Emergency management & response occupations Work, Jobs in Surbiton, Gtl (with Salaries)

[6414D] Control Room Operator *including RRA*
National Highways —Potters Bar
- £37,762.50 - £39,262.50 a year
- Typing
- Communication skills
11d
FREC3 Event Medic
Regional Safety Group Ltd. —Leatherhead
- £13 - £25 an hour
- Part-time
- Bachelor's degree
- Travel
- Patient care
Quick apply
Medical Emergency and Resuscitation Officer
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £51,657 - £58,785 a year
- Part-time
- Free parking
8d
Operational Resilience and Readiness Manager
AXA —Redhill
- £60,000 - £75,000 a year
- Leadership
- Communication skills
- Employee discount
11d
Assistant Ambulance Practitioner (Apprentice)
London Ambulance Service NHS Trust —London
- £33,262 - £36,027 a year
- Full-time
- English
- Driving
- Computer skills
- Annual leave
3d
Resilience & continuity manager
SECCL —London
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- Bar
- Financial services
- Employee discount
Business Continuity Officer
Allianz —Guildford
- £38,000 a year
- Full-time
- Hybrid work
- Analysis skills
- AI
- Employee discount
Operational Resilience, Readiness and Response Practitioner
Sky —London
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Business
- Free parking
- Employee discount
8d
Alarm Response Centre Day Controller (HF1349203)
Flourish —Epsom
- £25,800 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Freelance Fire Risk Assessor
Consulix Risk Experts —London
- £40 an hour
- Travel
- Work from home
Quick apply
12d
Humanitarian Response & Technical Support Team Leader
CAFOD —London
- £48,225 - £52,080 a year
- Spanish
- Management
- Travel
Quick apply
7d
COBR Directorate Watchkeeping Team
Cabinet Office —London
- £40,974 - £45,259 a year
- Weekend availability
- Presentation skills
- Leadership
- Annual leave
4d
Communications Officer (First Contact/Despatch)
Metropolitan Police —Bow
- £39,549 - £46,193 a year
- Full-time
- English
- Communication skills
ARC Day Controller (HF1349203)
Flourish —Epsom
- £25,800 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Operational Resilience Specialist
Aviva —London
- Part-time
- IT
- Financial services
- Employee discount
Emergency Planning and Business Continuity Officer
LondonBoroughofBexley —Bexleyheath
- £38,838 - £44,610 a year
- Annual leave
Operational Resilience and Business Continuity Manager
Foresters Financial —Bromley
- Up to £70,000 a year
- Full-time
- Financial services
- Annual leave
- Work from home
Emergency Response Medic
Wilson James —London
- £21.50 an hour
- Full-time
- Customer service
- Supervising experience
- First Aid Certification
- Annual leave
- Employee discount
1d
111 Health Advisor (Call Handler) - Crawley
South East Coast Ambulance Service NHS Foundation Trust —Crawley
- £25,760 - £30,000 a year
- Weekend availability
- Typing
- Communication skills
- Free parking
- Annual leave
1d
Senior Operational Resilience, Readiness and Response Practitioner - 12 m FTC
Sky —London
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- IT
- Free parking
- Employee discount
11d

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emergency management & response occupations jobs near surbiton, gtl

[6414D] Control Room Operator including RRA

National Highways -
Potters Bar

Apply Now

Job details

Permanent
£37,762.50 - £39,262.50 a year
11 days ago

Qualifications

GCSE
Typing
Communication skills

Full job description

Job reference: 000494

Salary: Competitive

Department: Traffic and Operational Delivery

Location: Potters Bar (South Mimms ROC)

Employment type: Permanent

Hours Per Week: 37

Job start date: 14/09/2026

Closing date: 20/07/2026

Job Description

About the job.

As a Control Room Operator, you’ll be the first line of support when someone makes that crucial roadside call. Whether it's a breakdown, an accident, or an urgent road issue, you'll be the voice of reassurance, the problem-solver, and the one who mobilises the right teams to take action. From setting road signs and signals, to coordinating with emergency services and ensuring our road workers can safely carry out maintenance and upgrades - you’ll be at the heart of it all.

Every day in our Regional Operations Centre is different. It’s fast-paced, dynamic and incredibly rewarding. We take immense pride in our work, knowing that we’re connecting businesses, families, and communities across the country with passion and dedication.

We’re looking for people to join our diverse and energetic team to manage our road networks in the East region, where you’ll be based at our Regional Operations Centre in Potters Bar.

Our Control Room Operator's operate 24/7, 365 days of the year, so our operators work 6 days on, 3 days off. Consisting of: 3 earlies (6am – 2.26pm), 3 lates (2pm – 10.26pm), 3 rest, 3 covers (can be any of these shifts), 3 nights (10pm – 6.26am), 3 rest.

The starting salary for this role is up to £37,762.50 (made up of base salary plus 25% shift allowance and £1500 RRA) increasing to up to £39,262.50 (made up of base salary plus 25% shift allowance and £1500 RRA) after 9 months probation.

Monitoring live traffic conditions, using a range of tools and technologies, such as CCTV cameras, traffic sensors, and real-time data feeds, to keep an eye on traffic flow, congestion, and incidents.
Incident management, when an incident occurs, such as an accident, breakdown, or severe weather event, ROC operators are among the first to respond. You’ll coordinate the immediate response, which might involve dispatching traffic officers, alerting emergency services, or setting up road closures and diversions.
Providing accurate and timely information to road users. This can include updating digital road signs (Variable Message Signs), coordinating with local media, and providing updates to traffic information services.
Working closely with various stakeholders, including the police, fire services, and local authorities, to manage incidents and ensure the safety of road users.
Playing a role in coordinating road maintenance activities and construction work, ensuring that such operations are carried out safely and with minimal disruption to traffic.

About you.

We are looking for people who are great communicators and proficient problem-solvers. If you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

Some skills and requirements we are looking for include;

Decision-making and problem-solving skills
Excellent communication skills and telephone manner
Ability to work calmly under pressure
Comfortable with technology and able to quickly learn new systems
A high level of typing proficiency

Other Requirements

GCSE Maths and English (Grade C/4 or above), or equivalent. However, if you do not have these qualifications, please do still apply, as we’re likely to accept applicants who have relevant work experience or similar level qualifications.
Prepared to work shifts as part of a 24/7 cover.

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Please note, the advert may close ahead of the deadline if we receive a large number of applications.

Apply Now

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