Membership manager Work, Jobs in Surbiton, Gtl (with Salaries)

Customer Relations Executive
London Square —Kingston upon Thames
- Full-time
- Communication skills
- Employee discount
- Gym membership
Quick apply
Assistant Manager
Everyman Media —Esher
- Full-time
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
14d
Learning and Talent Development Manager
Civil Aviation Authority —Gatwick Airport
- £72,547 - £75,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Business
- Leadership
- Annual leave
- Gym membership
4d
Relationship Manager
eduthing —Walton-on-Thames
- From £40,000 a year
- Full-time
- Sales
- IT
- In-person
- Health & wellbeing programme
- Gym membership
Quick apply
10h
Kingston upon Thames - Team Member
Itsu —Kingston upon Thames
- Up to £14.05 an hour
- Full-time
- Customer service
- No experience needed
- Store discount
- Annual leave
12h
Membership Manager
Southwark Council —London
- Full-time
- Sales
8h
Barista
Starbucks —Kingston upon Thames
- Weekend availability
- Store discount
- Employee assistance programme
Communications Officer (Engagement and Events)
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £33,677 - £40,996 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
11d
Membership & Appeals Manager (FTC)
English National Opera —London
- £38,000 a year
- Weekend availability
- Hybrid work
- English
- Analysis skills
- Organisational skills
Internal Communications Manager
SOAS University of London —London
- £51,902.57 - £61,048.57 a year
- Full-time
- Annual leave
- Employee assistance programme
13d
Estates Project Manager
Kingston University —Kingston upon Thames
- £45,025 - £48,820 a year
- Call to connect
- AutoCAD
- Microsoft Office
- Project management
3d
Deputy Manager
Aldi —London
- £16.13 - £16.45 an hour
- Customer service
- Time management
- Annual leave
Membership Manager
Loulou Groupe —London
- Hospitality
- Project management
- Organisational skills
Examinations and Timetabling Officer x2
SOAS University of London —London
- £35,749.57 - £42,207.57 a year
- Full-time
- Hybrid work
- University
- School
- Annual leave
- Employee assistance programme
3d
Operations Manager
17 Bruton Street —London
- Up to £55,000 a year
- Full-time
- Oracle
- English
- Microsoft Office
- Employee discount
Quick apply
4d
Assistant General Manager
Kings Gym Tower Bridge —London
- Part-time
Quick apply
1h
Customer and Trading Manager - Nightshift
Sainsbury's —Kingston upon Thames
- From £34,450 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
5d
Member Experience and Engagement Manager
LGBT Great —London
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Time management
Quick apply
12d
Assistant Membership Manager
Work.Life —London
- £30,000 a year
- Full-time
Assistant Clubhouse & Events Manager - Hampton Court Palace Golf Club
Get Golfing CIO —Kingston upon Thames
- Weekend availability
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply

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Customer Relations Executive

London Square -
Kingston upon Thames

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
On-site gym
Company pension
Tech scheme
Discounted gym membership
Employee discount
Gym membership
Life insurance

Qualifications

Communication skills

Full job description

About Us

At London Square, our success isn’t just about numbers – it’s about people, place and purpose. As a fast-growing developer focused on London, our mission is simple: to create places that reflect the capital at its best – dynamic, diverse and full of life. Over the past two years, we’ve brought more than £2bn of capital into London living - and we’re only getting started. We are part of Aldar, the UAE’s leading real estate developer, investor, and manager. Together, we are committed to creating world-class developments, anchored in high quality design, sustainability, and outstanding customer service.

About the Role & Team

As a key member of the Sales team and reporting into the Regional Sales Manager, you will play a vital role in maintaining exemplar standards across London Square’s on-site marketing suites and show homes, spread across multiple developments within our portfolio. Based on-site, your primary responsibility will be to uphold an exceptional sales environment and deliver a seamless customer journey.

Your role will focus on providing a world-class customer experience from the initial point of contact through to legal completion and handover, aiming to achieve a market-leading Net Promoter Score. Through effective communication with customers and agents, you will ensure a smooth, efficient process through to legal completion.

Key Responsibilities

Progress sales from reservation to completion, liaising with buyers, solicitors, and stakeholders.
Build and nurture strong relationships with purchasers, delivering a bespoke service.
Manage CRM systems to track interactions and milestones, ensuring smooth communication.
Lead on all formal communication to customers during their journey including options and choices selections, pre-completion correspondence and home demonstration appointments alongside the Customer Service Managers.
Provide updates on build stages through newsletters and personalised communication.
Organise and attend buyer-focused events, offering a premium experience.
Respond promptly and professionally to queries, ensuring resolutions meet buyer expectations.
Work closely with the Development Team to ensure we’re delivering customer-focused schemes.

Key Skills & Experience:

Empathy and Communication Skills: Able to understand and respond to customers' needs with empathy, fostering a positive customer experience.
Commitment to Service Quality: focused on delivering an exemplar standard of service that aligns with the company's vision for customer experience.
Detail-Oriented: Ensures that customer information, documents, and selections are accurately recorded and tracked.
Time Management: Capable of prioritizing tasks to ensure timely communication and project progression, especially around critical dates like legal completions.
Interpersonal Skills: Comfortable communicating with customers through various channels (phone, email, messaging apps) and maintaining a professional, friendly tone.
Knowledge of Housebuilding Processes: Understanding the stages from customer exchange to legal completion and handover.

What’s in it for you?

Ensuring you have a work-life balance and stay healthy and happy is important to London Square. We offer the following core benefits.

Competitive compensation package and discretionary bonus.
Group Pension Scheme and Life Insurance.

25 Days holiday plus bank holidays including a holiday trading scheme and long service days.

In addition to these core benefits, we offer other benefits which may result in tax or money savings. Some of these include:

Mobile phone Allowance
Dental Cover

Bupa Employee Assistance

Virtual GP Service

Salary sacrifice scheme for electric vehicles

Cycle to Work

Gym Membership corporate discounts

Health Cash Plan

Perkpal (shopping discounts)

Tech Scheme

Payroll Giving
Free onsite gym (head office)
Free breakfast & lunch (head office)

Our Commitment

Our success is driven by our people. We’re an energetic, entrepreneurial business where ideas are backed, responsibility comes early, and everyone plays a part in shaping what we build and how we work. As we grow, we’re looking for talented people who want to help make London a better place to live and who want to grow with us.

London Square are proud to be an equal opportunities employer. If you require support as part of your application or require more information please email [email protected].

At London Square, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.

As part of our commitment to personal data privacy, we want to share how we will use your application data. This data will be held in our system to process your application to this role, and to consider you for any future opportunities which match your experience. For further information, please review our privacy policy Privacy Policy & Cookies | London Square.

Quick apply

Refine Your Search

membership manager jobs in surbiton, gtl

Customer Relations Executive

Assistant Manager

Learning and Talent Development Manager

Relationship Manager

Kingston upon Thames - Team Member

Membership Manager

Barista

Communications Officer (Engagement and Events)

Membership & Appeals Manager (FTC)

Internal Communications Manager

Estates Project Manager

Deputy Manager

Membership Manager

Examinations and Timetabling Officer x2

Operations Manager

Assistant General Manager

Customer and Trading Manager - Nightshift

Member Experience and Engagement Manager

Assistant Membership Manager

Assistant Clubhouse & Events Manager - Hampton Court Palace Golf Club

I want to receive the latest job alerts for membership manager in surbiton, gtl

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