer literate
Ability to act on own initiative and prioritise workload
Flexibility to suit needs of the business
Motivational and development skills

Specific Duties

To ensure that all bookings are administered professionally and within given timescales
To ensure that all incoming telephone calls are processed on a timely basis and in a first class manner
To ensure e-mails are prioritised and dealt with on a timely basis
Daily/weekly Audit and Exception Reporting
Report any issues/improvements where appropriate
Monitoring and maintaining high productivity

General

To undertake any other duties that may fall into the job criteria
NB – this job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Our values

Our SMILE values are embedded into Hays Travel and always demonstrated to ensure you and all our colleagues work well together. Our SMILE values are:

Supportive
Motivational
Innovative
Loyal
Excellent

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles

Apply Now

Refine Your Search

remote jobs in sunderland

Customer Service Agent

Trainee Clinical Coder

Sales Support Administrator (International & UK)

Estate Agent

Administrator

Foster Carer - South Tyneside Council

Business Graduate - Operations and Finance

Business Development Manager (BDM) - Morpeth - Circa 41k Package - 53k OTE Uncapped

Virtual Key Account Manager

Customer Success Manager

Virtual School Engagment Officer

Estate Agent Selling Luxury Homes

Technology Analyst - Operations (UK Remote)

Saddle Expert / Sales representative in the UK

Shared Lives Provider (South Tyneside Council)

FP&A Analyst

Technology Analyst - PMO (UK Remote)

Business Development Manager (BDM) - Stockton on Tees - Circa 41k Package - 53k OTE Uncapped

Sales Development Representative - Bilingual Spanish and Italian (UK Remote)

Customer Success Manager

I want to receive the latest job alerts for remote in sunderland

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected