Hotel & accommodations guest services staff Work, Jobs in Sunningdale, Brk (with Salaries)

Spa Guest Services Assistant
Pennyhill Park Hotel & Spa —Crowthorne
- £27,144 a year
- Weekend availability
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
8d
Night Reception Team Member - Part Time
Travelodge —Bracknell
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
Night Guest Service Assistant
Holiday Inn Express Park Royal —London
- £13.10 an hour
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Guest Services Assistant
Pennyhill Park Hotel & Spa —Crowthorne
- £16,286 a year
- Weekend availability
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Ground Floor - Team Member
Premier Inn —Kenton
- Up to £13.56 an hour
- Part-time
- Serving
- Hotel
- Front desk
- Employee discount
Quick apply
2h
Guest Service Assistant
Thames Riviera Hotel —Maidenhead
- Part-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Hotel Team Member - Part Time
Travelodge —Bracknell
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
Hotel Receptionist- Days & Nights
Thistle —London
- £13.50 an hour
- Night shift
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
Day Concierge - Ascot, SL5
Encore —Ascot
- £30,000 a year
- Customer service
- Guest services
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Reception Team Member - Part Time
Travelodge —London
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
Night Concierge
Covent Garden Hotel - Concierge —London
- £14.50 - £15.50 an hour
- Full-time
- Bar
- Hotel
- Language training provided
- Employee discount
Quick apply
Guest Services Agent
The Standard Hotel —London
- £13.24 an hour
- Full-time
- Hospitality
- Hotel
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
Nights Guest Service Assistant
Holiday Inn and Staybridge Suites London Heathrow —West Drayton
- Full-time
- Customer service
- Microsoft Office
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Guest Services Assistant
Coworth Park —Ascot
- Customer service
- Hotel
- Communication skills
- Referral programme
Night Reception Team Member
Travelodge —London
- £13.71 an hour
- Full-time
- Bar
- No experience needed
- Hotel
- Employee discount
2h
Reception Staff
The Drayton Court Hotel, Ealing —London
- £12.71 an hour
- Part-time
- Hotel
- Employee discount
Quick apply
2d
Reception - Team Member
Premier Inn —West Drayton
- Up to £14.43 an hour
- Full-time
- Hotel
- Front desk
- Employee discount
Quick apply
1d
Front Office Team Member (Camden Lock)
Holiday Inn London Camden Lock —London
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Referral programme
Quick apply
Guest Service Advisor (Nights)
Hilton London Heathrow Airport Terminal 5 —Slough
- Full-time
- Customer service
- Microsoft Office
- Hotel
- Free parking
- Employee discount
Quick apply
Guest Service Associate
Courtyard by Marriott Heathrow airport —Hayes
- £26,437 a year
- Weekend availability
- Hotel
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
12d

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Spa Guest Services Assistant

Pennyhill Park Hotel & Spa -
Crowthorne

Apply Now

Job details

£27,144 a year
8 days ago

Benefits

Employee assistance programme
Employee discount
On-site parking

Qualifications

Guest relations
Organisational skills
Guest services telephone call handling
Communication skills

Full job description

Job Introduction

Pennyhill Park in Bagshot, Surrey, part of the Exclusive Collection, is a luxury hotel known for its elegance and attention to detail. Home to a Michelin-star restaurant and world-class service, it is a place where excellence and attention to detail define every experience.

You will join us as a Spa Guest Services Assistant, delivering warm, attentive hospitality while supporting the smooth running of our award-winning Spa. You will be the first point of contact for many of our guests, helping to create a welcoming and memorable experience from arrival through to departure, while ensuring the highest standards of service are maintained throughout the guest journey.

At Pennyhill Park, we believe in rewarding our team for their passion and dedication. As part of our team, you'll enjoy:

Competitive pay, plus service charge
Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
Free meals while on duty
Free access to the on-site gym and parking
Access to our Employee Assistance Programme and wellbeing resources
Exclusive discounts and perks through Hospitality Essentials
Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

Welcome spa guests and provide a warm, professional arrival experience
Manage spa guest arrivals and departures and spa bookings efficiently
Respond to guest enquiries in person, by telephone and via email
Provide information about spa facilities, treatments and hotel services
Support the smooth day-to-day operation of the Spa Reception area
Work closely with Spa Therapists and other departments to ensure a seamless guest experience
Handle guest requests and concerns promptly and professionally
Maintain accurate guest records and ensure all administrative tasks are completed to a high standard

Person Specification

Previous experience in a customer service, reception, hospitality or spa environment is desirable
Friendly, confident and professional communication skills
A passion for delivering exceptional guest experiences
Strong organisational skills and attention to detail
Ability to remain calm and efficient in a busy environment
Comfortable using booking and reservation systems
Flexible to work a variety of shifts, including weekends and bank holidays

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.

As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.

Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.

Apply Now

Refine Your Search

hotel & accommodations guest services staff jobs in sunningdale, brk

Spa Guest Services Assistant

Night Reception Team Member - Part Time

Night Guest Service Assistant

Guest Services Assistant

Ground Floor - Team Member

Guest Service Assistant

Hotel Team Member - Part Time

Hotel Receptionist- Days & Nights

Day Concierge - Ascot, SL5

Reception Team Member - Part Time

Night Concierge

Guest Services Agent

Nights Guest Service Assistant

Guest Services Assistant

Night Reception Team Member

Reception Staff

Reception - Team Member

Front Office Team Member (Camden Lock)

Guest Service Advisor (Nights)

Guest Service Associate

I want to receive the latest job alerts for hotel & accommodations guest services staff in sunningdale, brk

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