Station Team Leader / Supervisor (SUO)
Govia Thameslink Railway —Sutton
- £25,300 - £35,900 a year
- Weekend availability
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
6d
Cargo Clerical Team Leader UK
Swissport International AG —Heathrow
- £34,631.69 a year
- Weekend availability
- Customer service
- English
- Microsoft Office
Airport Supervisor
St Giles International —London
- £15.09 an hour
- 10 hour shift
- Childcare
- English
- Supervising experience
- Annual leave
Parking Supervisor - Three Bridges Train Station. Full Time, Days.
APCOA PARKING (UK) LTD —Crawley
- £28,080 a year
- Weekend availability
- Customer service
- Supervising experience
- Continuous improvement
Quick apply
13d
Community Transport Fleet Supervisor
Elmbridge Borough Council —Esher
- £43,571 - £45,665 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
3d
Airport Transport Supervisor
Exsportise Summer Schools —St. Pancras International Station
- £13.85 an hour
- Organisational skills
- Leadership
- Communication skills
- Annual leave
Driver / Waste Clearance Team leader
MM Rubbish Clearance Ltd —Islington
- £150 a day
- 8 hour shift
- Sales
- Driving
- Construction
- Flexible schedule
Quick apply
12h
Transport Supervisor
Worldwide furniture London Ltd —London
- £24,644.10 - £42,000.00 a year
- ERP systems
- Analysis skills
- Data entry
Quick apply
Planning Team Leader
British Airways —London
- Full-time
- Bachelor's degree
- Organisational skills
- IT
14d
Transport Supervisor
Elis —London
- £38,000 - £40,000 a year
- Call to connect
- Management
- Supervising experience
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Shift Production Manager
ALSTOM —London
- £70,000 a year
- Management
- Microsoft Office
- Organisational skills
- Annual leave
6d
International Transport Supervisor
Evri —Heathrow
- £35,195 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Ramp Team Leader
Jetex —London
- English
- Mechanical knowledge
Transport Team Leader
Alliance Healthcare —Croydon
- £14.93 an hour
- Full-time
- Management
- Customer service
- Maintenance
- Employee assistance programme
- Employee discount
Team Leader Transport
Gail's —London
- £14.10 - £15.00 an hour
- Full-time
- Leadership
- Employee assistance programme
- Referral programme
14d
Architectural Senior Project Leader I Aviation + Transportation
Corgan —London
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
Nights Transport Team Leader
GXO Logistics —Greenford
- £30,668.50 a year
- Night shift
- Leadership
- Annual leave
- Employee assistance programme
5h
Growth & Sales Market Leader, Transport UK&I - Highways Market Director
Ramboll —London
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
- Annual leave
Quick apply
Transport Shift Manager
Stobart —Dagenham
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Team Supervisor (Transport)
dnata —Crawley
- Weekend availability
- Management
- English
- Supervising experience
- Referral programme

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Station Team Leader / Supervisor (SUO)

Govia Thameslink Railway -
Sutton

Apply Now

Job details

Permanent
£25,300 - £35,900 a year
6 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount
Childcare

Qualifications

Customer service
Communication skills

Full job description

Salary:

£25,300 rising to £35,900 + Regional Allowance + Sundays
Location:

Sutton
Contract Type:

Permanent
Closing Date:

18 June 2026
Training Salary:

£25,300 + Regional Allowance

Key Info

Role: Station Team Leader / Supervisor

Locations: Sutton

Contract: Full Time, averaging 35 hours per week + rostered Sundays

Roster: Earlies, Lates & Nights - 24 hour coverage

As the Station Team Leader / Supervisor you will be passionate about delivering outstanding customer service each and every time.

You must be comfortable and effective in leading your team, of up to 15 and providing them the support and development they need to enable them to perform their roles effectively. You will have previous experience of leading teams within a customer service based industry.

Our vision is to provide our customers with a welcoming, seamless, well-informed, consistent and relaxed travel experience which will encourage additional and repeat business whilst ensuring our customers consistently talk about our service positively.

Key to your role, at all times, is being visible and anticipating the needs of the customer to meet their expectations. You and your team will often be the first point of contact our customers will meet on their journey

There may be occasions where you have to cover the Station Mangers position.

This roles cover 24 hour operation, so due to the shift times you must live in the local area and have available independent transport to ensure that you arrive at the station for the first shift and work your last shift as required as there may not always be a train service available.

All roles may involve standing for long periods of time, working weekends and bank holidays.

Platform based roles are safety critical due to the direct involvement with the operational railway.

Experience / Skills / Requirements

A demonstrable ability to engage, lead and motivate your team
A proactive approach coupled with passion and ability to support and develop your team
Exceptional levels of customer service, each and every time – you will be a role model for others to follow
Demonstrable experience of managing customers effectively in difficult environments.
You must be able to demonstrate a high level of numerical ability.
Due to the shift times, which will vary, you must live in the local area and have available independent transport.
An effective communicator and must be able to demonstrate this both through your application and or assessments.
Confidence to make decisions in a customer focused manner and carry out instructions effectively.

What you'll get:

In return, you'll be rewarded with an interesting and varied work schedule, in an environment where learning and progression is actively encouraged. You'll enjoy great company and industry benefits, as well as the support of a passionate team. Along with comprehensive and ongoing training, your benefits will include free travel on our network, privilege rate oyster card, up to 75% off travel on other TOCs (train operating companies), final salary pension and much more.

We reserve the right to remove this posting earlier than advertised should suitable candidates be appointed. #LI-AP1

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Benefits

Pension

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Cycle to Work Scheme

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