Records manager Work, Jobs in Sunningdale, Brk (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
12d
Office Manager / Facilities Manager
R1CH.uk —Knightsbridge and Belgravia
- £82,000 - £155,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
Quick apply
5d
Office Manager / PA
Motofix Accident Repair Centres —High Wycombe
- Up to £38,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
9d
Transformation Manager
RHP —Teddington
- £85,636 a year
- Full-time
- Project management
- Annual leave
8d
Coordinator, Global Partnerships
Virtuoso, Ltd. —London
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Office Administrator
MAK Electrical Solutions Ltd —Send
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Junior International Finance Manager Programme - UK - International
MCFT —Maidenhead
- £35,000 a year
- Full-time
- Hospitality
- Sales
- In-person
- Life insurance
- Referral programme
Quick apply
12d
Office Manager
TLMC Ltd —London
- £40,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
- Annual leave
Quick apply
9d
Project Manager
Hewland Engineering —Maidenhead
- £40,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- PMP
- Free parking
- Flexitime
Quick apply
International Future Leadership Programme
MCFT —Maidenhead
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Life insurance
- Referral programme
Quick apply
12d
Strategy Support Officer
Greater London Authority —London
- £52,305 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
2d
Central Office Administrator
Impact Food Group —Woking
- Full-time
- Microsoft Excel
- Microsoft Office
- Hotel
- Annual leave
- Employee discount
Quick apply
Finance Manager (Full time)
Guinot-Mary Cohr UK Ltd —Ascot
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Supervising experience
- Free parking
- Work from home
Quick apply
2d
Programme Manager (Contract)
Linear Executive Search —London
- £800 - £925 a day
- Temporary
- Hybrid work
- Human resources
- Software development
- IT
- Work from home
Quick apply
Assistant Manager, Corporate Governance
Lloyds Banking Group —London
- £57,150 - £63,500 a year
- Full-time
- Hybrid work
- IT
5d
Examinations and Timetabling Officer x2
SOAS University of London —London
- £35,749.57 - £42,207.57 a year
- Full-time
- Hybrid work
- University
- School
- Annual leave
- Employee assistance programme
1d
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
Asset Governance and Records Manager
AtkinsRéalis —Leatherhead
- Full-time
- Hybrid work
- Analysis skills
- SharePoint
- Communication skills
3d
Strategy and Commissioning Officer for Working Age Adults
Wokingham Borough Council —Wokingham
- £46,412 - £51,357 a year
- Full-time
- Annual leave
- Employee assistance programme
Office and Operations Manager
Mccarthy Carpentry limited —Rickmansworth
- £24,420 - £40,000 a year
- Part-time
- Hybrid work
- English
- Administrative experience
- Supervising experience
Quick apply
4d

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Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year
12 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

records manager jobs in sunningdale, brk

Customer Service Manager

Office Manager / Facilities Manager

Office Manager / PA

Transformation Manager

Coordinator, Global Partnerships

Office Administrator

Junior International Finance Manager Programme - UK - International

Office Manager

Project Manager

International Future Leadership Programme

Strategy Support Officer

Central Office Administrator

Finance Manager (Full time)

Programme Manager (Contract)

Assistant Manager, Corporate Governance

Examinations and Timetabling Officer x2

Customer Experience Manager

Asset Governance and Records Manager

Strategy and Commissioning Officer for Working Age Adults

Office and Operations Manager

I want to receive the latest job alerts for records manager in sunningdale, brk

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